Case Manager II

Wheeler Mission; Indianapolis (IN); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading non-profit organization is seeking a Case Manager II to enhance the well-being of homeless individuals through case management. Responsibilities include resource identification, mentoring, and coordinating services. Candidates should have a strong background in social services and a commitment to sharing the Gospel as part of their mission. This full-time position aims to facilitate personal growth and community support for clients.

Qualifications

• Minimum 2 years in social service/ministry, including counseling, mentoring, discipling.
• At least 1 year with individuals facing substance abuse, mental health issues, or homelessness.
• Knowledge of community resources and case management best practices.

Responsibilities

• Conduct assessments and develop care plans for guests.
• Manage program elements and ensure compliance.
• Collaborate with staff and external agencies for service coordination.

Skills

Adaptability

Organizational Agility

Listening

Guest Focus

Collaboration

Patience

Interpersonal Skills

Prioritization

Conflict Resolution

Compassion

Networking

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Database Use

Basic Payroll Software

Job description

Be among the first 25 applicants four days ago.

Description

Qualifications for employment are required upon hire and must be maintained throughout employment. Employees are encouraged and expected to share the Gospel as opportunities arise.

Job Title: Case Manager II

Position Description

Wheeler Mission Ministries is a privately funded 501(c)(3) non-profit, evangelical Christian organization dedicated to sharing the Gospel and assisting the homeless and impoverished. All employees are expected to have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, Statement of Faith, and Core Values. Employees are encouraged to share the Gospel when opportunities arise.

Details:

• Exempt/Non-Exempt: Non-Exempt
• Reports to: Program Manager
• Full or Part-time: Full-Time
• Completion Date: February 2024
• Team: Shelter For Men

Position Summary:

Responsible for providing a continuum of care through case management, including assessment, resource identification, and goal setting. Includes mentoring, discipleship, counseling, and group management.

Key Duties and Responsibilities:

• Case Management for Guests: Conduct assessments, develop care plans, monitor progress, advise on success strategies, and facilitate resource referrals.
• Program Oversight: Manage program elements, monitor guest progress, ensure compliance, facilitate groups, and help guests find a Foundation in Christ.
• Coordination of Services: Collaborate with staff and external agencies, advocate for guests, and coordinate services.
• Administrative Tasks: Maintain guest records, ensure confidentiality, participate in case conferences, and practice self-care with prayer and study.

Additional responsibilities include leading program elements, resource development, attending court hearings, gathering program data, and mentoring junior staff.

Reporting Relationships: May supervise program assistants, interns, and volunteers.

Required Competencies: Adaptability, organizational agility, listening, guest focus, collaboration, patience, interpersonal skills, prioritization, conflict resolution, compassion, networking.

Qualifications:

• Minimum 2 years in social service/ministry, including counseling, mentoring, discipling.
• At least 1 year working with individuals facing substance abuse, mental health issues, trauma, domestic violence, or homelessness.
• Bachelor’s degree preferred for Level II.

Knowledge and Skills: Knowledge of community resources, case management best practices, trauma-informed care, mental health support, proficiency in Microsoft Office, database use, and basic payroll software.

Mission Alignment: Belief in the inerrancy of the Bible, alignment with Wheeler Mission values, adherence to policies.

Physical Requirements: Ability to walk, operate office equipment, stand for long periods, lift up to 20 pounds, and drive.

Other Requirements: Full-time hours, valid driver’s license, background check, drug testing, adherence to policies.

Note: Job descriptions may change; this is not a contract. Employment is at-will and subject to change for accommodations.

Additional Details:

• Seniority level: Entry level
• Employment type: Part-time
• Industry: Individual and Family Services