Case Manager - Trauma-Informed Community Support

Community Solutions, Inc. (CSI); Waterbury (CT); On-site; USD 49,000 - 51,000; Full time

Benefits offered by this job

Two weeks vacation

Sick time and floating holidays

Medical and Dental plans

Vision and voluntary plans

401(k) with company match

Tuition reimbursement

Ongoing training

Job summary

Community Solutions Inc. (CSI) is seeking a Case Manager to join our Chase Center location in Waterbury, CT. The role covers intake assessments, individual and group counseling, case record management, discharge planning, and aftercare services.

The position emphasizes collaborative work with clients, families, and community agencies, with procedures for documentation, compliance, and ongoing training. The role offers consistent hourly pay and structured shifts at the Chase Center.

Qualifications

• Bachelor's degree in a social science field and one year experience in case management or similar field.
• Excellent oral, written and interpersonal skills desired.
• Ability to engage and develop collaborations with community agencies.
• Previous assessment experience preferred
• Experience with Microsoft Office

Responsibilities

• Check daily for newly assigned clients.
• Complete assessments within 3 business days of intake.
• Facilitate feedback and creation of ISP within 5 business days of intake.
• DOC case management sessions are to be held based on the clients assessment scores.
• DOC clients: Submit monthly progress reports to your supervisor 4 calendar days before due date.
• Home confinement clients: Collect and review phone records on a monthly basis to ensure compliance with the SOW.
• Complete and submit discharge plan for BOP and DOC client 60 days before scheduled release date.
• Prepare, plan and facilitate Transitional Skills and R&R group-sessions
• Record all sessions with clients and upload recordings for QA review.
• Actively participate in quality assurance review session and apply new strategies and techniques.
• Actively participate in PRT meetings by presenting new client assessments and ISP, updates on clients nearing discharge, provide and elicit peer support for client issues.
• Make recommendations to the supervisor for corrective action as required and monitor on an ongoing basis.
• Maintain client files and ensure compliance with Agency policy regarding confidential information.
• Assist clients with obtaining birth certificate and social security card.
• On a monthly basis collect and make copies of the client's bank records to ensure it balances with our financial records.
• Complete incident reports as needed and submit to PD prior to leaving shift.
• Register for and attend all required trainings and boosters including MI, Case Management and Assessments.
• Secure urines from same sex clients and complete all required paperwork
• Monitor case load to ensure all urines and Breathalyzer tests are randomly requested and secured as required per funding source.
• Conduct weekly audits of all client medications to ensure clients are med compliant
• Conduct employment, job search and home confinement spot checks
• Conduct room searches, common area searches and perimeter searches
• Conduct pat/pocket searches, facility rounds, and house counts as needed.
• Assist with serving of meals when assigned
• Serve as a role model to clients and staff modeling pro-social behaviors.

Skills

Interpersonal skills

Oral communication

Written communication

Collaboration

Assessment experience

Microsoft Office

Education

Bachelor's degree in social science

Tools

Microsoft Office

Job description

Community Solutions Inc. (CSI) is seeking a Case Manager to join our Chase Center location in Waterbury, CT. The role covers intake assessments, individual and group counseling, case record management, discharge planning, and aftercare services.

The position emphasizes collaborative work with clients, families, and community agencies, with procedures for documentation, compliance, and ongoing training. The role offers consistent hourly pay and structured shifts at the Chase Center.