Case Manager - Part Time

High Point & SEMCOA; New Bedford (MA); On-site; USD 30,000 - 52,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance - Eye Med

Long & short term disability

403b - Retirement

FSA & DCA

PFML

Employee Assistance Program

Bonuses & Referral

Free classes to become a Licensed Coun

Job summary

High Point & Affiliated Organizations is seeking a Part-Time Case Manager for New Bedford, MA, to support Transitional Support Services (TSS). Requires a high school diploma or GED with preferred supervised counseling experience in substance use treatment.

Weekend shifts (Sat/Sun) with 16 hours per week and pay ranges by credential, from $22–$38.50 per hour. Responsibilities include intake facilitation, ISP development, referrals, and maintaining case documentation.

Qualifications

• Must present as courteous and professional at all times.
• Demonstrated flexibility and ability to perform multiple tasks.
• Excellent communication skills, including the ability to organize ideas clearly.
• Knowledge of basic computer skills and software programs.
• Ability to work with others in a cooperative and collaborative manner.
• Understanding of the relationship between substance use and mental health issues and/or self-help programs.
• Understand and maintain therapeutic boundaries.
• Reinforce rules in a respectful manner.
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and HIPAA Regulations.
• TB/Flu and Covid19 Assessment.
• Certification in the HPAO approved de-escalation program.
• CPR Certification.
• Successful completion of all trainings upon hire and annually as required.

Responsibilities

• Maintain safety and security of residents / facility.
• Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency.
• Understand and follow established referral procedure and schedule intakes.
• Facilitate intakes of new residents including setting up new record and completion of intake paperwork.
• Completion of Initial ISP with resident.
• Referrals for needed services to appropriate agencies/providers.
• Maintain accurate case files and documentation; update ISP monthly.
• Record resident attendance at meetings, appointments, groups, etc.
• Meet with residents bi-weekly to review progress and update ISP as needed.
• Attend monthly case review with Program Manager and required trainings.

Skills

Communication skills

Teamwork / collaboration

Multitasking

Therapeutic boundaries

Regulatory compliance

Education

High School Diploma or GED

Tools

Basic computer skills

Job description

Case Manager

Program & Location: Transitional Support Services (TSS), New Bedford
Education & Experience: Minimum of High School Diploma or equivalent, Associate's degree or higher & supervised counseling experience in substance use treatment or closely related field preferred.
Pay Range: Diploma (Clinician 3) $22 - $27/hr (experience/education dependent)
Bachelors/LADC 2 (Clinician 2) $28 - $32/hr (experience/education dependent)
Masters (Clinician 1) $34 - $38.50/hr (experience/education dependent)
Status/Shift: Part Time - Saturday and Sunday - 8am - 4:30pm or 8:30am - 5pm or 9am - 5:30pm
Hours: 16 hrs a week

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance - Eye Med
• Long & short term disability
• Discounted auto/home and renters insurance - Rogers & Gray
• 403b - Retirement
• FSA & DCA
• PFML
• Employee Assistance Program
• Bonuses & Referral
• Eligibility for free classes to become a Licensed Counselor or Recovery Coach
• Education days to use towards CEU's
• Free meals at select programs and when available
• Unmatched Leave Time (FT employees can earn up to 3 weeks in first year)

About Us

Our Transitional Support Services Programs (TSS) offer services that bridges the gap between detox and step-down services to residential after-care.

High Point & Affiliated Organizations is a health and human service agency whose mission is to treat and prevent substance use disorders and mental illness. High Point has programs located throughout **Southeastern** Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.

Case Manager Requirements

• Must present as courteous and professional at all times
• Demonstrated flexibility and ability to perform multiple tasks
• Must have excellent communication skills, including the ability to organize ideas in logical and
  clear fashion
• Knowledge of basic computer skills and software programs
• Must have the ability to work with others in cooperative and collaborative manner
• An understanding of the relationship between substance use and mental health issues and/or self help programs
• Understand and maintain therapeutic boundaries
• Reinforce rules in a respectful manner
• Comply with Federal Regulations, 42 CFR Part 2, Confidentiality of Substance Use Disorder and
  HIPAA Regulations
• TB/Flu and Covid19 Assessment
• Certification in the HPAO approved de-escalation program
• CPR Certification
• Successful completion of all trainings upon hire and annually as required

Case Manager Duties & Responsibilities

• Maintain safety and security of residents / facility
• Ensure timely contact of Program Manager/Authorities in event of a crisis/emergency
• Understand and follow established referral procedure and schedule intakes
• Facilitate intakes of new residents including setting up new record and completion of intake
  paperwork
• Completion of Initial Individual Service Plan (ISP) with resident
• Referrals for needed services to appropriate agencies/providers including but not limited to: DTA,
  SSA, DCF, Medical/Mental Health agencies, etc.
• Maintain accurate case files, ensures required Authorizations to release/obtain information are
  signed by residents, prepares legible case management notes of each session, documents referrals on designated form, updates ISP’s monthly and ensures periodic evaluations are done timely
• Accurately record resident attendance at meetings, appointments, groups, etc.
• Meet with each resident on a bi-weekly basis to review/evaluate progress in treatment/recovery to determine if current needs are being appropriately and satisfactorily met; to revise/update the
  resident’s Individual Service Plan as indicated, including the establishing of additional
  goals/objective and the steps to achieve these goals/objectives
• Attend monthly case review with Program Manager
• Attend clinical supervision, required staff meetings and trainings
• Ensure timely completion of Admission/Discharge satisfaction surveys by residents
• House driving/transportation
• All other duties as assigned by the Program Manager

Case Manager Qualifications

• High School Diploma or GED and one-year experience in substance use treatment field preferred
• Valid Driver’s License