Case Manager II - Women & Children's Longterm Program

Light Of Life Rescue Mission; Pittsburgh (Allegheny County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plan with match

Job summary

Light Of Life Rescue Mission in Pittsburgh is seeking a dedicated full-time Case Manager (Level 2) to support clients in the Women & Children’s Longterm Program. This role involves developing treatment plans and providing case management in a compassionate environment.

The ideal candidate will have a Bachelor’s degree in a related field, along with 5 years of relevant experience. A comprehensive benefits package, including medical and retirement options, will be provided to the right candidate.

Join our mission to empower individuals and families towards recovery and healing.

Qualifications

• 5 years of experience in substance recovery or mental health setting.
• Excellent customer service experience.
• Valid driver's license and clean driving record.

Responsibilities

• Provide case management and advocacy for clients.
• Develop individualized treatment plans for clients.
• Maintain detailed, confidential client records.
• Provide immediate support during emergencies.
• Transport clients to and from appointments.

Skills

Client advocacy

Building relationships

Problem-solving

Crisis intervention

Network collaboration

Education

Bachelor's degree in social work, counseling, psychology, or related field

Master's degree preferred

Tools

Microsoft Office

HMIS experience

Job description

Since 1952, Light of Life Rescue Mission has been a safe refuge for homeless and hurting people in the Pittsburgh area.

We currently seek a full-time Case Manager (Level 2) for the Women & Children's Longterm Program. This person will walk closely alongside clients in guiding them through a four-phase recovery program that combines clinical and spiritual elements. Successful people in this role tend to be persuasive problem-solvers who are skilled in building relationships and inspiring others.

Responsibilities

1. Provide case management and advocacy for clients, working as a liaison to coordinate wraparound services, while making referrals for housing, healthcare, and other resources for families.
2. Develop individualized treatment plans addressing substance use and co-occurring disorders and teach families about addiction, recovery, trauma, and effective support strategies. Act as a liaison between medical and social services providers as needed.
3. Maintain detailed, confidential client records and case notes. Track clients' care plan progress through one-on-one discussions and using the online client management system, MissionTracker.
4. Provide immediate support during emergencies and connect clients to appropriate crisis services.
5. Network with related service providers to access appropriate services for clients.
6. Serve as a treatment team member, providing input and support in Care Team decisions.
7. Make decisions about proposed activities in accordance with Light of Life principles and the best practices for recovery.
8. Transport clients in the Mission's vehicles to and from appointments as needed.
9. Work in tandem with the children's case manager and volunteers.

Due to the interface with the clients, all jobs at Light of Life require employees to:

• Walk alongside clients as a disciple of Christ, sharing the Gospel through actions and words.
• Establish mutual trust and create a safe, authentic environment.
• Serve clients and co-workers in a loving manner and practice a self-evaluative lifestyle.
• Resolve all issues in ways that promote the Mission's core values while following the processes described in the staff handbook.
• Help the clients make choices that are justifiably in their eternal best interest.
• Practice Christ-like stewardship of all resources.
• Model personal responsibility, accountability, timely reporting, and a self-evaluative lifestyle.

Education/Experience

• Bachelor's degree required in social work, counseling, psychology, human services, or another related field. A Master's degree is preferred.
• 5-years of experience working with individuals in a substance recovery or mental health setting.
• Excellent customer service experience.
• Valid driver's license and clean driving record.
• HMIS experience and knowledge preferred.
• Proficient in Microsoft Office.

Light of Life Ministries Inc offers a comprehensive benefits package including:

Medical, Dental, Vision and other valuable benefits, which begin the first of the month following employment. Light of Life also offers a retirement plan with match program after 6 months of employment.

All applicants are strongly encouraged to submit a cover letter with their resume.

Light of Life is committed to maintaining a drug-free community. Due to the nature of our ministry serving some who struggle with issues of addiction or drug abuse, our staff may not use or consume controlled substances like marijuana, even when prescribed by a physician.