Case Manager - Philly House

Gaudenzia, Inc.; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Pay

Excellent Benefits

On The Job Training

Educational assistance

Job summary

Gaudenzia, Inc. in Philadelphia is seeking Case Managers to promote recovery through comprehensive treatment support. Candidates must have a bachelor's degree and relevant experience in case management or drug and alcohol counseling. Responsibilities include maintaining a client caseload and ensuring compliance with treatment plans. The role emphasizes client dignity, collaboration with community resources, and successful treatment outcomes. This position offers competitive pay and professional development opportunities.

Qualifications

• Must have at least a bachelor's degree in a clinical discipline.
• Experience in drug and alcohol counseling is required.
• Must be trained in Cognitive Behavioral Intervention.

Responsibilities

• Treat all clients and staff with dignity and respect.
• Maintain a caseload of clients as per program requirements.
• Complete progress notes for client-related activities.

Skills

Comprehensive case management experience

Cognitive Behavioral Intervention

Motivational Interviewing

Mental Health First Aid

Communication skills

Education

Bachelor's degree in a recognized clinical discipline

Tools

Microsoft Office (Word, Excel)

Job description

We need hope-bringers and changemakers - because the work we all do matters. Join a team that shows up for each other as much as we show up for our clients. At Gaudenzia, your purpose fuels progress - for yourself and others.

Gaudenzia's Mission: Gaudenzia's Mission is to promote long-term recovery by providing comprehensive treatment and support to people with substance use disorder, co-occurring mental health disorders, and related conditions, regardless of individual circumstances.

Qualifications

• Education: Case Managers must have, at minimum, a bachelor's degree in a generally recognized clinical discipline.
• Experience:
  • Case Manager I: Two years of experience providing case management and/or drug and alcohol counseling.
  • Case Manager II: Three years of experience providing case management and/or drug and alcohol counseling.
  • Case Manager III: Three years of experience providing case management and/or drug and alcohol counseling, including at least one year of supervisory or administrative experience.
• Your responsibilities in this role may include:
• Treat all clients and staff with dignity and respect.
• Attend all team/staff meetings as required by Supervisor.
• Role model pro-social behavior.
• Conduct and document intake interviews, as needed.
• Maintain a caseload of clients, as identified by program requirements and in accordance with state regulations.
• Complete progress notes for all client-related activities within 24 hours of service delivery.
• Coordinate with agency and community resources to ensure thorough treatment and discharge plans.
• Establish and maintain positive relationships with service providers and referral sources.
• Assist clients with connecting to resources needed to reach personal goals during the course of their treatment and in advance of discharge.
• Arrange access to public assistance, social security, food stamps, and medical assistance appointments to ensure timely and continued receipt of benefits.
• Arrange medical appointments, psychiatric evaluations, and medication, when appropriate.
• Refer clients to appropriate vocational and educational programming.
• Assist clients in developing a thorough discharge plan addressing their most significant needs.
• Maintain contact with clients after discharge to ensure coordination with other case management, social services, and substance use disorder treatment or services.
• Ensure compliance with all federal, state, local, and funding source guidelines.
• Maintain a valid driver's license.
• Other duties as assigned by Supervisor.
• Preferred Experience: Comprehensive case management experience is required to develop and maintain treatment plans that integrate psychiatric diagnoses, medication compliance, emotional problems, and other life‑skills related difficulties.

Education

• Staff must be trained in Cognitive Behavioral Intervention, Motivational Interviewing, and Mental Health First Aid. OMHSAS license preferred.
• Significant knowledge of completing a risk and needs assessment.
• Significant knowledge of assessing and evaluating clients for MAT.
• Significant to advanced knowledge of the basic principles, philosophies, practices, and procedures of Gaudenzia's treatment programs.
• Significant to advanced knowledge of the biopsychosocial characteristics and maladaptive behaviors of substance use disorders and/or mental illness.
• Significant to advanced knowledge of individual and group behavior and the effective ways of working with people to produce ongoing recovery.
• Specialized training experience in specific populations (e.g., homeless, HIV positive).
• Ability to work effectively with diverse populations of people and aid them in adjusting to their specific challenges.
• Ability to identify the needs of clients and to gain their confidence and cooperation in assisting them to obtain their identified goals.
• Ability to establish and maintain effective working relationships with clients, other members of staff, outside agencies, institutions, and the general public.
• Ability to initiate and maintain contacts with social service agencies, vocational programs, educational programs, etc.
• Ability to successfully work with others from various cultures and backgrounds.
• Ability to communicate effectively, both verbally and in writing.
• Ability to organize a caseload and an extensive informational system.
• Skilled at using computers, including familiarity with Microsoft Office programs such as Word and Excel.
• Must have vision of 20 inches or better.
• Must be able to ascend or descend stairs.
• Must be able to push or pull.
• Must be able to stand or sit for extended periods with reasonable breaks.
• Must be able to reach overhead and bend or stoop.

What We Offer

• Competitive Pay
• Excellent Benefits
• On The Job Training
• Upward mobility
• Educational assistance to help you grow in this life‑saving field
• For additional details regarding our benefits, please visit https://www.gaudenzia.org/careers/

Our Operating Principles

• We hold client care as our top priority.
• We assume good intentions.
• We are present, we connect, and we communicate with transparency, dignity, and respect.
• We make data‑driven decisions with courage, challenge the status quo, and find innovative ways to grow Gaudenzia and each other.
• We support each other publicly and privately in all circumstances.
• We provide and accept constructive, honest, respectful, and timely feedback with an open mind and without personalization.
• We operate with integrity, focus on outcomes, and have a bias for action.
• We follow through on agreements and honor commitments prioritized with a sense of urgency - someone's life may depend on it.

Gaudenzia is proud to be an employer of choice and a treatment provider of choice in the substance use and co-occurring disorders treatment field. We work hard to foster an inclusive, supportive environment where our employees and clients always feel safe and welcome.

Come work with us!

Our agency is committed to the principles of equal employment. We believe in fostering a positive work environment in which every employee is treated with respect. Our staff hiring and recruitment practices are grounded in fairness, transparency, and merit. All employment decisions are based on job‑related qualifications, relevant skills, experience, and alignment with our mission and values. We actively recruit from a broad range of educational and professional backgrounds to attract the most qualified candidates, ensuring equal opportunity for all applicants without preference or discrimination. Our process uses consistent and clear evaluation criteria to support objective decision‑making. By emphasizing accountability, efficiency, and integrity throughout every stage—from job posting to onboarding—we build a workforce defined by excellence, professionalism, and commitment to our shared purpose. Gaudenzia is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, and all other terms, conditions, and privileges of employment.