Case Manager - Matrix After Care (Contract)

Community Rehabilitation Center; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

A community-focused rehabilitation center in Jacksonville, Florida seeks a dedicated Case Manager. This role involves providing aftercare services to support clients in their transition after release. Responsibilities include assisting with educational and vocational enrollment, maintaining regular contact with clients, and coordinating with various providers. Candidates should have a Bachelor's degree in behavioral health or human services, strong communication skills, and experience in social services. Join us to make a meaningful difference in the community.

Qualifications

• 2+ years of relevant experience in social services.
• Valid Florida driver’s license and clean driving record required.
• Experience with addictions or criminal justice preferred.
• Valid Florida driver's license with clean driving record.

Responsibilities

• Provide case management and aftercare services to clients.
• Assist in educational and vocational program enrollment.
• Document all services accurately in clinical records.
• Support post-discharge planning addressing housing, medical, psychiatric, and employment needs.
• Document all services timely and accurately in clinical records, complying with regulations and CRC policies.
• Coordinate post-treatment services with other providers and family support as needed.
• Lead weekly Aftercare Support Group meetings.

Skills

Strong communication skills

Proficient with computer systems and EMR

Ability to manage confidential information

Education

Bachelor’s Degree in behavioral health or human services

Tools

Electronic Medical Records (EMR)

Job description

About CRC

For over 30 years, Community Rehabilitation Center (CRC) has proudly served Jacksonville by providing culturally competent mental health and wellness services focused on minority populations. Our comprehensive care addresses substance abuse, HIV care, and primary healthcare to improve quality of life through compassion and dedication.

About the Matrix Program

Matrix House is a secure, in-jail treatment program for clients serving jail sentences with substance abuse or dependency issues. It offers four months of intensive treatment followed by 12 months of Aftercare, including counseling, education, support groups, and referrals to community resources.

Job Summary

The Case Manager will provide aftercare services to program participants by assisting with educational/vocational enrollment, post-discharge planning, and job placement, ensuring ongoing support after release.

Key Responsibilities

• Provide case management and aftercare services with weekly contact for each client on the caseload.
• Assist clients in enrolling in educational and vocational programs.
• Conduct client visits in various settings, including home and work environments.
• Support post-discharge planning addressing housing, personal care, medical, psychiatric, and employment needs.
• Document all services timely and accurately in clinical records, complying with DCFS regulations and CRC policies.
• Coordinate post-treatment services with other providers and family support as needed.
• Develop and monitor individualized Client Continuing Plans.
• Lead weekly Aftercare Support Group meetings.
• Deliver training on addiction relapse triggers and prevention techniques.
• Provide transportation for clients as necessary.
• Establish and maintain community resource relationships.
• Ensure smooth transition from Corrections Therapeutic Community to community reentry.
• Maintain confidentiality and adhere to organizational core values.
• Participate in weekly staff meetings, internal trainings, and Quality Improvement programs.
• Other duties as assigned.

Qualifications

• Bachelor’s Degree in behavioral health or human services.
• Minimum 2 years relevant experience.
• Preferred: Certification in addictions or criminal justice professional fields.
• Valid Florida driver’s license and clean driving record required.
• Experience in social services preferred.
• Eligible for Level 2 DCF Background Screening.
• Strong communication skills, both verbal and written.
• Proficient with computer systems and Electronic Medical Records (EMR).
• Ability to manage confidential information and work effectively with diverse populations.

Join CRC and make a meaningful difference in our community through dedicated support and rehabilitation services.