Position: Case Manager
Reports To: Supervisor II (Clinical)
Location: 39 Ainslie Street, Brooklyn, NY 11211
What the Case Manager Does
- Conduct initial intake and assessment of clients’ needs and periodic re‑assessments.
- Create and maintain client electronic and paper files.
- Prepare initial psychosocial evaluation and update according to regulations.
- Obtain and maintain relevant documentation and release forms from clients (birth certificate, proof of income, medical documents, release of Personal Health Information, etc.).
- In collaboration with clients, conduct periodic revisions of independent living plans including short‑term and long‑term client goals.
- Assist clients in attaining goals by identifying community resources and referring them to appropriate services both within and outside CAMBA (on‑site medical services, psychiatric services, etc.).
- Work with clients to break through barriers to their goal(s) attainment.
- Provide support, training and coordination with the other social services staff.
- Assist clients in advocating for themselves to gain housing stability.
- Recommend and implement strategies to persuade clients to participate fully in the process to transition into permanent housing.
- Monitor clients' progress toward their goals via regularly scheduled face‑to‑face contacts/sessions.
- Document all client encounters via progress notes using DHS CARES Database and printout notes for client’s paper file.
- Ensure CARES Database is updated to reflect client request for services (car fare, appointments, passes, referrals, etc.).
- Follow‑up with clients and with referral organizations regarding client contact and progress with referral organization.
- Provide all required information for weekly/monthly/quarterly/annual reports.
- May act as client liaison/client advocate with outside organizations regarding education, healthcare, housing, legal issues, etc.
- May schedule appointments for client with referral organizations.
- May escort clients to appointments (educational, medical, social service, etc.).
Education, Experience, Licenses, and/or Certifications Required
- Bachelor’s degree (e.g., B.A., B.S.W.)
- Four years of relevant experience
- Associate’s and two years equivalent experience
Preferred Qualifications
- Bi‑lingual English & Spanish
Pre and/or Post Employment Requirements
- The ability to obtain and maintain the following clearances throughout the duration of employment:
- New York State Division of Criminal Justice Services (DCJS)
- State Central Registry (SCR)
- Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL)
- Proof of negative results from TB test
Compensation
$44,800-$48,925 annually
Status and Benefits
Full‑time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.
Equal Employment Opportunity
CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio‑economic status, marital or veteran status, pregnancy status or sexual orientation.