Case Manager Supervisor

Wellspring Lutheran Services; Gaylord (MI); Hybrid; USD 47,700 - 58,300; Full time

Benefits offered by this job

Hybrid work environment

Mileage reimbursement

Flexible office-based schedule

Health, dental, and vision insurance

403(b) retirement plan with employer匹

Job summary

Wellspring Lutheran Services in Gaylord, Michigan seeks a Foster Care Case Manager Supervisor to lead and mentor a team serving children and families across Northern Michigan. You will coach case managers, support staff, and student interns, fostering a culture of excellence, accountability, and compassion.

You’ll oversee case activity, ensure licensing compliance, manage referrals and day‑to‑day operations, and participate in ongoing professional development for staff while delivering

Qualifications

• Bachelor's degree in Social Work or a related human services field
• Four years of child welfare experience
• Master's degree in Social Work or a related field
• Three years of child welfare experience

Responsibilities

• Develop and inspire a high‑performing team: Provide supervision, mentorship, and ongoing guidance to foster care case managers, support staff, and student interns, fostering a positive and collaborative workplace culture.
• Ensure quality care and meaningful outcomes: Oversee case activity, conduct reviews, monitor documentation, and ensure compliance with licensing, accreditation, and contractual requirements.
• Guide program operations and growth: Coordinate referrals, manage case assignments, monitor reporting requirements, and support day‑to‑day operations; recruit, onboard, and retain talented professionals.
• Support families when needed most: Depending on program needs, provide direct services to children and families, offering guidance and support.

Skills

Leadership

Communication

Organizational skills

Coaching

Mentoring

Team building

Education

Bachelor's degree in Social Work or related human services field

Master's degree in Social Work or related field

Job description

Foster Care Case Manager Supervisor

Full‑time, salaried. Wellspring Lutheran Services invites you to lead, mentor, and inspire a team dedicated to supporting children and families across Northern Michigan.

Description

As a Foster Care Case Manager Supervisor in Gaylord, Michigan, you will shape professionals who walk alongside children during challenging times, fostering a culture of excellence, accountability, and compassion.

Lead the Mission

You will serve as a trusted coach, mentor, and resource, helping case managers navigate complex situations, grow in their careers, and remain connected to the purpose that brought them into this field.

How You’ll Make an Impact

• Develop and inspire a high‑performing team: Provide supervision, mentorship, and ongoing guidance to foster care case managers, support staff, and student interns, fostering a positive and collaborative workplace culture.
• Ensure quality care and meaningful outcomes: Oversee case activity, conduct reviews, monitor documentation, and ensure compliance with licensing, accreditation, and contractual requirements.
• Guide program operations and growth: Coordinate referrals, manage case assignments, monitor reporting requirements, and support day‑to‑day operations; recruit, onboard, and retain talented professionals.
• Support families when needed most: Depending on program needs, provide direct services to children and families, offering guidance and support.

Why Northern Michigan?

Gaylord offers natural beauty, welcoming communities, and a slower pace of life that balances professional fulfillment with personal well‑being. The region’s close‑knit communities support one another and provide a unique backdrop for impactful work.

What You Bring

We’re looking for a leader who understands both the challenges and rewards of child welfare work.

Required

• Bachelor's degree in Social Work or a related human services field
• Four years of child welfare experience

Preferred

• Master's degree in Social Work or a related field
• Three years of child welfare experience

You’ll Also Bring

• A commitment to compassionate, high‑quality service
• Strong leadership, communication, and organizational skills
• The ability to coach, develop, and motivate others
• Sound judgment and professional integrity
• A passion for serving children and families while helping others succeed

What You’ll Receive

• Starting salary of $53,000+, based on experience, education, and licensure
• Full‑time employment, 40 hours per week
• Monday‑Friday schedule
• Hybrid work environment with occasional community travel to support staff
• Mileage reimbursement
• Flexible office‑based schedule
• Participation in a supervisor on‑call rotation
• Weekly or as‑needed supervision and leadership support
• Administrative support for documentation, filing, and requests
• Ongoing professional development and growth opportunities
• Health, dental, and vision insurance
• 403(b) retirement plan with employer matching
• Paid time off and paid holidays
• DailyPay access to earned wages
• Wellspring SupportLinc Employee Assistance Program

Why Wellspring?

Wellspring Lutheran Services has served Michigan’s children, families, and seniors for generations. Join a team that cares deeply about both mission and people, leading talented professionals, strengthening communities, and making a lasting difference.

Apply Today

If you’re ready to grow your leadership, expand your impact, and help shape the future of foster care in Northern Michigan, we’d love to meet you.