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Child & Family Service seeks a Case Manager for the Positive Pathways Youth Mentoring Program. You will work under supervision to guide at-risk youth, coordinating services with mentors to support resilience, social-emotional growth, and recovery goals.
Responsibilities include outreach, intake, and individualized planning, with evening/weekend flexibility as needed to meet youth and family needs. A compassionate, trauma-informed approach is essential.
Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.
Strengthening families and fostering the healthy development of children.
Healthy, thriving individuals and families building strong, multicultural communities across generations.
HOPE values:Humility, Ownership,Perseverance,Engagement
We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Out-out incentive, 401(k), flexible spending plans, & more.
Come join Child & Family Service and help us serve thousands in our communities!
The Case Manager for the Positive Pathways Youth Mentoring Program works under the supervision of the Program Supervisor and collaborates closely with Mentors to provide guidance, encouragement, and positive support to youth who are at risk of, or recovering from, substance use, involvement with the juvenile justice system, or other life challenges. Through a strengths-based, trauma-informed approach, the Case Manager helps youth build resilience, strengthen social and emotional skills, and achieve personal, academic, and recovery-related goals.
This role is responsible for conducting outreach, screening, intake, and comprehensive assessment activities while ensuring youth and families are effectively engaged in services. The Case Manager develops individualized, youth and family-driven service plans that reflect participants' strengths, needs, and goals, and coordinates appropriate services and resources to support positive outcomes.
Using evidence-based practices and culturally responsive interventions, the Case Manager provides ongoing case management, advocacy, support, and care coordination for youth and their families. This position works collaboratively with program staff, schools, community partners, and service providers to create a safe, supportive environment that promotes accountability, growth, and self-sufficiency.
The ideal candidate is passionate about serving youth and families, possesses strong assessment and case management skills, and is committed to delivering high-quality, trauma-informed services that empower young people to overcome challenges and reach their full potential.
This position includes community-based activities, school visits, home visits, and office-based services. Flexibility is required, as occasional evening and weekend hours may be necessary to meet the needs of youth and their families.
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At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.