Case Manager – Medicaid waiver

Mostly Medicaid

Birmingham, Northern (AL, KY)

Hybrid

USD 40,000 - 50,000

Full time

14 days+
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Benefits offered by this job

Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Job summary

Mostly Medicaid seeks a Case Manager to assist clients in accessing Medicaid waiver and other State Plan services, coordinating with direct service providers, and supporting individuals to function at the highest possible level.

The role reports to the Medicaid waiver Program Supervisor and involves field activities, data collection, and maintaining confidential client files while ensuring compliance with program requirements.

Qualifications

  • Bachelor’s degree in human services related field; preferred social work.
  • Master’s degree in Social Work; LCSW preferred.
  • Experience in human services field is advantageous.

Responsibilities

  • Manages a caseload of 35-40 clients monthly.
  • Coordinates waiver and non-waiver services and plans of care.
  • Conducts intake and screening of clients.
  • Authorizes initial waiver services and determines continued eligibility.
  • Maintains confidential records and daily logs.
  • Communicates with clients, caregivers, service providers, and physicians regularly.

Skills

Communication
Time management
Interpersonal skills
Project management
Microsoft Office

Education

Bachelor’s Degree in human services
Master’s Degree in Social Work
LCSW preferred

Tools

Microsoft Word
PowerPoint
Excel

Job description

SOC Code: 21-1093
Department: Medicaid waiver
Reports to: Medicaid waiver Program Supervisor
Analysis Completed: July 2016

Description

The Medicaid waiver Case Manager assists individuals in gaining access to appropriate, needed, and desired waiver and other State Plan services, as well as needed medical, social, educational, and other appropriate services. The position serves to provide necessary coordination with direct service providers (DSP) of non-medical, non-waiver services when the services provided by these entities are needed to enable the client to function at the highest attainable level or to benefit from programs for which clients might be eligible. The Case Manager reports to the Medicaid waiver Supervisor.

Tasks & Responsibilities
General Duties
  • Prepares personal work plan to meet departmental objectives and expectations; schedules office and field activities to include data collection, research, and meetings.
  • Assists Program Supervisor as needed.
  • Communicates with client, caregivers, service providers, and physicians on a regular basis.
  • Completes and submits required paperwork in a timely manner. Must meet deadlines.
  • Responsible for maintaining orderly, confidential files.
  • Conducts verification of monthly service billing and eligibility.
  • Attends and participates in monthly staff meetings.
  • Communicates with Assistant Supervisor and Program Supervisor on a regular basis to ensure caseload work is being met.
  • Prepares and submits daily activity log.
Case Management Duties
  • Maintains a caseload of 35-40 clients each month.
  • Executes ongoing monitoring of the provision of waiver and non-waiver services including the individual’s Plan of Care.
  • Conducts intake and screening of clients.
  • Authorizes initial waiver services and determines continued eligibility.
  • Determines level of care.
  • Determines choice of institution or community care.
  • Develops plan of care based on individual needs.
  • Coordinates, monitors, changes, re-determines, level of services.
  • Authorizes termination of services or case transfer/termination.
  • Makes monthly visit to client to ensure level of care is being upheld. Responsible for other required home visits when needed.
  • Responsible for in depth record keeping including documenting monthly visits and keeping daily logs.
  • Maintains regular contact with clients and advocates for their rights within scope of services.
  • Facilitates crisis intervention.
  • Provides guidance and support for clients, client’s families, and staff.
  • Ability to communicate in a collaborative, effective manner with others and to maintain good working relationships.
  • Ability to comprehend basic medical terminology.
  • Possess knowledge of Medicaid waiver programs and service providers.
  • Flexibility. Workload may include working before or after normal business hours.
  • Communication Proficiency. Both written and oral.
  • Personal Effectiveness/Credibility.
  • Strong interpersonal skills.
  • Project Management.
  • Critical thinking and deductive reasoning skills.
  • Ability to maintain high degree of confidentiality.
  • Microcomputer skills to preform word processing and spreadsheet analysis, use databases and software, use e-mail, and access the internet.
  • Experience with Microsoft Office programs (Word, PowerPoint, and Excel).
  • Ability to interpret and communicate complex rules and regulations.
  • Ability to work towards objectives with little supervision.
  • Strong time management skills. Ability to meet deadlines.
Experience

Bachelor’s Degree from an accredited college or university in human services related field (preferably in social work). At least 2 years of professional experience in the human services field preferred. Knowledge of Medicaid programs and experience working with elderly and disabled people preferred.
-OR-
Master’s Degree in Social Work.
Licensed Clinical Social Worker (LCSW) preferred.

Managerial/ Supervisory Requirements

None.

Physical Requirements

May spend long hours sitting and using office equipment and computers. Some lifting of supplies and materials. Work in the field is required. Ability to operate vehicle.
Must pass background and sex offender check.

*The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. RPCGB leadership reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

Job Type

Full-time

Pay

$40,000.00 – $50,000.00 per year

Benefits
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Schedule
  • Day shift
  • Monday to Friday
Ability to commute/relocate
  • Birmingham, AL 35203: Reliably commute or planning to relocate before starting work (Required)
Education
  • Bachelor’s (Required)
Work Location

Hybrid remote in Birmingham, AL 35203

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