CASE MANAGER QIDP

Opportunity Village; Las Vegas (NV); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

HIPAA compliant records

Job summary

Opportunity Village is seeking a Case Manager to provide compassionate case management, support, and advocacy for individuals with intellectual and/or developmental disabilities. The role involves liaison work with families, guardians, and service providers to ensure person-centered planning and meaningful community engagement.

The Case Manager will develop comprehensive habilitation plans, train staff on PCPs, and maintain HIPAA-compliant records while complying with safety regulations and

Qualifications

• Bachelor's degree in a human services field is required.
• Must be qualified as a QIDP.
• CPI and CPR/First Aid certifications within 30 days of employment are required.
• Valid driver’s license with clean DMV record and reliable transportation.

Responsibilities

• Provide case management, support, and advocacy for individuals with intellectual and/or developmental disabilities.
• Serve as liaison between individuals served, families/guardians, and service providers.
• Develop habilitation, service plans, and person-centered plans for individuals served.
• Train staff on PCP plans and maintain HIPAA-compliant records.
• Ensure compliance with safety regulations, OSHA, and agency policies.
• Coordinate transportation requests and document accurately.

Skills

Communication

Independent work

Driving

Team collaboration

Customer service

CPI certification

CPR & First Aid

Education

Bachelor's degree in human services

Associates degree in Social Work/ Psychology/ Vocational Rehab/ Special

QIDP certification

Job description

SUMMARYUnder the direction of the Manager of Case Management, the Case Manager will provide case management, support, and advocacy for the individuals we serve who have intellectual and/or developmental disabilities. Additional primary duties are to act as liaison between the individuals served, caregivers/families/guardians, Opportunity Village, Desert Regional Center, and other support services. Case Managers ensure that all individuals served are presented with, and permitted to make choices in the services they receive, the manner and settings in which those services are provided, and in the work they do.Embrace Opportunity Village's core values by cultivating positive and meaningful CONNECTIONS with participants and team members, demonstrating ENTHUSIASM, high standards of PRODUCTIVITY, authentic STEWARDSHIP, and consistent participation in individual and team DEVELOPMENT.ESSENTIAL DUTIES AND RESPONSIBILITIESUtilize appropriate methods for working with individuals with intellectual and or physical disabilities.Report suspected Abuse, Neglect, Exploitation, Isolation, and Abandonment (ANEIA) immediately as mandated by state lawReinforce and positively engage in Opportunity Village's organizational culture supporting choice and creativity of individuals served and team members.Maintain positive relationships and networking with community partners, individuals served, caregivers, and service coordinators.Advocate for appropriate pre-vocational and employment goals for each individual served.Develop habilitation, service plans, and person-centered plans for individuals served.Train other team members (Leads, Supervisors, Managers, etc.) on all PCP plans.Understand and comply with all safety regulations within our organization as well as OSHA compliance.Complete and submit required service plans, reports, and other documentation accurately and in a timely fashion.Submit transportation requests, cancellations and communicate changes/concerns while monitoring accuracy.Comply with all Opportunity Village policies and procedures and with Federal, State, and local laws, regulations, and requirements.Participate in professional meetings, completes tours/intakes and assist in coordination of special events for individuals served.Collaborate with other team members and volunteers to ensure that all individuals with disabilities have the opportunity to:Gain knowledge of self-management and behavioral skills that will enhance their contribution and integration into the community.Promote an abuse and neglect free environment.Complete scholarship, private pay, JDT funding and other agency funding renewals.Maintain records/file compliance as well as HIPAA compliance.Complete monthly rights training ongoing for the individuals.Attend special events as needed.May be assigned other duties as neededSUPERVISORY RESPONSIBILITIESThis position does not directly supervise others.SKILLS REQUIREDAbility to communicate effectively with individuals, team members, and supervisors (verbal and written).Must possess social perceptiveness to assess and understand other’s reactions and behaviors.Ability to work independently.Ability to care, respond to, and work with individuals with developmental disabilities.Display professional demeanor at all times.Ability to define problems, draw valid conclusions, and create solutions.Ability to interpret instructions, gain knowledge and take initiative.Excellent customer service, team building, and coaching skills.Ability to work independently and as part of team.Reliable transportation and a valid driver’s license.Ability to resolve multiple complex issues simultaneously while remaining calm in stressful situations.EDUCATION AND EXPERIENCEBachelor's degree in a human services field (e.g., Psychology, Sociology, Social Work, or related field). Must be qualified as a Qualified Intellectual Disabilities Professional (QIDP).Required: Valid driver’s license with a clean annual DMV report (must be twenty-one years of age in order to be eligible to drive company vehicles) AND reliable transportation.Required:Computer literate, including Microsoft Office Suite.Required: Current Crisis Prevention Intervention (CPI) certification within 30 days of employmentRequired: Current CPR and First Aid Certification within 30 days of employmentRequired: Associates degree in Social Work, Psychology, Vocational Rehabilitation, SpecialRequired: Valid driver’s license with a clean annual DMV report (must be twenty-five years of age in order to be eligible to drive company vehicles) and reliable transportation.PHYSICAL ABILITIES & WORK ENVIRONMENTThe physical demands described below are representative of those that must be met by a team member to successfully perform essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and functions of the position. The list below of minimum essential functions is illustrative of the minimums only and is not a comprehensive listing of all functions and tasks performed.Ability to lift and move boxes up to 40 pounds.Ability to sit at a computer for prolonged periods.Ability to work in a typical office environment as well as a work center and community businesses with high level of noise.Manual dexterity to operate office equipment and examine documents, records and files.