Case Manager - Supervision Services

Montgomery County Pennsylvania; Norristown (Montgomery County); On-site; USD 45,000 - 65,000; Full time

Job summary

Montgomery County Supervision Services seeks a Case Manager to engage individuals under supervision and coordinate access to substance use and mental health services. You will assess clinical needs, determine level of care, secure funding, and ensure proper implementation of individualized treatment plans.

The role requires experience in assessments, treatment referrals, documentation, crisis intervention, and collaboration with county/state agencies.

Qualifications

• Bachelor degree in Human Services or related field required.
• One year case management experience preferred.
• Two years' general work experience in behavioral health/IDD preferred.
• ASAM Level of Care Certification obtained or to be pursued.
• De-escalation and crisis intervention skills.
• Pre-employment background investigation including satisfactory physical examination and drug screen.
• Knowledge of mental health and drug/alcohol systems.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Knowledge of the criminal justice system.

Responsibilities

• Conduct evidence based substance use and mental health assessments to determine level of care needs and assist in the development of individualized treatment plans.
• Refer to and facilitate the appropriate level of care to obtain necessary treatment.
• Complete pre-authorizations with insurance providers and/or secure funding for treatment.
• Complete documentation as required by PA DoDP Commonwealth standards and funding/licensing entities.
• Refer and facilitate connection to community recovery resources (communities of recovery, educational, vocational, social, cultural resources, mutual self-help groups, professional services).
• Respond to emergency/crisis situations and facilitate interventions; connect individuals with resources and navigate systems.
• Assist with reintegration into a prosocial life in the community.
• Maintain cultural competency and provide trauma-informed care.
• Uphold confidentiality and signed release forms; understand federal/state/local rules.
• Participate as a member of a multidisciplinary team.
• Maintain logs, reports and accurate records in files/databases per standards.
• Collaborate with agencies and institutions to provide effective treatment support.
• Develop and maintain rapport with county/state agencies and treatment providers.
• Interact with Judiciary and stakeholders.
• Complete 40 hours of professional development annually.
• Undergo FBI Criminal History Clearance, PA Child Abuse History Clearance, MCCF clearances when applicable.
• Complete Mandated Reporting Regulations training.
• Perform other duties and special projects as required.

Skills

Assessment skills

Case management

Interagency collaboration

Documentation

Crisis intervention

Trauma‑informed care

Cultural competency

Confidentiality

Communication

Organizational skills

Education

Bachelor's degree in Human Services, Social Work or related field

ASAM Level of Care Certification

Job description

The Case Manager will work within the Montgomery County Supervision Services to engage individuals under supervision and/or monitoring with Pretrial Services, Adult Probation and Parole, and/or Treatment Courts who may benefit from access to substance use and mental health services.

The Case Manager will assess the individualized clinical needs of the defendant by conducting evidence based assessments (substance use and mental health) to determine level of care needs, any service gaps, and recommend strategies to ensure proper implementation of individualized treatment plan. The Case Manager will facilitate all required protocols to ensure appropriate connection to treatment including; securing funding and identifying placement to the appropriate programs and resources.

• Conduct evidence based substance use and mental health assessments to determine level of care needs and assist in the development of individualized treatment plans.
• Refer to and facilitate the appropriate level of care in order to obtain necessary treatment.
• Complete pre-authorizations with insurance providers and/or secure funding for all necessary treatment.
• Complete documentation as required by Department of Drug and Alcohol Programs-Commonwealth of Pennsylvania, and any funding and/or licensing/ accreditation entities.
• Refer and facilitate connection to community recovery resources (communities of recovery, educational, vocational, social, cultural, resources, mutual self- help groups, professional services, etc.).
• Respond to emergency and/or crisis situations and facilitate appropriate interventions; connecting individuals with resources and navigating the systems.
• Assist with reintegration into a prosocial life in the community.
• Maintain cultural competency and provide trauma-informed care.
• Uphold confidentiality regarding information received during the facilitation of treatment services – maintain current understanding of federal, state and local confidentiality rules and regulations, and maintain signed release of information forms.

• Participate as a member of a multidisciplinary team designed to provide services from a holistic and Values based perspective.

• Maintain project logs, reports and accurate records in appropriate files and database(s), adhering to Department of Drug and Alcohol Programs-Commonwealth of Pennsylvania standards.
• Collaborate with agencies and institutions to provide effective treatment support services to identified individuals.
• Develop and maintain a rapport with a variety of county and state agencies (i.e. County Health and Human Services Departments, Montgomery County Correctional Facility, Access Services), as well as treatment service providers.
• Interact through written and verbal correspondence with the Judiciary and other stakeholders.
• Complete 40 hours of professional development training annually as requested by state standards.
• Undergo and maintain successful: Federal Bureau of Investigation (FBI) Criminal History Clearance, PA Child Abuse History Clearance, and MCCF clearances when applicable.
• Complete training and maintain compliance with Mandated Reporting Regulations through PA Child Protective Services Law.
• Perform other duties, tasks and special projects as required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.The requirements listed below are representative of the knowledge, skill and/or ability required.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor Degree in Human Services, Social Work or other related field required; or an equivalent combination of education and experience may be substituted.

• One year Case Management experience preferred.
• Two years' general work experience providing support to individuals in behavioral health and/or IDD services preferred.

• Obtain and maintain an American Society for Addiction Medicine (ASAM) Level of Care Certification.
• De‑scalation and Crisis Intervention Skills.
• Undergo thorough pre‑employment background investigation including satisfactory physical examination and drug screen.
• Knowledge of department policy and procedures.
• Excellent oral and written communication skills.
• Strong Organizational skills.
• Knowledge of mental health and drug and alcohol systems and evidence based treatment interventions.
• Knowledge of treatment programs and government agencies.
• Knowledge of the criminal justice system.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

The noise level in the work environment is usually moderate.