Case Manager - Per Diem

High Point & SEMCOA; New Bedford (MA); On-site; USD 30,000 - 52,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance - Eye Med

Long & short term disability

FSA & DCA

Bereavement leave

Job summary

High Point & Affiliated Organizations seeks a Case Manager in New Bedford, MA to coordinate intake, develop ISP plans, and link residents with services. The role emphasizes compassionate client engagement, adherence to confidentiality and regulatory standards, and collaboration with program staff.

Per diem shift with flexible scheduling supports ongoing treatment transitions. The position requires at least a high school diploma with preferred associate degree and supervised counseling

Qualifications

• Minimum education: High School Diploma or GED; associate degree or higher preferred.
• Supervised counseling experience in substance use treatment or related field preferred.
• Must present courteous and professional demeanor.

Responsibilities

• Maintain safety and security of residents/facility.

Skills

Excellent communication skills

Team player

Computer skills

Ability to organize ideas clearly

Therapeutic boundaries understanding

Regulatory compliance

De-escalation training

CPR certification

Training completion

Multitasking

Education

Associate's degree or higher

Tools

Basic computer software

Job description

Case Manager

Program & Location: Transitional Support Services (TSS), New Bedford
Education & Experience: Minimum of High School Diploma or equivalent, Associate's degree or higher & supervised counseling experience in substance use treatment or closely related field preferred.
Pay Range: Diploma (Clinician 3) $22 - $27 (experience/education dependent)
Bachelors/LADC 2 (Clinician 2) $28 - $32 (experience/education dependent)
Masters (Clinician 1) $34 - 38.50 (experience/education dependent)
Status/Shift: Per Diem

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance - Eye Med
• Long & short term disability
• Discounted auto/home and renters insurance - Rogers & Gray
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

Our Transitional Support Services Programs (TSS) offer services that bridges the gap between detox and step-down services to residential after-care.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout ...

Case Manager Requirements

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and
  clear fashion
• Knowledge of basic computer skills and software programs
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self help programs
• Understand and maintain therapeutic boundaries
• Reinforce rules in a respectful manner
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and
  HIPAA Regulations
• TB/Flu and Covid19 Assessment
• Certification in the HPAO approved de-escalation program
• CPR Certification
• Successful completion of all trainings upon hire and annually as required

Case Manager Duties & Responsibilities

• Maintain safety and security of residents / facility
• Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency
• Understand and follow established referral procedure and schedule intakes
• Facilitate intakes of new residents including setting up new record and completion of intake
  paperwork
• Completion of Initial Individual Service Plan (ISP) with resident
• Referrals for needed services to appropriate agencies/providers including but not limited to: DTA,
  SSA, DCF, Medical/Mental Health agencies, etc.
• Maintain accurate case files, ensures required Authorizations to release/obtain information are
  signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP’s monthly and ensures periodic evaluations are done timely
• Accurately record resident attendance at meetings, appointments, groups, etc.
• Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the
  resident’s Individual Service Plan as indicated, including the establishing of additional
  goals/objective and the steps to achieve these goals/objectives
• Attend monthly case review with Program Manager
• Attend clinical supervision, required staff meetings and trainings
• Ensure timely completion of Admission/Discharge satisfaction surveys by residents
• House driving/transportation
• All other duties as assigned by the Program Manager

Case Manager Qualifications

• High School Diploma or GED and one-year experience in substance use treatment field preferred
• Valid Driver’s License