Case Manager (Immigration Firm)

Attorney Assistant LLC; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

PTO

Bonuses where applicable

Referral incentives

Job summary

Attorney Assistant LLC is seeking a bilingual English-Spanish Case Manager to support a U.S.-based immigration law firm with case management, filings, client communication, and deadline tracking.

You will handle immigration matters from intake to filing and post-filing follow-up, assisting attorneys with EOIR and removal defense, and reviewing government notices.

Qualifications

• Bilingual in English and Spanish with strong written and verbal skills.
• Experience supporting U.S. immigration matters or immigration case management work.
• Experience preparing and reviewing immigration forms, applications and supporting docs.
• Familiarity with USCIS processes and immigration case workflows.
• Strong organization, follow-up and deadline-tracking abilities.

Responsibilities

• Manage immigration cases from intake or assignment through filing and post-filing follow-up.
• Prepare and review immigration forms, applications, petitions, declarations, and filing packages.
• Support USCIS matters including family-based petitions, adjustment of status, asylum, waivers, and HRAs.
• Assist attorneys with EOIR and removal defense matters, including hearings and filings.
• Review Notices to Appear, RFEs, NOIDs, biometrics, and other government notices.
• Calendar and monitor USCIS, EOIR, attorney, and internal deadlines.
• Prepare EOIR documentation, appearances and supporting filings.

Skills

Bilingual English/Spanish

Immigration case management

Forms and filings preparation

USCIS process knowledge

Deadline tracking

Client communication

Attention to detail

Tools

Case-management software

Electronic filing systems

Job description

At Attorney Assistant, we help law firms manage the work that keeps cases moving and clients supported, including intake, follow-up, admin, legal support, and operations.

Through Staffline and Frontline, formerly known as Intake360, we provide dedicated staffing and 24/7 live intake support for U.S.-based law firms. Our team helps firms respond faster, stay organized, and build reliable support systems around their daily work.

We’re growing our remote team and looking for reliable, skilled professionals who want to build long-term careers supporting law firms.

Overview

We are looking for a bilingual English-Spanish Case Manager to support a U.S.-based immigration law firm with case management, immigration filings, client communication, deadline tracking, and attorney support.

This role will manage immigration matters from intake or assignment through filing and post-filing follow-up. The Case Manager will work across USCIS matters and assist attorneys with EOIR and removal defense cases.

Key Responsibilities

• Manage immigration cases from intake or assignment through filing and post-filing follow-up.
• Prepare and review immigration forms, applications, petitions, declarations, supporting documentation, and filing packages.
• Support USCIS matters, including family-based petitions, adjustment of status, naturalization, asylum, employment authorization, waivers, VAWA matters, consular processing, and other humanitarian or family-based immigration benefits.
• Assist attorneys with EOIR and removal defense matters, including asylum, cancellation of removal, motions, court filings, pleadings, supporting evidence, and preparation for individual and master calendar hearings.
• Review Notices to Appear, hearing notices, USCIS notices, RFEs, NOIDs, biometrics notices, interview notices, and other government correspondence.
• Calendar and monitor USCIS, EOIR, attorney, and internal deadlines.
• Prepare and file appropriate EOIR documentation, including appearances and supporting filings.
• Regularly review case status, processing times, court information, and pending deadlines.
• Communicate proactively with clients regarding case progress, missing documents, upcoming appointments, deadlines, and next steps.
• Identify potential legal or procedural issues and promptly elevate them to the supervising attorney.
• Conduct appropriate follow-up after filings and ensure cases continue moving forward.
• Assist attorneys with hearing, interview, and trial preparation as needed.
• Maintain organized electronic files and follow the firm’s quality‑control procedures.
• Protect client confidentiality and exercise sound professional judgment at all times.

Required Skills and Experience

• Bilingual in English and Spanish, with strong written and verbal communication skills in both languages.
• Prior experience supporting U.S. immigration matters or performing immigration case management work.
• Experience preparing and reviewing immigration forms, applications, petitions, and supporting documentation.
• Familiarity with USCIS processes and immigration case workflows.
• Strong case management, organization, follow‑up, and deadline‑tracking skills.
• Strong attention to detail and ability to manage multiple active matters and competing deadlines.
• Ability to communicate professionally with clients regarding case status, documentation, deadlines, and next steps.
• Ability to identify matters requiring attorney review and elevate them appropriately.
• Prior professional experience working with U.S. immigration law case‑management software and electronic filing systems is strongly preferred.

Schedule and Benefits

• Monday to Friday, 9:00 AM to 5:00 PM Eastern Time
• Must have a reliable device, stable internet connection, and quiet remote work setup.
• PTO, referral incentives, and bonuses where applicable

How It Works

This posting is for a current client hiring need. Candidates who meet the role requirements will be reviewed based on their experience, communication skills, availability, and alignment with the client’s needs.

Applicants may also be considered for similar opportunities with Attorney Assistant based on their qualifications, experience, availability, and client requirements.