Case Manager Registered Nurse – Louisiana Field

4004 Aetna Medicaid Administrators; University Place (LA); On-site; USD 54,000 - 117,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

CVS Health is seeking a registered nurse with case management expertise to coordinate care and promote member wellness across Louisiana. The role requires strong customer service, clear telephonic communication, and adherence to regulatory standards.

Travel within a 125-mile radius for field visits is expected, with some evenings until 9pm local time. Ideal candidates hold a BSN or higher and may have CCM certification.

Qualifications

• Must hold an active RN license in Louisiana.
• Experience in case management is required.
• Strong customer service orientation and problem solving.
• Excellent telephonic communication and motivational interviewing skills.

Responsibilities

• Coordinates all case management activities to evaluate medical needs and facilitate member wellness.
• Develops strategy to address outcomes and opportunities for enhanced wellness through integration.
• Instructs programs and procedures in compliance with network management and clinical coverage policies.

Skills

RN

Case management

Customer service

Communication

Time management

Travel readiness

Education

Bachelor's degree

Master's degree (preferred)

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary Job Description Summary

Coordinates all case management activities with members to evaluate medical needs and to facilitate the overall wellness of members. Develops strategy to address issues to out- comes and opportunities to enhance members overall wellness through integration. Instructs programs and procedures in compliance with network management and clinical coverage policies.

Required Qualifications

• Must reside in Louisiana in one of the following parishes: Region-4: Evangeline, ST Landry, Acadia, Lafayette, St. Martin, Iberia, and Vermilion parishes
• Must reside in Louisiana in one of the following parishes: Region-4: Evangeline, ST Landry, Acadia, Lafayette, St. Martin, Iberia, and Vermilion parishes
• Current/Active Clinical Licensure (RN)
• Case Management experience
• Strong customer service orientation and problem solving
• Excellent Communication/Telephonic skills
• Excellent motivational interviewing skills/ability to built rapport and trust telephonically
• Excellence in documentation and respecting compliance/regulatory standards
• Highly organized, remain self-driven without direct supervision
• Manage time effectively
• Achieve performance metrics
• Technology proficiency
• Ability to travel within 125 miles round trip for 1 day in the field
• Variable work scheduled with ability to work 2 days weekly until 9pm local time

Preferred Qualifications

• Bachelors and/or Master's Degree
• CCM Certification
• Previous experience in Managed Care Organization
• Education Bachelors and/or Master's Degree

Pay Range

The typical pay range for this role is: $54,095.00 - $116,760.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 10/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.