Case Manager (Temporary)

Sanctuary For Families Inc.; New York (NY); Hybrid; USD 62,000 - 68,000; Full time

Benefits offered by this job

Paid Sick time

Employee Assistance Program

Wellness program and rewards

Job summary

Sanctuary for Families in New York is seeking a Case Manager to provide a range of services, including employment and economic empowerment, resume writing, and housing permanence, in a temporary position funded through April 30, 2027.

The role supports rapid rehousing, aftercare, and referrals, with a hybrid work arrangement and a salary of $29.73–$32.84 per hour.

Qualifications

• Associates degree required; Bachelor's preferred.
• At least 1 year in social services or related field.
• Fluency in English, Spanish, or another language preferred.
• Strong communication and interpersonal skills.

Responsibilities

• Assess clients' immediate needs and referrals for rapid rehousing.
• Provide aftercare, case management and advocacy in rapid rehousing program.
• Identify strengths and barriers to stability; assist with linking to resources.
• Conduct home visits to support stability and self-sufficiency.
• Assist clients in obtaining public benefits (Medicaid, SNAP, housing subsidies).
• Assist with education, financial counseling, ESOL, and job readiness referrals.
• Maintain case records and compile monthly reports.
• Perform administrative duties and support the department.

Skills

Fluency in English

Fluency in Spanish

Strong verbal/written communication

Independent work ethic

Education

Associates Degree

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Description

ABOUT US

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.

POSITION OVERVIEW

The Case Manager will provide a wide range of case management services, including employment and economic empowerment services, promoting economic stability, resume writing, and housing permanence; also assists with program activities and workshops. This position is temporary as funding is set to end April 30, 2027.

RESPONSIBILITIES

• Assesses immediate needs of clients and makes appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing.
• Provides aftercare, case management and advocacy services to clients in the rapid rehousing program.
• Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
• Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community.
• Assists clients in obtaining any public benefits for which they are eligible (e.g. Medicaid, food stamps, housing and childcare subsidies).
• Assists clients in obtaining self-sufficiency through appropriate referrals for counseling, financial counseling, ESOL classes, job readiness programs and higher education.
• Refers clients to other appropriate legal and social services both within and outside of Sanctuary.
• Prepares requests for educational and financial assistance grants on behalf of clients.
• Advocates on behalf of clients.
• Maintains accurate case records, documents all services provided within Sanctuary’s Service Tracking System and prepares statistics for monthly reports.
• Performs administrative support.
• Perform any other department or agency related duties or special projects as directed.

Requirements

• Associates Degree required, Bachelor’s Degree preferred.
• At least one (1) year of experience in the social services field, preferably in domestic violence.
• Fluency in both English and Spanish or an additional community language is strongly preferred.
• Strong verbal/written communication and interpersonal skills.
• Ability to work independently, multitask, and prioritizing.
• Familiarity with Microsoft Office, including Outlook, Word, and Excel

Budgeted Salary: $29.73 - $32.84 per hour

Work position is Temporary Full-time; Hourly/Non-Exempt

Work schedule is currently Hybrid; must be able to meet job location schedule obligations

Benefits:

• Paid Sick time under NYS Sick & Safe Law
• Employee Assistance Program
• Wellness program and rewards

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.