Case Manager II

Family Health Centers of San Diego; El Cajon (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Retirement Plan with Employer Match

Paid Time Off

Extended Sick Leave

Job summary

Family Health Centers of San Diego is seeking a Regular Full Time position in El Cajon, CA to support high-need clients through comprehensive assessments and tailored care plans. The role emphasizes coordinated services, medical adherence, and connections to housing and social supports.

The candidate will document thoroughly, collaborate with multidisciplinary teams, and provide intensive case management to underserved populations.

Qualifications

• 3 years of work experience providing human services to high risk, medically underserved populations.
• Bachelor's degree in Social Science, Public Health, Healthcare Administration, or closely related field.
• Master's degree preferred.
• Valid California driver’s license required.

Responsibilities

• Completes all required documentation accurately and timely per department standards.
• Assists in preparing reports as required.
• Conducts initial and ongoing assessment of client health and/or support service needs.
• Creates formalized care plans and goals with high-need clients.
• Provides therapeutic interventions and intensive client support, including referrals and accompanying to services.
• Performs other duties as assigned.

Skills

3 years experience in human services

Education

Bachelor's degree in Social Science/Public Health/Healthcare Administration

Master's degree preferred

Tools

Driver's license

Job description

For more than 55 years, Family Health Centers of San Diego’s (FHCSD) mission has been to provide caring, affordable, high-quality health care and supportive services to everyone, with a special commitment to uninsured, low-income and medically underserved persons.FHCSD is one of the top 10 largest federally qualified health centers (FQHCs) in the country. We operate more than 90 sites across San Diego County, including 29 primary care clinics, 23 behavioral health facilities, 10 physical rehabilitation clinics, nine dental clinics, five vision clinics, four outpatient substance use treatment programs, three mobile medical units, two mobile counseling centers, two urgent care centers, and a pharmacy.Our staff provides care to over 227,000 patients each year, of whom 91% are low-income and 29% are uninsured. FHCSD provides care to all. Services include, but are not limited to adult care, chronic disease management, pediatrics, comprehensive women’s care including obstetrics, dental, vision, case management, physical rehabilitation, speech therapy for children, vaccinations, infectious diseases, behavioral health, substance use counseling and a host of specialty services including cardiology, podiatry, endocrinology, dermatology, among others. FHCSD also offers supportive services to those who are unsheltered and in need of intensive case management.The breadth of our clinic locations, services and programs has grown over the last five decades, making us the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation. We are also the largest health care safety-net provider, largest school-based health care provider and the largest mental health provider in the San Diego region.Responsibilities:Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards. Assists in preparing reports as required.Conducts initial and on-going assessment of client's health and/or support service needs. Sets level of client need.Creates formalized case plans and goals with clients; clients are high-need and require more intense services. Develops a written care-plan with the client, identifying problems and needs. Plan includes areas assessed, intended interventions, and expected results in measurable terms, with short and long term goals. Updates plan as client's needs change.Provides therapeutic interventions to clients. Provides intensive individual support to high need clients. Support may include providing therapeutic interventions, providing internal and community services referrals, and more intensive support may include accompanying clients to housing services, appointments, social services, etc. Focus on medical adherence, support, and appointments designed to maintaining necessary care.Performs other duties as assigned.Requirements:3 years of work experience providing human services to high risk, medically underserved, disabled populations, and/or relevant community health populations required.Bachelor's degree in Social Science field, Public Health, Healthcare Administration, or closely related field required. Master's degree in relevant field preferred.Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.For the AOD Services Department (159) Only: Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training required.Traveling between sites and other locations is occasionally required. Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required. California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency. Reasonable accommodation may be provided on a case-by-case basis. Mileage and other reimbursement governed by policy.Rewards:Job type: Regular Full Time. M-F 8am-5pmEl Cajon, CACompetitive Salary with Excellent BenefitsRetirement Plan with Employer MatchPaid Time Off, Extended Sick Leave and Paid HolidaysMedical/Dental/Vision/FSA/Life InsuranceEmployee Discounts and Wellness ProgramsThe successful candidate will have a demonstrated commitment to community medicine and providing culturally competent care to the medically underserved.We are excited to share that the salary range for this position is:$29.00 - $35.35Information on our extensive benefits package can be found here: FHCSD Wellness – Employee Hub (gobenefits.net)FHCSD provides Equal Employment Opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leave of absence, compensation, and training.