Case Manager I (Office of Diversion & Reentry)

AMI Network; Los Angeles (CA); On-site; USD 30,000 - 34,000; Part time

Job summary

AMI Network is seeking a Case Manager I in Los Angeles to support individuals transitioning from incarceration through coordination of services and housing resources. The role emphasizes building trust, navigating benefits, and coordinating with courts and community partners.

You will assess needs, connect clients with housing and healthcare, and maintain thorough documentation while traveling to meet clients in various settings.

Qualifications

• At least 1 year of experience serving highly vulnerable populations.
• Bachelor's degree in Psychology, Social Work, Human Services, or related field.
• Familiarity with community resources and connecting clients to needed services.
• Comfort working with homelessness, incarceration, mental health challenges, and other barriers.
• Knowledge of Harm Reduction, Motivational Interviewing, and Housing First approaches.
• Strong communication and relationship-building across diverse backgrounds.

Responsibilities

• Coordinate services and resources for individuals transitioning out of jail before and after release.
• Build trust through consistent, compassionate case management.
• Connect clients with bridge/interim housing and assist with housing paperwork.
• Conduct VI-SPDAT vulnerability assessments to identify needs.
• Arrange access to physical/mental health services and benefits.
• Assist with obtaining identification (e.g., driver’s licenses, Social Security).
• Maintain organized client files and progress notes; report to courts as needed.
• Collaborate with courts, law enforcement, outreach teams and service providers.
• Conduct client meetings at jails, community sites, homes, or encampments.
• Provide transportation assistance (bus passes, taxi vouchers, etc.).
• Attend case conferences and community meetings to coordinate services.

Skills

Case management

Communication

Multilingual

Problem solving

Education

Bachelor's degree in Psychology, Social Work, Human Services, or related field

Tools

Microsoft Office

Electronic health records

Job description

Case Manager I (Office of Diversion & Reentry)
Other Los Angeles , California Staffing Nov 7, 2026

A fresh start takes more than just opening a door. It takes the right resources, a strong support system, and someone willing to help navigate the road ahead.

We're looking for a Case Manager Iwho is passionate about supporting individuals transitioning out of the jail system and helping them reconnect with their communities, access essential services, and work toward stable housing!

Location: Los Angeles, CA
Schedule: Mon-Fri 8AM-5PM | Onsite
Pay: $22 - $25/hr
Position Type: Temporary Assignment!

What you'll actually be doing:

Supporting individuals preparing for or recently transitioning out of the jail system, helping coordinate services and resources before and after their release

Building trust and rapport with clients through consistent, compassionate, and relationship-driven case management

Connecting individuals with bridge/interim housing programs and helping navigate the paperwork and process toward permanent housing

Conducting vulnerability assessments (VI-SPDAT) to identify client needs and determine appropriate resources

Coordinating access to physical healthcare, mental health services, benefits, and other community-based support

Helping clients obtain essential identification, including California driver's licenses and Social Security cards

Maintaining organized client files, electronic records, progress notes, and timely court progress reports

Collaborating with courts, law enforcement, outreach teams, and community service providers to coordinate individualized care

Conducting regular client meetings in a variety of settings, including jails, community locations, client homes, and homeless encampments

Providing transportation assistance when needed, including bus passes, tokens, taxi vouchers, or direct transportation

Participating in case conferences and community meetings to keep services coordinated and clients supported

What makes you a strong fit:

You have at least 1 yearof experience providing services to highly vulnerable populations

You have a bachelor's degree in Psychology, Social Work, Human Services, or a related field

You understand community resources and how to connect individuals with the services they need

You're comfortable working with individuals experiencing homelessness, incarceration, mental health challenges, and other complex barriers

You're familiar with Harm Reduction, Motivational Interviewing, and Housing First approaches

You're an excellent communicator who can build relationships with individuals from diverse backgrounds

You're organized, proactive, and able to keep multiple moving pieces on track without losing sight of the people behind the paperwork

You're comfortable working independently while collaborating with a multidisciplinary team

Speak multiple languages

Have experience working with justice-involved populations or supporting individuals through reentry

Have experience coordinating with court systems, correctional facilities, or law enforcement

Have experience with electronic health records or other client management databases

A few things to know:

Flexibility is important, as some early mornings and evenings may be required

This is a community-based position that involves travel to client meetings, jail settings, various program sites, and community partner locations

Reliable transportation is required

Proficiency in Microsoft Office and electronic documentation systems is expected

Why this role matters:

Transitioning back into the community after incarceration can come with a lot of uncertainty. Finding housing, accessing healthcare, securing identification, and navigating available resources can feel like a full-time job in itself.

You'll be someone helping make that transition a little less overwhelming and a lot more manageable!

If you're passionate about meeting people where they are and helping them figure out where they can go, we'd love to hear from you!