Case Manager (Temporary, Weekend Shift)

Path of Life Ministries; Riverside (CA); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

401(k)/Retirement plan

Job summary

Path of Life Ministries in Riverside, CA is seeking a Case Manager to work with shelter guests enrolled in POLM programs. You will assess clients’ assets and needs, develop and monitor individual action plans, and connect them with resources to move toward self-sufficiency.

The role requires strong advocacy, coordination with service providers, and regular reporting to the Manager of Case Management. This is a temporary, full-time weekend shift job that supports housing stability and client

Qualifications

• Associate or Bachelor’s degree in Social Sciences, Social Work, Psychology, or related field.
• Two years of case management experience preferred.
• Experience working with homeless populations and mental health is preferred.
• Knowledge of Motivational Interviewing and Trauma-Informed Care is a plus.
• Proficiency in Microsoft Office, Excel and Access.

Responsibilities

• Maintains Excellent Client Files and tracks progress and referrals.
• Develop an Individual Action Plan with each client and monitor weekly.
• Provides weekly reports to the Manager of Case Management and Shelter Manager.
• Attends case management and operations meetings as requested.

Skills

Interpersonal skills

Communication skills

Team collaboration

Conflict resolution

Problem solving

Organizational skills

Confidential information handling

Education

Associate or Bachelor’s degree in Social Sciences / Social Work / Psychology

Tools

Microsoft Office

Excel

Access

Job description

Location

Riverside

FLSA Status

Non-Exempt

Department

Shelter

Reports To

Manager of Case Management

Job Status

Temporary, Full-Time 40 hrs. per week

Schedule

FRIDAY THROUGH MONDAY (WEEKEND SHIFT) 8:30 AM - 7:00 PM

Pay Rate

$23.00 hr.

About Path of Life Ministries

Path of Life Ministries (POLM) is a 501c3 organization serving those experiencing homelessness in the greater Riverside area. Our strategy is to provide a holistic system of care in an integrated, seamless manner for individuals and families, leading them from a place of crisis to a life of stability and self-sufficiency. Our goal is to walk people home. We seek talented and compassionate individuals able to thrive in a high-capacity and complex landscape of providing human services in a non-profit setting.

Position Overview

Path of Life Ministries (POLM) Case Managers are responsible for working with clients (shelter guests and/or others enrolled in POLM programs) to assess the client’s assets and needs, and assist the client in developing and monitoring the following:

• Individual action plans leading toward self-sufficiency.
• Short- and long-term goals leading toward the successful completion of that action plan, if not exceed expectations.
• Tools and/or resources and support systems leading toward and exceeding the successful completion of that action plan.

In the process of assisting the clients in these areas, the role of a Case Manager is to be an advocate, encourager, and resource in the life of the client. Through their relationship with the client, the Case Manager will also help their client surface, identify, and address less than helpful habits and modes of operation and/or thinking that cause, or may cause, dysfunction in the life of the client, which keeps that client from reaching and maintaining self-sufficiency, and/or places or keeps them and their family in a cycle of poverty, instability, dependency, and/or homelessness.

Responsibilities

Maintains Excellent Client Files

• Tracks Documented Progress and Referrals.
• Verifies Intake information is complete and accurate and action plan activities run according to program policies and grant guidelines.

Performs all client assessments

• Develop an Individual Action Plan with each client and monitors the Plan weekly.
• Provides encouragement and assists clients in attaining and/or addressing the following:
• Employment, Permanent Housing, Medical/Mental Health Concerns, Federal, State and/or Local mainstream benefit assistance, Personal Identification, Counseling/Referrals/Workshops to address Life Skills, Legal Aid, substance abuse issues, and other necessary services that lead the client to self-sufficiency (not an all-inclusive list).

Supports Program Directors

• Provides Manager of Case Management and Shelter Manager with weekly reports of client progress and make recommendations regarding continued client participation and/or exit from program.
• Attends company case management and operations meetings as well as other outside meetings that relate to job responsibility when requested and/or approved.
• Other duties as assigned.

Benefits

• 401(k)/Retirement plan

NOTE: This job description is not intended to be all-inclusive. Employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Equal Opportunity Employer

Path of Life Ministries is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities.

Requirements

Education and Qualifications

• Associate or Bachelor’s degree in the Social Sciences, Social Work, Psychology, or related field required.
• Two years of experience in case management services preferred.
• Experience working with homeless and mentally ill populations is preferred.
• A working knowledge and practice of Motivational Interviewing, Trauma Informed Care, and the cognitive approach to providing social services and development services.
• A working knowledge of the “hidden rules” and motivating factors and dynamics of social class and generational poverty in America.
• Peer Support and/or WRAP Certified preferred.
• Computer skills with proficiency in Microsoft Office, Excel and (preferably) Access.
• Experience working with individuals that are chronically unemployed is preferred.
• Strong interpersonal skills to engage participants and resource providers.
• Demonstrated ability to work independently and as an effective team player.
• Strong written and verbal communication skills.
• Must maintain and execute confidential information.
• Highly motivated self-starter and ability to coordinate multiple projects/tasks simultaneously in a high-pressure environment.
• Ability to work with diverse communities and exercise mature judgment.
• Problem solving and conflict resolution skills.
• Employment eligibility verification.
• Successful completion of background screening.

Requirements include

• Employment eligibility verification.
• Successful completion of background screening.

Work Schedule Requirements

• Work schedules are subject to change, or start and end times may vary based on business needs and operational requirements.
• Flexibility and adaptability are essential to meet the demands of the role and the organization.

Physical Requirements

• Sitting for 50% of the time and standing and walking for the other 50%.
• Carrying up to 30lbs for short distances.
• Bending down and lifting is occasionally required.

Benefits

• 401(k)/Retirement plan