Case Manager - Young Adult Housing Program

Catholic Charities Serving Central Washington; Richland, Walla Walla (WA, WA); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance including medical &Rx

Retirement 403(b) plan

13 paid holidays

Vacation & sick leave

Employee assistance program

Education assistance

Life insurance

Flexible Spending Account

Commuter benefits

Job summary

Catholic Charities Serving Central Washington is hiring a Case Manager for the Young Adult Housing Program (YAHP) in Richland, WA. The role delivers rental assistance and intensive case management for 18-24 year-olds to help them achieve self-sufficiency and unsubsidized housing.

The position requires frequent travel across Benton, Franklin, Walla Walla, and Columbia Counties, with a standard 8am–5pm schedule and up to 50% travel. A Bachelor’s degree and relevant experience are required.

Qualifications

• Bachelor’s degree in social services, psychology, social work, or related field.
• 1+ year of experience working with teens and young adults.
• Excellent written and oral communication skills.
• Ability to multi-task and provide structured guidance and follow through.
• Knowledge of community resources.

Responsibilities

• Provide services to program youth with a strengths-based approach using Trauma Informed Care and Motivational Interviewing.
• Develop relationships with landlords and housing authorities to secure housing opportunities.
• Plan and facilitate group events for youth, including budgeting and community-building activities.
• Teach independent living skills and support youths’ journey to self-sufficiency.
• Coordinate enrollment interviews and evaluate eligibility and program compliance.
• Educate youth on tenant/landlord rights and responsibilities.
• Provide rental assistance payments promptly to vendors on behalf of youth.
• Coordinate with staff to ensure cohesive service delivery.
• Enter data into the homeless client management system by due dates.
• Participate in trainings and local coalition meetings.
• Perform other duties as assigned.

Skills

Youth engagement

Written & verbal communication

Multi-tasking & guidance

Conflict resolution

Teamwork & collaboration

Basic computer skills

Knowledge of community resources

Education

Bachelor’s degree in social services / related field

Job description

Job Location: Richland, WA 99354, Position Type: Full Time, Education Level: Bachelor's Degree, Salary Range: $22.00 - $27.00 Hourly, Travel Percentage: Up to 50% , Job Shift: Day, Position Summary:

The Case Manager for our Young Adult Housing Program (YAHP) is responsible for providing rental assistance and intensive case management for assigned youth between the ages of 18-24. The YAHP Case Manager will engage with youth and support them in learning skills to become self-sufficient with the ultimate goal of maintaining unsubsidized housing. This role requires frequent travel throughout the program service area, which includes all of Benton, Franklin, Walla Walla, and Columbia Counties.

Responsibilities

• Provide services to program youth with a strengths-based approach and utilizing Trauma Informed Care and Motivational Interviewing techniques in both individual and group settings
• Develop relationships with local landlords and housing authorities in order to secure apartment opportunities for program youth.
• Plan, organize and facilitate regular group events for youth, including roommate facilitation meetings, budgeting/savings meetings, and community building events.
• Teach youth independent living skills in an individual setting to support self-sufficiency. Assist youth in reaching their personal goals. Support youth in maintaining their housing and monitor their housing status.
• Conduct outreach activities to potential program youth. Arrange and facilitate interviews for clients seeking enrollment into the program and evaluate eligibility and compliance with program policies and procedures.
• Educate program youth on tenant/landlord rights and responsibilities.
• Provide rental assistance payments in a timely manner directly to vendors on behalf of youth.
• Coordinate services with other foster youth program staff to ensure a coordinated delivery of service to clients.
• Enter data into the homeless client management information system, meeting all due dates and timelines.
• Participate in trainings and supervision appropriate to the position, including attending local homeless coalition meeting
• Perform other duties as assigned

Job Requirements

The following requirements are those that are normally required for performance of this position. Any disabled applicant who does not meet one or more of the requirements, but who can perform the essential functions of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.

Physical Requirements

This position normally requires the physical demands of standing, walking, bending, lifting, keyboard fingering, and performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirement. These physical demands are required up to 90% of the time.

Non-Physical Requirements

Education

• Bachelor’s degree in social service, psychology, social work, or related field required

Experience

• 1+ year of experience working with teens and young adults

Special Skills

• Understanding and ability to work with youth ages 18-24
• Excellent written and oral communication skills
• Ability to multi-task and provide structured guidance and follow through to help youth reach long-term goals
• Conflict resolution and group facilitation skills
• Interest in working both individually and as part of a larger team serving the same population
• Basic computer skills in word processing, spreadsheets, and automated database
• Knowledge of community resources

Licensure, Registration, Certification

• Valid Washington State driver’s license and minimum required liability insurance
• Must be deemed insurable as determined by Catholic Charities’ insurance provider
• First Aid/CPR certification - may be obtained after hire

Employment is conditional upon:

• Being cleared by criminal background check and fingerprinting when required

Wage Range

$22.00 to $27.00 per hour, depending on experience

Work Schedule

Monday - Friday, 8am to 5pm

Benefits

• 13 paid holidays, 12 days of vacation, 12 days of sick leave per year
• Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
• Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
• Basic Life Insurance paid 100% by Catholic Charities
• Flexible Spending Account eligibility following 6 months of employment
• Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
• Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
• Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
• Annual longevity awards begin at 5 years of employment

It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.