Case Manager QMHP- Community Support Team, Elgin, IL (56930)

Association for Individual Development; Elgin (IL); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Sign-on bonus

PTO 21 days

Holidays 10

Tuition reimbursement

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Job summary

Association for Individual Development (AID) in Elgin, IL, is seeking a qualified Case Manager (QMHP) for the Community Support Team. The role emphasizes crisis counseling, collaboration with families and providers, and comprehensive documentation to support client care.

Qualified candidates will have a Master’s in human services, DSM-V-TR knowledge, and a valid Illinois driver’s license. The position requires flexibility for evenings, weekends, and on-call shifts, with a $1,000 sign-on for

Qualifications

• Master’s degree in human services required.
• Experience with mental illness; DSM-V-TR knowledge preferred.
• Illinois driver’s license with clean record; reliable transportation.
• Flexibility to work evenings/weekends/overnight; on-call as needed.

Responsibilities

• Provide crisis counseling, including telephone support.
• Complete and sign documentation promptly, including CST billing.
• Coordinate with family, case managers and providers; maintain records.
• Attend supervision and CST meetings; participate in treatment planning.

Skills

Crisis counseling

Documentation

Interpersonal skills

Team collaboration

Education

Master’s degree in human services

Tools

Windows

Office suite

Copier/Fax

Voicemail system

Job description

Job Details: Level: Experienced • Location: Elgin Bowes OShea Center - Elgin, IL 60123 • Position Type: Full-Time • Education Level: Graduate Degree - Masters • Salary Range: $26.75 - $26.75 hourly • Travel Percentage: Regularly • Shift: 2nd Shift • Category: Health Care • $1,000 Sign on Bonus

The Association for Individual Development (AID) is a non‑profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges; those who have suffered a trauma; and those at risk, to enjoy lives of dignity and purpose. We are looking for a Case Manager Qualified Mental Health Professional (QMHP) for the Community Support Team who demonstrates this mission and wants to work for an organization that makes a difference in the community.

Responsibilities

• Attend scheduled work hours and be flexible to meet client and program needs as assigned by Program Manager or Director.
• Respond to calls from shift start to shift end and upon being dispatched.
• Act as primary triage/delegate and absorb first calls.
• Provide independent program coverage when scheduled.
• Provide effective individual crisis counseling, including telephone counseling services.
• Consult with family members, case managers, and other personnel as needed.
• Use intervention tactics to reduce symptomology.
• Complete and sign required documentation on a timely basis, including CST billing within the next two shifts and prior to program billing deadlines.
• Log to supervisors at the end of each shift.
• Attend clinical supervision at least once per month and as assigned.
• Attend and positively contribute to mandatory weekly CST meetings.
• Acquire and maintain certifications: First Aid, Adult CPR, Non‑violent Crisis Intervention (CPI), Medication Training, IM+CANS.
• Provide direct services to clients at least 70% of work hours, 70% off‑site.
• Ensure care integrates all facets of clients’ lives (mental/emotional health, physical health, employment, education, social/family relationships, substance use, housing).
  • Maintain records according to Rule 132, payers, and accreditation bodies.
  • Complete clinical assessments: Intake, IMCANS, LOCUS, HRA, consents, billing notes.
  • Develop and implement crisis and treatment plans in collaboration with client and team.
  • Participate in treatment planning meetings.
  • Review and revise Individual Plan (IP) and complete corrections in the allotted timeframe.
• Maintain open and effective communication with agency, providers, family, and others.
• Document medication distribution accurately in cx360.
• Recognize emergency situations and take appropriate action per procedure.
• Promote awareness of mental health internally and externally.
• Fulfill other functions on the team as needed.
• Promote awareness and respect for the diversity of clients, employees, families, and stakeholders.

Benefits

$1,000 sign‑on bonus for full‑time employees.

21 days of paid time off plus 10 paid holidays.

Paid training and tuition reimbursement.

Benefits: Medical, Dental, Vision, Life, STD, LTD, Critical Illness, and accident insurance.

401(k) with a 3.5% company contribution after one year.

Qualifications

• Education: Master’s degree in a human services field required.
• License/Certification: ASSIST and SAMHSA SOAR certification preferred.
• Experience: At least one year working with individuals with mental illness; knowledge of DSM‑V‑TR and Rule 132; behavioral health experience preferred.
• Physical: Ability to provide services in clients’ homes and community; navigate stairs regularly.
• Equipment: Proficiency with Microsoft Windows, Applications, copy machine, fax machine, telephone with voicemail system.
• Additional Requirements: Flexibility to work evening/overnight/weekend/rotating holidays; on‑call shift availability; cover non‑scheduled shifts; transport clients; maintain automobile liability insurance; valid Illinois driver’s license with good record; comply with certification requirements (First Aid, CPR, Nonviolent Crisis Intervention, CEU’s and others).