Case Manager Registered Nurse

CVS Health Corporation; Phoenix (AZ); On-site; USD 61,000 - 130,000; Full time

Benefits offered by this job

Remote work

Nationwide candidates

Licensure support

Job summary

CVS Health Corporation is seeking a Registered Nurse (RN) Case Manager for a fully remote role. You will partner with members, providers, and care teams to assess needs, coordinate care, and improve wellness through proactive case management.

The position offers a Monday–Friday schedule from 9:00 AM to 5:30 PM EST with occasional on-call weekends and minimal travel. Company-paid licensure and a collaborative, patient-focused environment are provided.

Qualifications

• Active, unrestricted RN license in your state of residence.
• Willingness to obtain additional state licenses (company-paid).
• 3+ years of acute care RN experience (medical, surgical, specialty, ICU, pediatrics, discharge planning, or case management).
• Comfortable working with multiple computer applications and monitors.
• Associate Degree in nursing.

Responsibilities

• Assess, plan, implement, and coordinate care for members telephonically and/or virtually.
• Develop individualized care plans and wellness strategies.
• Identify clinical and social barriers to health outcomes.
• Connect members with available programs, benefits, and community resources.
• Apply clinical judgment to manage complex health conditions and reduce risk factors.
• Engage members through strong communication and motivational interviewing techniques.
• This job will require time in a queue-like setting.

Skills

Communication skills

Telehealth care

Motivational interviewing

Computer literacy

Education

Associate Degree in Nursing

Tools

Microsoft Office 365

EHR portal

Job description

We’re building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Remote RN Case Manager (100% Remote)

Work from home while making a meaningful impact on patient outcomes.

We are seeking an experienced

Registered Nurse (RN) Case Manager

to join our growing team in a fully remote role. In this position, you will partner with members, providers, and care teams to assess needs, coordinate care, reduce health risks, and improve overall wellness through proactive case management

Schedule

Monday-Friday, 9:00 AM-5:30 PM EST (8-hour shift)

Occasional on-call weekends and holidays, currently covered on a volunteer basis

Less than 5% travel for meetings, training, or licensure requirements

What You’ll Do

• Assess, plan, implement, and coordinate care for members telephonically and/or virtually
• Develop individualized care plans and wellness strategies
• Identify clinical and social barriers to health outcomes
• Connect members with available programs, benefits, and community resources
• Apply clinical judgment to manage complex health conditions and reduce risk factors
• Engage members through strong communication and motivational interviewing techniques
• This job will require time in a queue-like setting.

Required Qualifications

• Active, unrestricted RN license in your state of residence
• Willingness to obtain additional state licenses (company-paid)
• 3+ years of acute care RN experience (medical, surgical, specialty, ICU, pediatrics, discharge planning, or case management)
• Comfortable working with multiple computer applications and monitors
• Associate Degree in nursing

Preferred Qualifications

• Compact RN license
• BSN
• 1+ year of case management experience
• Certified Case Manager (CCM) certification
• Strong customer service and member engagement skills
• Excellent phone-based communication skills
• Prefer candidates living in MST or PST.

Why Join Us?

• 100% remote position
• Open to candidates nationwide
• Company-paid additional state licensure
• Opportunity to improve lives through care coordination and advocacy
• Collaborative, mission-driven healthcare environment

Work from Home Requirements

You must have or be able to obtain a direct/hardwired internet connection to a modem/router within 7 feet of your computer and a minimum download speed of 25 mbs download and 3 mbs upload. WiFi and satellite internet are not permitted.

A quiet, secure and private designated home virtual work location, free from distractions, tidy and organized, compliant with CVS Health and HIPAA guidelines, and allowing for uninterrupted work during work hours.

Work-from-Home colleagues are required to work within the state and city where they have confirmed they currently live.

The company will provide equipment (keyboard, monitor, computer, headset, etc.). All new hires should provide their own workspace furniture (desk or standing desk, as this position would require you to be at your desk for extended periods of time).

If hired, you will commit to obtaining required internet speeds and adhere to all Work From Home requirements.

Technical and Logistical Requirements

Device & System Navigation: Comfortable setting up and using multiple monitors and navigating multiple applications simultaneously to streamline tasks and improve efficiency.

Communication Tools: Ability to communicate on digital channels such as via email, calendar invites, Teams messaging, and virtual meetings.

Collaboration & Scheduling: Experience with Microsoft Office 365 (Teams, Outlook, Word, Excel, PowerPoint) applications or similar (Google Workspace).

Systems Access & Security: Ability to Log in to secure systems (e.g., VPN, EHR portal), lock a computer screen when unattended, manage strong passwords, and recognize suspicious emails or links.

Troubleshooting & Support: Ability to resolve common technical issues independently, such as: restarting an application when frozen, resolving internet connection issues, and contacting IT for unresolved technical issues.

Future Growth

Openness to learning new skills in the future as the workplace environment evolves.

Hours

Anticipated Weekly Hours: 40

Employment Type

Full time

Pay Range

The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Benefits Moments

We anticipate the application window for this opening will close on: 10/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.