Case Manager / Paralegal - Civil Litigation

Adams & Martin Group; Chicago (IL); On-site; USD 70,000 - 80,000; Full time

Job summary

Adams & Martin Group in Chicago, IL seeks a Case Manager / Paralegal for Civil Litigation. The role involves managing case Files, coordinating hearings, and providing top-tier client service. Arbitration and ADR support are integral to the position.

The ideal candidate has 2–4 years in case management and at least 2–4 years in legal/client service roles. A Bachelor's degree is preferred for this role. On-site work in Chicago is expected.

Qualifications

• Bachelor's degree in Business, Operations, Management, or related field (preferred).
• 2-4 years of working in case management.
• 2-4 years of working in legal and client service role.
• 1-3 years for internal candidates as Case Coordinator or similar.

Responsibilities

• Manage case files, maintain accurate records and ensure documents are up to date.
• Prepare and distribute panelist lists for arbitration filings with internal teams.
• Schedule and coordinate hearings, conference calls, and related activities.
• Provide exceptional client service by responding to inquiries.
• Support panelists with administrative tasks related to ADR practices.
• Monitor timeliness and deadlines to ensure milestones are met.
• Communicate with clients, panelists, and team to resolve issues.
• Learn ADR processes and become proficient in case management systems.
• Build foundational knowledge of ADR practices through training and hands-on experience.
• Perform other duties as assigned within similar scope.

Skills

Case management

Legal experience

Client service

Organizational skills

Education

Bachelor's degree

Job description

Case Manager / Paralegal - Civil Litigation (JN -112026-434528) Chicago, Illinois

Salary: USD70000 - USD80000 per year

Responsibilities

What you will do

• Manages case files, maintains accurate records and ensures that all case-related documents are up to date.
• Prepares and distributes panelist lists in response to arbitration filings or client requests, in partnership with local management, the Arbitration Practice Team, and ADRC, ADRS, and SCM colleagues.
• Schedules and coordinates hearings, conference calls, and other case-related activities to meet client and panelist needs.
• Provides exceptional client service by responding promptly to general inquiries and website information requests.
• Supports their assigned panelists with basic administrative tasks related to their ADR practices; ensures timely follow-up on case-related actions.
• Monitors case timeliness and deadlines; ensures all milestones are met.
• Communicates effectively with clients, panelists, and team members to resolve basic questions or issues that arise during the case lifecycle.
• Engages in learning opportunities to expand knowledge in the company’s processes and tools to become proficient in case management systems and workflows.
• Builds foundational knowledge of ADR practices and procedures through training and hands-on experience.
• Other duties as assigned within similar scope.

Qualifications

• Bachelor's Degree in Business, Operations, Management, or related field. Preferred
• 2-4 years of working in case management.
• 2-4 years of working in legal and client service role.
• 1-3 years For internal candidates, proven ability as a Case Coordinator, or similar position.
• Proficiency in all ADR processes and procedures including mediation, arbitration and court reference matters. Ability to organize, prioritize, and manage multiple responsibilities and tasks in a quick-paced environment. (Required proficiency)