Case Manager (Intensive Case Management)

Highland Rivers Health; Cartersville (GA); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Flexible Benefits

Retirement Plan with employer matching

Paid Time Off

Paid holidays

Public Student Loan Forgiveness

Job summary

Highland Rivers Health in Cartersville, Georgia, is seeking a Case Manager for the Behavioral Health Intensive Case Management (ICM) Team. This community-based role involves developing Individual Recovery Plans and providing necessary support and services to adults with severe mental illnesses.

The ideal candidate will assist individuals in achieving recovery through service coordination, intervention development, and advocacy while ensuring compliance with policies. Benefits include health insurance, flexible benefits, and a retirement plan.

Qualifications

• Experience in behavioral health or case management preferred.
• Knowledge of local community resources and agencies.
• Ability to maintain confidentiality and follow HIPPA guidelines.

Responsibilities

• Provide transportation for individuals and visit their homes.
• Assist individuals in developing supportive social networks.
• Manage a caseload, ensuring all services are authorized and documented.

Skills

Crisis intervention

Case management

Individual Recovery Plan (IRP) development

Advocacy

Transportation provision

Job description

The Highland Rivers Behavioral Health Intensive Case Management (ICM) Team is a medium intensity Community‑Based program for adults with severe and persistent mental illnesses such as Bipolar Disorders, Schizoaffective Disorders, and other sub‑categories of thought disorders. The Case Manager works with the individual and other supports and service providers to develop an Individual Recovery Plan (IRP) that includes the medical, behavioral, social, educational, vocational, housing, financial and other needs of the eligible individual. Services help individuals develop strategies and support to avoid out‑of‑home placement and reduce the need for more intensive services, and coordinate access to other needed community services and resources.

Duties and Responsibilities

• Community based position.
• Provide transportation for the individuals.
• Must visit individual's homes.
• Assist individuals with service needs, developing strategies and supportive, social support networks and coordinating rehabilitation services as specified in the individual's Individual Recovery Plan (IRP).
• Partner with the individual and CORE services provider in the development of the IRP.
• Provide individual interventions to include identifying service needs; developing strategies and supportive interventions to avoid out of home placement or the need for more intensive services; assisting individuals to increase social support networks to ameliorate life stresses resulting from the individual's condition; and coordinating rehabilitation services as specified in the individual's IRP. Partner with the individual and CORE service provider in the development of the individual recovery plan.
• Link and serve as advocate with other agencies to garner needed resources for individuals.
• Provides assistance and support in crisis situations.
• Provides assessment, monitoring, and assistance to individuals.
• Provides direct service to individuals; completes all necessary paperwork according to policy; ensures individual meet eligibility criteria or refers to appropriate provider in the community.
• Manages a caseload by ensuring all services are authorized, chart paperwork is complete and current, and individual charts are closed according to policy.
• Sees a caseload at the frequency defined in the service plan; documents attempts to contact individuals and ISP reviews; completes monthly caseload reports; track appointments and case management.
• Meet weekly contact and productivity standards.
• Attend treatment team meetings as directed by Program Supervisor.
• Assist with service-related compliance.
• Maintain confidentiality for all indirect/direct service in accordance with agency policies and HIPPA policies.
• Other responsibilities and tasks as may be assigned.

Benefits

• Health Insurance through the State Health Benefit Plan of GA
• Flexible Benefits such as dental, vision, life, critical illness, etc.
• Retirement Plan with employer matching
• 4 weeks of Paid Time Off with increase of accruals based on years of service
• 10 paid holidays
• 1 personal day
• Qualifying employer for Public Student Loan Forgiveness
• NHSC loan forgiveness in qualifying counties.
• Clinical supervision for candidates on a licensure track.