Case Manager - Villas on 4th (JR 5682)

PATH; California (MO); On-site; USD 38,228 - 46,604; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Vacation and sick time

Paid holidays

Retirement plan

Job summary

PATH is seeking dedicated candidates for the Case Manager position in San Jose, CA, focusing on helping clients break the cycle of homelessness through tailored case management. Responsibilities include conducting assessments, developing service plans, and providing comprehensive resources.

Ideal candidates will possess strong analytical, teamwork, and communication skills. This full-time role requires reliable transportation, a valid driver's license, and the ability to work on-site in California.

Qualifications

• Ability to analyze data and identify trends.
• Provide crisis intervention and risk assessment services.
• Maintain confidentiality of participant files.

Responsibilities

• Conduct intake assessments and develop service plans.
• Provide referrals and resources for participants.
• Complete program-specific assessments.

Skills

Analytical Skills and Attention to Detail

Collaboration and Teamwork

Communication

Creativity and Initiative

Critical Thinking and Problem Solving

Ethics and Boundaries

Education

Two years of experience in healthcare or case management

Job description

Job Title: Case Manager

Location: San Jose, CA 95112

Salary: $27.75 to $33.83 per hour

Pay Frequency: 24 Pay Periods Per Year

Employment Type: Full Time, Non‑Exempt

Driving Required: Yes

Job ID: JR 5682

PATH is seeking passionate candidates to join the Site Based Housing team as a Case Manager at our San Jose office. This role focuses on helping clients break the cycle of homelessness through individualized case management, coordinating services, and supporting clients in achieving housing and health outcomes.

Responsibilities

• Conduct intake and individualized needs assessment for all participants and collaborate to develop Individualized Service Plan (ISP) that addresses housing goals, income, and other personal goals including medical, mental health, substance use, financial resources, vocational, and social support needs.
• Provide referrals, linkages, information, and support to resources that help participants achieve their ISP goals.
• Complete program‑specific assessments (e.g., VI‑SPDAT).
• Evaluate strengths and challenges to address short‑term and long‑term goals, conduct a 90‑day review with the participant after initial intake.
• Maintain documentation standards per PATH policies, completing case file notes promptly and ensuring a complete, accurate, and current participant file with all required documents.
• Maintain confidentiality of participant files per HIPAA and all applicable guidelines.
• Develop therapeutic or professional relationships with clients and systems/partners that enhance engagement and retention in housing.
• Provide crisis intervention and risk assessment services focused on safety and client empowerment.
• Use motivational interviewing and trauma‑informed care in service delivery.
• Maintain current, thorough knowledge of community resources and utilize them to provide comprehensive, wrap‑around services to clients.

Candidate Qualifications

What You Bring

• Analytical Skills and Attention to Detail: Gather and interpret data, identify trends, patterns, and insights to inform decision‑making, ensuring accuracy and precision in all tasks.
• Collaboration and Teamwork: Build positive relationships with colleagues, participants, and stakeholders, contributing to team goals.
• Communication: Convey information clearly and effectively in both oral and written formats.
• Creativity and Initiative: Act proactively, make decisions without prompting, and generate innovative solutions.
• Critical Thinking and Problem Solving: Analyze situations, identify key issues, consider alternatives, and make logical decisions that achieve desired outcomes.
• Ethics and Boundaries: Maintain professional standards, honesty, integrity, and ethical boundaries.

Preferred Qualifications

• Two (2) years of experience in healthcare, case management, homeless services, or working with vulnerable populations or a related field.

Minimum Qualifications

• All levels of education and experience are welcome.

Mandatory Requirements

• Employment eligibility verification.
• CPR/First Aid training (or willingness to obtain).
• Successful completion of Tuberculosis Test, Background Screening, and Drug Test as a condition of hire.

Driving

• Reliable transportation.
• A valid driver’s license.
• Proof of insurance and ownership for personal vehicles used during work duties.
• Ability to qualify for PATH’s insurance coverage.

Employment Eligibility

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. PATH will not employ individuals currently receiving services or those who have received services within the past two years.

California‑Based Work Expectations

All work must be performed within California. Approval for work outside the office does not allow work outside California. PATH does not offer fully remote positions. Some roles may include hybrid schedules involving multiple work sites or approved off‑site locations; however, work will not be performed from home.

Benefits

• Medical, dental, and vision coverage.
• Vacation and sick time.
• Paid holidays.
• Retirement plan.

Equal Employment Opportunity Statement

PATH provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination. This policy applies to all terms and conditions of employment including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

PATH will consider for employment all qualified applicants, including those with criminal histories, consistent with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change.