Case Manager, STEP: Substance Use and Behavioral Health

denverhealth; Denver (CO); On-site; USD 53,000 - 75,000; Full time

Benefits offered by this job

Generous paid time off

Fully paid parental leave

Exceptional retirement contributions

Comprehensive health coverage

Well-being programs

Tuition assistance

Career advancement pathways

Professional development

Loan forgiveness eligibility

Job summary

Denver Health is seeking a mission-driven Case Manager for Substance Use and Behavioral Health to join our Adult Psychiatry team. You will coordinate care, plan treatments, and connect patients with resources in a comprehensive, compassionate approach.

Under supervision, you will evaluate needs, refer to outpatient therapy and psychiatry, document care, and support clients in achieving treatment goals while adhering to NASW ethics and agency guidelines.

Qualifications

• Knowledge of emotional and social factors that affect patient's health.
• Excellent interpersonal skills.
• Skilled in identifying problems/opportunities to improve care.
• Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
• Ability to help the patient and family to understand, accept and follow healthcare recommendations.
• Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
• Ability to communicate to the appropriate staff information about the patient's care plan.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
• Proficiency in operating Electronic Medical Records, including EPIC.

Responsibilities

• Identifies client's behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation. (20%)
• Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated. (10%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient. (10%)
• Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient. (10%)
• Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods. (10%)
• Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated. (10%)

Skills

Interpersonal skills

Social work knowledge

Care coordination

Time management

Communication

Assessment skills

Resource coordination

Problem solving

Education

Bachelor's Degree in Psychology/Social Work/Health Related Field

Tools

Microsoft Word

Excel

Outlook

EPIC EMR

Job description

We are recruiting for a mission-driven Case Manager, STEP: Substance Use and Behavioral Health to join our team! We're with you for life's journey. At Denver Health, purpose isn't just something we believe in-it's something we live every day, for life's journey.

Our Values

Respect | Belonging | Accountability | Transparency

Department

Adult Psychiatrists

Job Summary

Under general professional supervision, performs behavioral health case coordination services including planning, organizing, and treatment referral/disposition. Delivers services in accordance with the approved plan of treatment and plan of care. Assists behavioral healthcare providers in understanding significant social and emotional factors related to the patient's behavioral health issues.

Essential Functions :

• Identifies client's behavioral health needs, plans for implementation and/or coordinates care plans through resource acquisition, monitoring, advocacy, collaboration, and evaluation. (20%)
• Coordinates follow-up treatment referrals to various levels of care including outpatient therapy and psychiatry, intensive outpatient programing, long term care and other services as indicated. (10%)
• Evaluates emotional components, impact of health issues and assists client to identify disruptive factors to establish treatment goals. Adheres to and complies with rules and regulations of the City, Agency, Department and Service. Practices in accordance with ethical principles established in NASW code of ethics and by Denver Health. (10%)
• Assists clients to maximize adjustment to behavioral health diagnosis/illness/disability/trauma by addressing biopsychosocial issues and enhancing problem solving and coping skills. (10%)
• Documented activity reflects patient involvement in goal setting with written information consent documented. Completes documentation of care coordination activities and interventions per established standards and guidelines. Prepares and submits data and information to behavioral health supervisor in a timely manner. (10%)
• Develops knowledge base of risk factors for psychosocial functioning, wellness and health promotion and provides basic education to patient. (10%)
• Utilizes methods, techniques and approaches to the delivery of care that are consistent with the patient population and in conformance with the specific care plan developed for each patient. (10%)
• Assists client in achieving treatment goals while applying basic knowledge of individual, group and family dynamics and treatment methods. (10%)
• Monitors and evaluates effectiveness of services to consumers and modifies interventions plan as indicated. (10%)

Education :

Bachelor's Degree Psychology, Social Work, Human Services or other closely related health field Required

Work Experience :

1-3 years 1 year experience required Required

Knowledge, Skills and Abilities :

• Knowledge of emotional and social factors that affect patient's health.
• Excellent interpersonal skills.
• Skilled in identifying problems/opportunities to improve care.
• Ability to utilize resources, such as family and community agencies to assist the patient to improve life in the community.
• Ability to help the patient and family to understand, accept and follow healthcare recommendations.
• Ability to collect key information from the patient, family and the community as part of the care coordination assessment.
• Ability to communicate to the appropriate staff information about the patient's care plan.
• Ability to manage time sufficiently to achieve established goals.
• Proficiency with software applications such as Microsoft Word, Excel, and Outlook.
• Proficiency in operating Electronic Medical Records, including EPIC.

Shift

Days (United States of America)

Work Type

Regular

Salary

$53,300.00 - $74,600.00 / yr

Benefits

At Denver Health, we take care of the people who take care of our community.

• generous paid time off
• fully paid parental leave
• exceptional retirement contributions
• comprehensive health coverage
• nationally recognized well-being programs
• tuition assistance
• career advancement pathways
• professional development
• meaningful financial advantages through loan forgiveness eligibility and employer contributions

We invest in your growth through tuition assistance, career advancement pathways, and professional development - while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. W