Case Manager (Temporary)

Sanctuary For Families, Inc.; New York, Northern (NY, KY); Hybrid; USD 62,000 - 68,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Employer-paid life insurance

Employer retirement contribution

Paid time off (Holidays, Vacation, PTO

Generous Leave Policy

Flexible spending account / Health-suc

Student loan assistance

Tuition reimbursement program

Gym reimbursement program

Wellness program and rewards

Job summary

Sanctuary for Families, Inc. is seeking a temporary full-time Case Manager in New York. You will deliver case management, employment and economic empowerment support, and housing assistance in a hybrid work arrangement.

You will help clients obtain benefits, pursue education, and access counseling while maintaining detailed case records and coordinating with partners in the service system.

Qualifications

• Associates Degree required; Bachelor's degree preferred.
• Experience in social services, domestic violence preferred.
• Fluency in English and Spanish or another language is strongly preferred.
• Strong communication and interpersonal skills; ability to multitask.

Responsibilities

• Assess client needs and provide referrals to support rapid rehousing and stability.
• Deliver aftercare, case management, and advocacy within rapid rehousing.
• Identify barriers and connect clients to resources and services.
• Conduct follow-up home visits to support self-sufficiency and reintegration.
• Assist clients in obtaining public benefits and job readiness resources.
• Refer clients to legal and social services and prepare grant requests.
• Maintain accurate case records and assist with administrative duties.

Skills

Verbal communication

Written communication

Interpersonal skills

Bilingual English/Spanish

Education

Associates Degree

Bachelor's degree preferred

Tools

Microsoft Office

Job description

Description

ABOUT US

Sanctuary for Families is New York’s leading service provider and advocate for survivors of domestic violence, sex trafficking and related forms of gender violence. Every year, Sanctuary empowers thousands of adults and children to move from fear and abuse to safety and stability, transforming lives through a comprehensive range of services. We provide a range of wrap-around services to help survivors rebuild their lives in the aftermath of abuse, and work to end gender violence through three key strategies: direct services, outreach and training, and systems-change advocacy. Our services are available in 12 locations throughout New York City.

POSITION OVERVIEW

The Case Manager will provide a wide range of case management services, including employment and economic empowerment services, promoting economic stability, resume writing, and housing permanence; also assists with program activities and workshops. This position is temporary as funding is set to end April 30, 2027.

RESPONSIBILITIES

• Assesses immediate needs of clients and makes appropriate referrals to prepare to be rapidly rehoused and to support stabilization in permanent housing.
• Provides aftercare, case management and advocacy services to clients in the rapid rehousing program.
• Identify participant strengths and barriers to stability and assist participants to reducing barriers and linking to resources and services.
• Provide pro-active follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community.
• Assists clients in obtaining any public benefits for which they are eligible (e.g. Medicaid, food stamps, housing and childcare subsidies).
• Assists clients in obtaining self-sufficiency through appropriate referrals for counseling, financial counseling, ESOL classes, job readiness programs and higher education.
• Refers clients to other appropriate legal and social services both within and outside of Sanctuary.
• Prepares requests for educational and financial assistance grants on behalf of clients.
• Advocates on behalf of clients.
• Maintains accurate case records, documents all services provided within Sanctuary’s Service Tracking System and prepares statistics for monthly reports.
• Performs administrative support.
• Perform any other department or agency related duties or special projects as directed.

Requirements

• Associates Degree required, Bachelor’s Degree preferred.
• At least one (1) year of experience in the social services field, preferably in domestic violence.
• Fluency in both English and Spanish or an additional community language is strongly preferred.
• Strong verbal/written communication and interpersonal skills.
• Ability to work independently, multitask, and prioritizing.
• Familiarity with Microsoft Office, including Outlook, Word, and Excel

Budgeted Salary: $29.73 - $32.84 per hour

Work position is Temporary Full-time; Hourly/Non-Exempt

Work schedule is currently Hybrid; must be able to meet job location schedule obligations

Benefits:

• Health, Dental and Vision Insurance
• Employer-paid life insurance
• Employer retirement contribution
• Paid time off (Holidays, Vacation, Personal, Sick)
• Generous Leave Policy
• Flexible spending account / Health savings account
• Student loan assistance
• Tuition reimbursement program
• Gym reimbursement program
• Wellness program and rewards

Sanctuary for Families is a welcoming workplace. All qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed (religion), color, sex, national origin, sexual orientation, military status, age, disability, predisposing genetic characteristics, marital status or domestic violence victim status, and other categories protected under Federal, New York state or New York city laws.

Survivors of gender-based violence are strongly encouraged to apply.