Case Manager - Rapid Rehousing

Volunteers of America Upstate NY; City of Rochester (NY); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Health, Dental, Vision Insurance

Company Paid Life & LTD Insurance

403(b)

Job summary

Volunteers of America Upstate NY is seeking a Housing Case Manager to provide support services and short term rental assistance to homeless individuals recently released from incarceration, helping them secure and maintain housing and income. You will manage HUD funding requirements, coordinate with landlords, document incomes, conduct home visits, and build strong community partnerships.

This role requires organizational skills, a valid NY driver's license, and flexibility to work

Qualifications

• Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience.
• Bachelor's degree and at least one year experience preferred.
• Clean NYS Drivers License
• Proof of COVID 19 Vaccination or approved exemption
• Availability to occasional work evenings and weekends as required
• Strong organizational skills.
• Working knowledge of MS Office products
• Flexibility required to respond to emergency participant needs
• Proof of COVID 19 Vaccine

Responsibilities

• Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
• Responsible for completing all HUD funding requirements including but not limited to housing inspections and rent reasonable certifications at entry and annually.
• Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
• Schedule monthly, or more often as needed, meetings with participants including detailed home visits.
• Receive and respond to referrals within 48 hours.
• Schedule intake, confirm eligibility and complete enrollment within two weeks
• Develop an individualized service plan for new participants.
• Complete and update assessment, acuity scale and individualized service plan on biannual basis.
• Responsible for ensuring participants quickly locate and maintain stable, affordable housing.
• Create and maintain a good working relationship with landlords.
• Responsible for ensuring participants obtain, maintain or increase income.
• Responsible for ensuring participants minimize barriers impeding them to successfully take over rental payments within the time frame allotted.
• Responsible for ensuring participants achieve employment and an income which supports their rent.
• Provide on-going and relevant pro-social supports and life skills training.
• Use evidence-based programming to help participants address challenges to stability.
• Provide transportation to participants as needed.
• Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
• Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
• Prepare reports as requested.
• Other duties as assigned.

Skills

Case management

Documentation

Communication

Coordination

Education

Associates degree in Human Services / related

Bachelor's degree + 1 year preferred

Clean NYS Driver's License

COVID vaccination or exemption

Tools

MS Office

Job description

Job Details

Job Location: 214 Lake - Rochester, NY 14608 Position Type: Full Time Salary Range: $24.00 - $26.00 Hourly Travel Percentage: None

Make a difference in a familys life!

Summary

This professional will provide support services and short term rental assistance to homeless individuals, who have been released from incarceration within the last year, to secure and maintain stable housing and household income.

Job Duties and Responsibilities

• Provide all aspects of Housing Case Management for a case load in accordance with VOA policies and HUD and community standards.
• Responsible for completing all HUD funding requirements including but not limited to housing inspections and rent reasonable certifications at entry and annually.
• Collect documentation, calculate income, and complete rental calculations monthly for all active participants.
• Schedule monthly, or more often as needed, meetings with participants including detailed home visits.
• Receive and respond to referrals within 48 hours.
• Schedule intake, confirm eligibility and complete enrollment within two weeks
• Develop an individualized service plan for new participants.
• Complete and update assessment, acuity scale and individualized service plan on biannual basis.
• Responsible for ensuring participants quickly locate and maintain stable, affordable housing.
• Create and maintain a good working relationship with landlords.
• Responsible for ensuring participants obtain, maintain or increase income.
• Responsible for ensuring participants minimize barriers impeding them to successfully take over rental payments within the time frame allotted.
• Responsible for ensuring participants achieve employment and an income which supports their rent.
• Provide on-going and relevant pro-social supports and life skills training.
• Use evidence-based programming to help participants address challenges to stability.
• Provide transportation to participants as needed.
• Establish good working relationships with related agencies to maintain a comprehensive referral network for participants.
• Maintain accurate records for all participants in accordance with VOA policies and relevant regulatory and funding sources, including but not limited to use of HMIS.
• Prepare reports as requested.
• Other duties as assigned.

Experience and Education Qualifications

• Associates Degree in Human Services, Social Work or related acumen and 3 years relevant experience or an equivalent combination of education, employment and life experience.
• Bachelors degree and at least one year experience preferred.
• Clean NYS Drivers License
• Proof of COVID 19 Vaccination or approved exemption
• Availability to occasional work evenings and weekends as required
• Strong organizational skills.
• Working knowledge of MS Office products
• Flexibility required to respond to emergency participant needs
• Proof of COVID 19 Vaccine

Benefits

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company Paid Life & LTD Insurance
• 403(b), & more!

All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age disability, protected veteran status, or marital status.