Case Manager, Mental Health Professional (MHP), Elgin IL

Association for Individual Development; Elgin (IL); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

21 days PTO + 10 holidays

Paid training

Tuition reimbursement

Medical, Dental, Vision, Life, STD, LT

401(k) with company contribution

Job summary

Association for Individual Development in Elgin, IL is seeking a Case Manager Mental Health Professional or QMHP to develop and implement IM+CANS-based treatment plans and coordinate services. The role requires collaboration with a team of behavioral health providers and adherence to agency and state standards.

Applicants should have a Bachelor’s in Human Services or related field; a Master’s in Human Services for QMHP, and experience in social services.

Qualifications

• Bachelor’s degree in Human Services or related field required for MHP; Master’s degree for QMHP.
• Experience working in social services is required.
• Ability to work collaboratively with teams and external providers.

Responsibilities

• Develop and implement individual treatment plans using IM+CANS to maximize client independence.
• Complete documentation of mental health services per state and agency standards.
• Coordinate with internal staff and external agencies to ensure client-centered care.
• Attend required supervision and team meetings and maintain professional boundaries.
• Provide transportation or client support as needed and ensure program goals are met.

Skills

Social services experience

Education

Bachelor's degree in Human Services or related field

Master's Degree in Human Services for QMHP

Job description

The Association for Individual Development (AID) is a non‑profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges, those who have suffered trauma, and those at risk to enjoy lives of dignity and purpose. We are looking for a Case Manager Mental Health Professional or Qualified Mental Health Professional (MHP/QMHP) in Elgin, IL who exemplifies that mission, and wants to work for an organization that makes a difference.

Schedule

Monday‑Friday 8am‑4:30pm

What will you be doing?

• The Case Manager MHP is responsible for developing and implementing individual treatment plans utilizing the IM+CANS to maximize the client's independent community living skills.
• The Case Manager MHP must complete documentation of mental health services provided in accordance with state and agency standards as applicable.
• The Case Manager is expected to work with a team of behavioral health service providers within the agency as well as outside agencies, if applicable, to ensure a positive client‑centered approach.
• This job position may have some work components that can be performed remotely. Remote work arrangements are not a right or entitlement of employment. They are discretionary and subject to demonstrated performance and operational needs. Approval may be rescinded at any time at the sole discretion of management.

Essential Job Responsibilities

• Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
• Responsible to provide independent program coverage when scheduled.
• Assure compliance with all agencies, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures.
• Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
• Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
• Meet minimum service hour provision productivity standards (MRO) monthly.
• Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
• Complete and sign all MRO Documentation within 48 hours using Cx360.
• Meet with all assigned clients on a regular basis depending on program and client needs; submit daily activity logs.
• Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
• Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
• Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
• Obtain input from clients, families, guardians and other staff on how to improve residential services.
• Monitor and report safety of clients’ living arrangement.
• Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
• Assist clients in paying bills, budgeting and banking per program procedure.
• Oversight or management of client funds when necessary (dual signature accounts, AID rep. Payees).
• Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
• Assure client records are properly maintained per agency procedures.
• Complete authorizations, reauthorizations and spend‑down paperwork in a timely fashion.
• Update Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
• Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
• Attend monthly clinical supervisions per DHS requirement.
• Attend monthly team meetings and be a positive contributor.
• Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters).
• Additional Job Responsibilities:
• Promote a relationship between clients’ families and additional supports.
• Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
• Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
• Maintain a team approach to services.
• Maintain client rights.
• Participate in agency committees as assigned.
• Promote community / family involvement in facility programs.
• Participate in and promote organizational and division fund‑raising and annual events.
• Participate in the planning and implementation of client activities.
• Request scheduled and unscheduled PTO utilizing the PayCom program. Complete punch requests on PayCom as necessary.
• Follow program and agency procedures for notifying management when unable to attend a scheduled workday.
• Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
• Promotes client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
• Communicates with service delivery partners, which may include Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals, as needed, to facilitate the achievement of client’s wellness objectives.
• Utilizes a variety of appropriate resources and educational materials for wellness coaching (i.e., Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.).
• Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.

What will we provide Full Time employees

• 21 days of Paid Time Off plus 10 Paid Holidays.
• Paid training.
• Tuition reimbursement.
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance.
• 401(k) with a 3.5% company contribution after one year.

Qualifications

Education

Bachelor’s degree in Human Services or related field required for MHP; Master’s Degree in Human Services for QMHP.

Experience

Experience working in social services required.

Physical

• Navigation of stairs.
• No lifting restrictions.
• Ability to provide services in clients’ homes.

Equipment

• Computer including Microsoft Windows applications.
• Copy machine.
• Telephone with voicemail system.
• Basic household appliances.

Additional Requirements

• The use of personal automobile, a valid driver’s license, and the minimum amount of liability insurance as defined by AID’s Personnel Policy.
• Drive self and clients in agency or personal vehicle.
• Must acquire and maintain certifications in First Aid, CPR, Non‑violent crisis intervention training, CEU’s and other relevant trainings.
• Evening hours may be required.
• Must be able to drive a passenger vehicle.
• Must maintain IM+CANS certification.

If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.