Case Manager - Nassau Community Service

Paycom; Town of Hempstead (NY); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid schedule

401(k) plan

Public Service Loan Forgiveness

Job summary

EAC Network is hiring a full-time Case Manager for the Community Services Program in Hempstead, NY. You will conduct client intake, refer clients to suitable volunteer worksites, and monitor progress while maintaining confidential records.

The role requires strong communication, organizational and interpersonal skills, a NY driver’s license, and proficiency with MS Office. Bilingual English/Spanish is a plus; hybrid/onsite options are available.

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• Proficient in MS Office, calendars, email, and database software.
• Excellent communication and interpersonal skills; valid NY driver's license.
• Bi-lingual English/Spanish a plus.

Responsibilities

• Conduct client intake interviews and collect client fees.
• Match clients to appropriate worksite placements and conduct client follow-up.
• Identify and link clients with supportive services.
• Maintain accurate client records and have available for inspection by Supervision at any time.
• Log information in the program database per established timeframe.
• Monitor clients while they are performing their community service assignment and report any problems, issues or concerns regarding the clients progress.
• Submit client completion forms and other required for submission to the community justice referral source.
• Assist in maintaining information systems and tracking of referrals.
• Provide required client information to ensure prompt entries into database.

Skills

Communication skills

Organizational skills

Interpersonal skills

Bilingual English/Spanish

Education

High School Diploma

College degree preferred

Tools

MS Office

Spreadsheets

Database software

Job description

Join Our Team as a Case Manger!Are you passionate about supporting justice involved population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager to join the Community Services Program.Wage: $20/ hourSchedule: 9AM-5PM, Monday- FridayLocation: 175 Fulton Ave 4th Floor in Hempstead, NY, 11550What drives the core purpose of this job:The Case Manager is responsible for working directly with offenders involved with the Community Service Program. The Case Manager conducts screenings/intake interviews, refers clients to appropriate volunteer worksites, and monitors these individuals to complete.What are the key responsibilities:Conduct client intake interviews and collect client fees.Match clients to appropriate worksite placements and conduct client follow-up.Identify and link clients with supportive services.Maintain accurate client records and have available for inspection by Supervision at any time.Log information in the program database per established timeframe.Monitor clients while they are performing their community service assignment and report any problems, issues or concerns regarding the clients progress.Submit client completion forms and other required for submission to the community justice referral source.Assist in maintaining information systems and tracking of referrals.Provide required client information to ensure prompt entries into database.What key knowledge, skills, and abilities are required to excel in this role:High School Diploma or educational equivalent required, college degree preferred.Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, and email and/or database software necessary to perform work assignments.Excellent communication, organizational and interpersonal skills.Must possess a valid NY State Drivers License and have access to an automobile.Bi-lingual capability (English/Spanish) a plus.What We Offer:At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance. Our commitment to wellness has allowed us to earn the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.