Case Manager - Outpatient North

macombgov; Michigan; On-site; USD 50,000 - 65,000; Full time

Job summary

Macomb County Community Mental Health North is seeking a Case Manager for outpatient services to support individuals, families, and designated others using person-centered and family-centered practices.

The role coordinates care with health providers, develops treatment plans, documents progress, and ensures compliance with MCCMH policies while engaging with multiple service partners and advocating for clients' needs.

Qualifications

• Bachelor's Degree from an accredited college or university in Psychology, Social Work, Special Education, Counseling or other mental health related field
• Must meet QMHP qualifications per MDHHS PIHP/CMHSP Qualifications per Medicaid Services
• 1 year of experience in treating or working with mental illness or fieldwork internships

Responsibilities

• Performs direct clinical services, including telephone screening of referrals, assessments of adults, crisis intervention, treatment plans, case management, group therapy and short-term treatment interventions.
• Performs indirect clinical services, including case documentation following MCCMH policies and procedures
• Participates in case consultation to confirm diagnosis and to make the most suitable, least restrictive clinical recommendations
• Maintains accurate and up-to-date clinical documentation, including assessments, progress notes, treatment plans, and closings
• Ensures administrative paperwork is accurate and up to date, including Staff Activity Logs, statistical reports, attendance, mileage reports, and case lists
• Completes and maintains MCCMH and Department of Mental Health statistical reports

Skills

Case management

Crisis intervention

Documentation

Education

Bachelor's Degree in a mental health field

Job description

CLASSIFICATION TITLE:

Case Manager - Outpatient North

SALARY:

$50,007.10 - $64,680.01

DEPARTMENT:

Community Mental Health

Opening Date:

09/24/2026

Closing Date:

10/08/2026 12:00 a.m.

FLSA STATUS:

Non-exempt - o vertime pursuant to Collective Bargaining Agreement

EMPLOYMENT RELATIONSHIP:

Just cause subject to probationary period

CURRENT HOURS AND STARTING TIME:

Full-time (37.5 hours per week) position. The starting time for this position is currently 8:30 a.m.

LOCATION:

Macomb County Community Mental Health North http://www.mccmh.net/locations/

As part of our total benefit package, Macomb County proudly offers medical, dental, and vision coverage, with no monthly premium to employees for single, two (2) person or family coverage. Health care, dental and vision benefits are effective the first day of employment.

To learn more about Macomb County benefits click here

GENERAL SUMMARY

Under direction, provides direct service to individuals served, family members, and designated others. Utilizes a Person-Centered process and Family Centered Practice Concepts. Coordinates, consults, and provides liaison work with physical health care providers and other agencies. Implements program goals and activities in keeping with program philosophy. Contributes expertise from professional discipline to team planning and treatment processes.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Performs direct clinical services, including, telephone screening of referrals, assessments of adults, crisis intervention, treatment plans, case management, group therapy and short-term treatment interventions.
• Performs indirect clinical services, including, case documentation following Macomb County Community Mental Health (MCCMH) policies and procedures
• Participates in case consultation to confirm diagnosis and to make the most suitable, least restrictive clinical recommendations, and assists the individual and/or family in obtaining appropriate programs and resources.
• Maintains accurate and up-to-date clinical documentation, including assessments, progress notes, treatment plans, and closings.
• Ensures administrative paperwork is accurate and up to date, including, Staff Activity Logs, statistical reports, attendance, mileage reports, and case lists.
• Completes and maintains MCCMH and Department of Mental Health statistical reports.
• Participates in agency and system staff meetings, and jail diversion and/or court meetings.
• Maintains appropriate contact with hospitals, agencies, and other service providers to coordinate the care and referrals of individuals served, and acts as liaison for the individual's needs.
• Requests appropriate authorizations for services provided; ensures service authorizations are current, monitors utilization of services, and requests re-authorization or continuations.
• Serves on MCCMH or community-based committees.
• Measures the effectiveness of interventions to determine outcomes and identify the needs of the person served.
• Operates an automobile while performing assigned job duties.
• Performs related duties as assigned.

QUALIFICATIONS

Required Education and Experience:

Bachelor's Degree from an accredited college or university in Psychology, Social Work, Special Education, Counseling or other mental health related field

Must meet qualifications as specified in the Michigan Department of Health and Human Services (MDHHS) Prepaid Inpatient Health Plan (PIHP)/Community Mental Health Services Programs (CMHSP) Qualifications per Medicaid Services as a Qualified Mental Health Professional (QMHP);

1. Individual with specialized training (including fieldwork and/or internships associated with the academic curriculum where the student works directly with persons receiving mental health services as part of that experience) or one (1) year of experience in treating or working with a person who has mental illness; and is a psychologist, physician, educator (with a degree in education from an accredited program), social worker, physical therapist, occupational therapist, speech-language pathologist, audiologist, registered nurse, therapeutic recreation specialist, licensed or limited licensed professional counselor licensed/limited-licensed professional counselor, licensed or limited licensed marriage and family therapist, or a licensed physician's assistant; or

2. A human services professional with at least a bachelor's degree in a human services field

Preferred Education and Experience:

Master's Degree from an accredited college or university in Psychology, Social Work, Special Education, Counseling or other mental health related field

A minimum of one (1) year experience working in a behavioral health setting

Required Licenses or Certifications:

Possession of required state licensure appropriate to position and ability to meet privileging and credentialing guidelines

Possession of a valid Michigan driver's license and operable, insured automobile for authorized travel