Case Manager - Personal Injury Law | Client-Focused & Organized

Operationary; Little Rock (AR); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

SIMPLE IRA retirement plan with ERISA

10 paid holidays

Paid vacation time

Health plan options

Collaborative close-knit team

Opportunities to expand knowledge and責

Job summary

Gates Law Firm in Little Rock, AR is seeking a Case Manager to support pre-litigation tasks, medical records coordination, and direct client communication. You will balance multiple priorities and help keep a busy firm running smoothly.

Ideal candidates have law firm experience, strong communication, and skill with case management software. This is an in-person, full-time role with overtime eligibility.

Qualifications

• Experience in a law firm or legal services environment, preferably personal injury or pre-litigation case management.
• Excellent verbal and written communication with clients and providers.
• Strong organizational skills and ability to multitask in a busy office.
• Comfortable using legal case management software and standard office tools.
• Demonstrated dependability, accountability, and professional demeanor.

Responsibilities

• Manage pre-litigation cases, maintain organized case files, and track milestones.
• Coordinate medical records requests, organize documents, and follow up with providers.
• Serve as a primary point of contact for client calls with professional, empathetic communication.

Skills

Legal support experience

Communication skills

Organizational skills

Phone etiquette

Client relationship management

Tools

Legal case management software

Microsoft Office

Job description

Gates Law Firm in Little Rock, AR is seeking a Case Manager to support pre-litigation tasks, medical records coordination, and direct client communication. You will balance multiple priorities and help keep a busy firm running smoothly.

Ideal candidates have law firm experience, strong communication, and skill with case management software. This is an in-person, full-time role with overtime eligibility.