Case Manager-OAHU (Full-time) RSP

ADP, Inc.; Ewa Beach (HI); On-site; USD 40,000 - 60,000; Full time

Job summary

Child & Family Service (CFS) in Ewa Beach, HI seeks a Case Manager to coordinate services for youth and families. You will orient participants, support family-driven service plans, and provide warm handoffs during referrals.

The role emphasizes trauma‑informed approaches, strong communication, and active collaboration with schools and community partners. The position may operate within a 24/7 on-call rotation; a four-year degree is required, with a master’s degree preferred.

Qualifications

• Four-year college degree from an accredited school.
• Master’s degree preferred; human services or related field valued.
• Knowledge of trauma-informed practice and youth services is desirable.

Responsibilities

• Provides case management and coordination services to youth and their families.
• Orients youth and families to the program and plans.
• Provides warm handoffs during referrals and coordination.
• Offers family life education and advocacy as needed.
• Engages youth and families with a broad set of engagement strategies.
• Performs administrative tasks related to caseload and records.

Skills

Trauma-informed approach

Excellent written communication

Education

Bachelor's degree

Master’s degree preferred

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Case Manager-OAHU (Full-time) RSP

Full Time Ewa Beach, HI, US

Established in 1899, Child & Family Service (CFS) is a community-based organization with a mission of strengthening families and fostering the healthy development of children. CFS has been a fierce advocate for children and families in the midst of social injustices and inequalities. Our statewide support, counseling, and therapeutic programs help individuals and families heal from trauma, prevent abuse and neglect, and can break the cycle of generational poverty.

MISSION STATEMENT

Strengthening families and fostering the healthy development of children.

OUR VISION

Healthy, thriving individuals and families building strong, multicultural communities across generations.

OUR VALUES

HOPE values:Humility, Ownership,Perseverance,Engagement

We offer an extensive array of benefits for our employee including paid time off, preventative health care paid time off, birthday floating holiday, volunteer floating holiday, 16 Paid Holidays in a Year (17 in an Election Year), Medical/Dental/Vision/RX plans, Opt-out incentive, 401(k), flexible spending plans, & more.

Come join Child & Family Service and help us serve thousands in our communities!

SUMMARY OF DUTIES

Provides case management and coordination services to youth who are referred and their families. Orients youth and their families to the program. Assists by providing feedback to youth and family driven service plans. Provides warm handoffs during referrals and coordination.

• Provides family life education and advocacy as needed and make every reasonable effort to make certain that the services are flexible to the families.
• Appropriately and selectively utilizes a broad variety of skills and techniques to engage youth and families in services.
• Performs required administrative tasks related to caseload, such as correspondence, reports, and maintaining of case records.
• Works with youth, designated schools), and other community members.
• Provide transportation for families on occasion using personal or agency vehicles as needed

** This position may have a set or flexible shift schedule as part of a 24/7 on-call rotation.

EDUCATION AND TRAINING REQUIREMENTS

• Four-Year College Degree from a school accredited by a recognized accrediting agency - general major. Requires basic knowledge or training in a specialized or technical field or trade, such as social work, professional accounting, finance, business administration, and marketing.
• Other (Specify): Master’s Degree preferred. Knowledge of a specialized field or may lead to licensing (human services), or formalized apprenticeship program preferred

EXPERIENCE

• Over two years, up to and including four years
• Other: Two years' experience working with at-risk youth, preferably youth who have been involved with the juvenile justice system.

SPECIAL KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

• Participates in the implementation of a trauma-informed approach to education and behavior management, that promotes relationship building, pro-social behaviors, cooperative learning, self-help skills, academic achievement, and strengthening daily living skills within an academic environment.
• Excellent written and communication skills

OTHER POSITION REQUIREMENTS

• This job requires a valid Hawaii driver's license and a clear driver's abstract and continued employment may be contingent on maintaining a clear driver’s abstract.
• This job requires a valid Hawaii driver's license, a clear driver's abstract, and willingness to travel in personal vehicle on an as-needed basis throughout the island
• This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of personal vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island.
• This job requires a valid Hawaii driver's license, a clear driver's abstract, and use of agency vehicle to transport participants, as needed, as well as a willingness to travel in personal vehicle on an as-needed basis throughout the island
• This position is subject to a criminal background investigation and continued employment is contingent on a record clear of convictions.
• Continued employment in this position is contingent on successful completion of CPR, CPI and/or van driving training as such training is necessary to ensure ability/continued ability to perform essential functions of this job.
• Requires contacts both inside and outside at all organizational levels. Requires considerable tact, discretion and persuasion to obtain results. May present new methods, programs, and controversial issues. Improper handling may affect operating results and the delivery of participant services.

At Child & Family Service, we are proud to be an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, national origin, disability status, genetics, veteran status, sex, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We apply this to all aspects of employment, including, but not limited to, recruiting, hiring, promotion, transfer, leave of absence and termination.