Case Manager - Whole-Person Care & Crisis Support

Mental Health Systems, Inc.; San Diego (CA); On-site; USD 44,000 - 50,000; Full time

Job summary

TURN in San Diego seeks an ICM Case Manager to coordinate access to services and advocate for clients within a patient-centered care framework. The role requires a Master’s or BA in social services and relevant experience, with responsibilities spanning crisis intervention, discharge planning, and ongoing documentation.

The position includes field-based work, on-call shifts, and collaboration with ACT teams to ensure smooth transitions between care levels. TURN is an equal opportunity employer.

Qualifications

• Master's or Bachelor's with four years in social services
• SUD CM certification preferred; TB test and CPR/First Aid per hire timelines
• Housing experience: 2 years or AA in social service with 5 years
• CA driver's license and auto insurance
• Experience in mental health/substance use services preferred
• MS Office and EHR knowledge preferred

Responsibilities

• Provide case management with crisis intervention, discharge plan, group & individual work, mental health/substance use disorder counseling, screening.
• Complete accurate documentation and meet minimum billable requirements for direct client services.
• Facilitate placement including pre-placement visits and transportation as needed.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Collaborate with ACT team and Program Manager to support transitions between ACT and ICM levels of care.

Skills

Case management

Crisis intervention

Documentation

Education

Master's or BA in social services with 4 years experience

Tools

Microsoft Office

EHR software

Job description

TURN in San Diego seeks an ICM Case Manager to coordinate access to services and advocate for clients within a patient-centered care framework. The role requires a Master’s or BA in social services and relevant experience, with responsibilities spanning crisis intervention, discharge planning, and ongoing documentation.

The position includes field-based work, on-call shifts, and collaboration with ACT teams to ensure smooth transitions between care levels. TURN is an equal opportunity employer.