Case Manager - Medical Social Associate (4260)

SIU Medicine; Springfield (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

SIU Medicine in Springfield, IL seeks a dedicated professional to provide trauma-informed case management and direct services to survivors of violent crime. The role collaborates with SRC staff, medical providers, primary care teams and community partners to improve outcomes and ensure wrap-around services for vulnerable populations.

The position involves outreach, client advocacy, and coordination of comprehensive service plans, with a focus on making healthcare accessible for individuals who

Qualifications

• Bachelor's or Master's degree in social/behavioral science or related health field.
• 1 year of progressively responsible full-time experience in social services/medical settings.

Responsibilities

• Conduct outreach and assertive case management for trauma survivors to access services.
• Coordinate service plans with agencies, clinicians, and local health partners.
• Assist clients in setting and achieving personal goals and navigating resources.
• Maintain and document case records and prepare reports as required.
• Advocate for clients’ rights and serve as liaison between patients and providers.

Education

Bachelor's degree with a major in the social or behavioral science or related health specialty

Master's degree in social or behavioral science or related health specialty

Job description

We recommend using the following browsers to complete the application:

Desktop: Google Chrome, Edge with Chromium

Mobile: Google Chrome, Safari

Description

This position provides direct services to individuals. This program is funded to provide trauma informed care for patients/clients who do not often fit well within the standard medical model. This position will work closely with Survivor Recovery Center (SRC) staff, medical providers, primary care teams, and other agencies to improve patient outcomes and care. This position will conduct outreach and assertive case management to survivors of violent crime who are typically unable to access traditional services. This position will work closely with primarycare providers, Local Health Departments, and Community Based Organizations to provide wrap-aroundservices and create a foundation of trust for continued care of socially vulnerable populations.

Examples of Duties

Support – Direct Patient Interaction 100%

• Determines client eligibility for services.
• Interviews clients and/or families regarding needs related to social determinants of health, which may include home visits and coordinates the specific social and/or medical services recommended.
• Assists patients in setting and achieving personal goals in person, by phone or in group setting.
• Through skill building interventions and other supportive interventions, assist patients in effectively utilizing a wide spectrum of resources, managing symptoms of their illness, and developing daily living skills to gain greater independence, employment and other meaningful activities.
• Initiates or recommends referral services to other agencies in meeting patient needs.
• Develops and coordinates service plans which may include collaboration among agencies to recruit and organize a network of integrated services.
• Maintains current case records and prepares reports as required.
• Collects and maintains current information about available community resources.
• Arranges and participates in interdisciplinary case conferences as needed.
• Explains university/agency services and programs to the community, and/or delivers educational presentations and materials to community organizations.
• Communicates unmet client needs to responsible parties for appropriate action.
• Participates in interagency collaboration initiatives.
• Acts as liaison between patients and providers to facilitate communication.
• Advocates for clients’ rights.
• Performs other related duties as assigned.

Qualifications

• One of the following:
• a) Bachelor's degree with a major in the social or behavioral science or related health specialty from an accredited college or university; OR
• b) Master's degree in social or behavioral science or related health specialty area from an accredited college or university; AND
• One (1) year (12 months) of progressively more responsible full-time experience in the practice of social services/agencies or medical/clinical setting maintaining acceptable standards of social work practices.

Supplemental Information

If you require assistance, please contact the Office of Human Resources at [e-mail] or call 217-545-0223 Monday through Friday, 8:00am-4:30pm.

The mission of Southern Illinois University School of Medicine is to optimize the health of the people of central and southern Illinois through education, patient care, research and service to the community.

The SIU School of Medicine Annual Security Report is available online at https://www.siumed.edu/police-security . This report contains policy statements and crime statistics for Southern Illinois University School of Medicine in Springfield, IL. This report is published in compliance with Federal Law titled the "Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act."

Southern Illinois University School of Medicine is an affirmative Action/Equal Opportunity employer who provides equal employment and educational opportunities for all qualified persons without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, protected veteran status or marital status in accordance with local, state and federal law.

Pre-employment background screenings required.