Position
Case Manager Mental Health Professional (MHP/QMHP) – Elgin, IL.
Job Overview
The Association for Individual Development (AID) is a non‑profit organization dedicated to empowering individuals with physical, developmental, intellectual, mental health challenges, and trauma survivors. We are hiring a Case Manager Mental Health Professional (MHP/QMHP) in Elgin, IL, to play a key role in supporting our clients’ independent community living.
Schedule & Compensation
Monday‑Friday 8am‑4:30pm. Full‑time. Hourly rate $24.50. Sign‑on bonus $1,000. 21 days paid time off + 10 paid holidays.
Key Responsibilities
The Case Manager MHP is responsible for developing and implementing individual treatment plans using the IM+CANS framework to maximize clients’ independent community living skills. The case manager documents mental health services in accordance with state and agency standards, collaborates with a multidisciplinary team, and may work remotely when performance and operational needs allow.
Essential Job Responsibilities
- Work scheduled hours and be flexible to meet client and program needs, as assigned by Program Manager or Director.
- Provide independent program coverage when scheduled.
- Assure compliance with all agencies, state and federal regulations while providing services and completing assignments. Review and follow updated policies and procedures.
- Facilitate communications and coordination of services with other AID staff and professionals in the community utilizing phone communication and email.
- Maintain professionalism and good boundaries when working with clients, coworkers and outside agencies.
- Meet minimum service hour provision productivity standards (MRO) monthly.
- Complete all required case management documentation (IM+CANS, consents, residential/agency paperwork) on a timely basis.
- Complete and sign all MRO Documentation within 48 hours using Cx360.
- Meet with all assigned clients on a regular basis depending on program and client needs; submit daily activity logs.
- Develop, review and revise the IM+CANS and complete corrections within the timeframe allotted.
- Assist clients with activities of daily living, including apartment maintenance, and provide client training consistent with the treatment goals.
- Provide guidance to MHP and RSA staff regarding implementation of IM+CANS goals/objectives.
- Obtain input from clients, families, guardians and other staff on how to improve residential services.
- Monitor and report safety of clients’ living arrangement.
- Acquire and maintain required trainings and certifications as well as any other trainings assigned by Manager.
- Assist clients in paying bills, budgeting and banking per program procedure.
- Oversee or manage client funds when necessary (dual signature accounts, AID rep. Payees).
- Obtain and maintain client benefits (Social Security, Medicaid, Link Card, etc.).
- Assure client records are properly maintained per agency procedures.
- Complete authorizations, reauthorizations and spend‑down paperwork in a timely fashion.
- Updating Cx360 with corrections whenever necessary, but at least annually to ensure accuracy of records.
- Provide effective services for clients’ individual needs and in line with client rights and the Mental Health Recovery Model.
- Attend monthly clinical supervisions per DHS requirement.
- Attend monthly team meetings and be a positive contributor.
- Recognize emergency situations and take appropriate action. Contact Manager and Director per procedure. Complete necessary paperwork correctly (incident reports, petitions, encounters).
Additional Job Responsibilities
- Promote a relationship between clients’ families and additional supports.
- Provide transportation to clients in personal or agency vehicles when necessary for work, shopping, appointments, etc.
- Maintain a positive and professional working relationship with coworkers, agencies and other stakeholders.
- Maintain a team approach to services.
- Maintain client rights.
- Participate in agency committees as assigned.
- Promote community / family involvement in facility programs.
- Participate in and promote organizational and division fundraising and annual events.
- Participate in the planning and implementation of client activities.
- Request scheduled and unscheduled PTO utilizing the PayCom program. Complete punch requests on PayCom as necessary.
- Follow program and agency procedures for notifying management when unable to attend a scheduled workday.
- Perform all other related duties, as assigned and in accordance with AID policies and philosophies.
- Promote client wellness through coaching, counseling, consultation, motivational enhancement, and information and referral services to clients facing various health challenges, as needed.
- Communicate with service delivery partners (Physicians, Nurse Practitioners, Counselors, Pharmacists, Employers, Community Supports, and other Health Professionals) as needed, to facilitate the achievement of client’s wellness objectives.
- Utilize a variety of appropriate resources and educational materials for wellness coaching (Health Matters Curriculum, Smoking cessation materials, Weight Management information, etc.).
- Promote awareness and respect for the diversity of our clients, employees, families and other stakeholders.
Benefits
- $1,000 sign‑on bonus for full‑time employees.
- 21 days of paid time off plus 10 paid holidays.
- Paid training.
- Tuition reimbursement.
- Health, dental, vision, life, STD, LTD, critical illness and accident insurance.
- 401(k) with 3.5% company contribution after one year.
Qualifications
- Education: Bachelor’s degree in Human Services or related field is required for MHP; Master’s degree for QMHP.
- Experience: Experience working in social services is required.
- Physical: Navigation of stairs, no lifting restrictions, ability to provide services in clients’ homes.
- Equipment: Computer including Microsoft Windows applications, copy machine, telephone with voicemail system, basic household appliances.
- Additional Requirements: Use of personal automobile, a valid driver’s license, and minimum liability insurance as defined by AID’s Personnel Policy; Drive self and clients in agency or personal vehicle; Must acquire and maintain certifications in First Aid, CPR, non‑violent crisis intervention training, CEU’s and other relevant trainings; Evening hours may be required; Must be able to drive a passenger vehicle; Must maintain IM+CANS certification.
If we seem like a good fit, consider joining our growing team of compassionate, hardworking, and caring individuals, and start your path toward a fulfilling career that you can be proud to work.