Case Manager, Permanent Housing

Breaking Ground; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

Breaking Ground is seeking a Case Manager for Permanent Housing in Brooklyn, NY. This role involves providing support services to help individuals maintain housing and address various needs, including mental health and substance abuse. The Case Manager will conduct home visits, link clients with local services, and coordinate group activities. Ideal candidates have a Bachelor's degree and experience working with homeless individuals.

Qualifications

• Two years of experience with homeless adults and substance abuse issues preferred.
• Experience with harm reduction and motivational interviewing techniques strongly preferred.

Responsibilities

• Provide direct services to a caseload of approximately 15 clients.
• Conduct initial and ongoing assessments of clients, including crisis intervention.
• Assist clients with obtaining identification and public benefits.

Skills

Communication

Motivational Interviewing

Harm Reduction

Education

Bachelor’s Degree

Tools

Microsoft Word

Microsoft Excel

Job description

The Domenech, Brooklyn, New York, United States of America

Job Description

Posted Friday, May 16, 2025 at 4:00 AM

ABOUT US: - We believe that everyone deserves a home!

Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing—affordable housing paired with services designed to help people maintain their homes for the long-term—is widely recognized as a proven and cost-effective solution to chronic homelessness.

But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness—especially those who have been on the streets the longest—to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.

Located in Brooklyn, The Domenech offers 72 units of permanent, supportive housing to low-income or formerly homeless seniors. Breaking Ground provides senior-specific programming, including coordinating home care and medical services, and activities to help tenants remain physically and mentally active.

The Case Manager, Permanent Housing, is responsible for providing support services to help individuals remain housed and to address needs such as benefits/entitlements, activities of daily living, substance abuse, and mental health services. The Case Manager conducts home visits, links clients with local services, and coordinates group activities for their caseload. The Case Manager provides case management services to formerly homeless individuals, some with multiple disabilities, to help them transition and adjust to permanent housing.

ESSENTIAL DUTIES:

1. Provide direct services to a caseload of approximately 15 clients, including conducting home visits, assessments, benefits assistance, and other services necessary to support clients in maintaining housing and achieving recovery goals.
2. Conduct initial and ongoing assessments of clients, including biannual and psychosocial assessments, and provide crisis intervention when needed.
3. Conduct psychosocial evaluations.
4. Connect clients to psychiatric services.
5. Connect clients to medical and substance use treatment facilities when applicable.
6. Connect clients to job training programs, recreational activities, community services, food, and nutrition programs.
7. Assist clients in obtaining identification, public benefits, and other income sources.
8. Meet weekly with clients to assess needs, encourage harm reduction, and develop service plans.
9. Assist clients with preparing documents needed for recertification and maintaining housing.
10. Escort clients to appointments as needed.
11. Maintain record-keeping in compliance with agency standards and government regulations.
12. Intervene in crisis situations.
13. Provide assistance with self-administration of medication after training, following agency policies.
14. Perform other related duties as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree or equivalent work experience.
• Two years of experience working with homeless adults and substance abuse issues (preferred).
• Experience with harm reduction and motivational interviewing techniques (strongly preferred).
• Valid driver’s license from NY, NJ, CT, or PA with a good driving record (preferred).
• Excellent computer skills, including proficiency in Microsoft Word and Excel, with the ability to learn new programs.
• Excellent writing and communication skills.