Case Manager Supervisor - Suffolk Community Guardianship

EAC Network; Town of Islip (NY); On-site; USD 60,000 - 73,000; Full time

Benefits offered by this job

PTO policy

Summer Fridays

401(k) employer contribution

Public Service Loan Forgiveness

Job summary

EAC Network in Central Islip, NY seeks a Case Manager Supervisor for the Community Guardianship Program. The role advances supervision, training, and resource coordination to support guardianship clients and ensure high-quality service delivery.

Responsibilities include overseeing case work, coordinating reports, and collaborating with staff and counsel. A bachelor's degree and driver's license are required, with a strong emphasis on client advocacy and community outreach.

Qualifications

• Bachelor’s Degree in social or behavioral sciences required.
• Minimum two years of relevant work experience preferred.
• Excellent interpersonal and written communication skills.
• Ability to motivate clients.
• Must have access to automobile and NY State driver's license.

Responsibilities

• Supervise and train Case Managers, interns, and volunteers of the Community Guardianship Program.
• Support staff in determining best treatment, placement, and ongoing care for clients.
• Identify resources through community outreach and liaison with providers.
• Oversee fact-finding and develop service plans for Guardianship clients.
• Coordinate timely submission of program reports and court updates.
• Collaborate with Bookkeeping and In-house Counsel on cases.
• Facilitate weekly case conferences to update staff and support decisions.
• Maintain caseload and perform home visits, advocacy, and transportation as needed.
• Assist with government/private benefits applications and related duties.
• Collaborate with Program Director on file review and policy implementation.

Skills

Interpersonal communication

Written communication

Motivating clients

Education

Bachelor's degree in social or behavioral sciences

Tools

Microsoft Office

Calendar program

Email

Database software

Job description

Join Our Team as Case Manager Supervisor!Are you passionate about supporting the Senior Population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 79,000 people through 120 impactful programs across Long Island and NYC, is looking for a dedicated full time Case Manager Supervisor to join the Community Guardianship Program.Salary: $66,300/annuallySchedule: 9AM-5PM, Monday- FridayLocation: 320 Carleton Ave. in Central Islip NYWhat drives the core purpose of this job:The Case Manager Supervisor is responsible for the supervision and training of Case Managers, interns and volunteers of the Community Guardianship Program.What are the key Responsibilities:Assist in the training and supervision of Case Manager, interns, and volunteers.Support program staff to determine best course of treatment, placement, and ongoing care of clients.Identify and bring resources to the program through community outreach and liaison with providers.Oversee the fact-finding process and aid staff to develop a service plan for Guardianship clients.Coordinates timely submission of all program reports, Initial Report, Annual Reports and court updates for clients.Collaborate with program Bookkeep and In-house Counsel on cases.Facilitate case conference on a weekly basis to ensure all program staff is updated on new client issues, resources, court dates, reports etc. and to facilitate decision making.Maintain a caseload and perform all Case Manager responsibilities such as; home visits, telephone reassurance, advocacy for clients, transport/escort clients in own vehicle if necessary to and from appointments when needed to obtain emergency resources or to complete applications, apply for government/private benefits with Medicaid, Social Security, VA, pension companies, and retirement institutions, perform property management duties, marshal assists and make pre-funeral arrangements for individuals.Collaborate with the Program Director in oversight of case file review and implementation of program policies and procedures.Perform all other relevant duties as assigned by Supervision and EAC NETWORK AdministrationWhat key knowledge, skills, and abilities are required to excel in this role:Bachelor’s Degree in social or behavioral sciences required.Must be proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, Calendar program, and e-mail and/or database software skills necessary to perform job responsibilities.Minimum of two years of relevant work experience preferred.Excellent interpersonal and communication skills, both oral and written.Ability to motivate clients.Be available for emergencies that may occur after normal business hours.Must have access to automobile and possess valid NY State Driver’s License.What We Offer:At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.