Case Manager HSI

TULSA HEALTH DEPARTMENT; Tulsa (OK); On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Retirement Plan

NURSE Corps loan repayment

Job summary

The Tulsa Health Department seeks dedicated individuals for Healthy Start case management in Tulsa County. You will provide comprehensive case management to pregnant women and families, including intake, screening, and referrals, while coordinating with medical and social services to improve birth outcomes.

Minimum bachelor's degree in social work or related field is required; three years of case management experience is preferred. A valid Oklahoma driver’s license is required where applicable.

Qualifications

• Bachelor's degree in social work or related field required.
• Three years of case management experience; MCH preferred.
• Bilingual - Spanish may be required.
• Eligible for Oklahoma social worker licensure; valid Oklahoma driver's license.

Responsibilities

• Provide case management including screening, assessment, and education.
• Complete intake, screenings, and risk assessments for clients.
• Make referrals to community resources and follow up on appointments.
• Coordinate with medical, behavioral health, and social services.
• Maintain HIPAA confidentiality and proper documentation.
• Travel to clients' homes and work with families toward goals.

Skills

Interpersonal communication

Interviewing

Education delivery

Cultural sensitivity

Spanish bilingual (may be required)

Education

Bachelor’s degree in social work or related field

Master’s degree in health or related field preferred

Job description

Current Tulsa Health Department Employees - Please Click Here to login and apply.Tulsa Health Department is actively seeking dedicated individuals passionate about making a positive impact on their community. Join us in improving the health and overall well-being of every resident in Tulsa County.Starting at $42996.96 AnnuallyPOSITION SUMMARY:Within Healthy Start guidelines, provides case management services to Tulsa County pregnant women, women of childbearing age, and their families in order to improve birth outcomes and decrease infant mortality.PRINCIPAL DUTIES/RESPONSIBILITIES:The following functions represent the majority of the duties performed by the position, but are not meant to be all-inclusive or prevent other duties from being assigned when necessary.ESSENTIAL JOB FUNCTIONS:Provide case management services to include screening, assessment, and education, and determine the preferred intervention strategy for each client according to Healthy Start protocols specifically within the Tulsa County zip codes of: 74063, 74011, 74012, 74106, 74110, 74115, 74116, 74117, 74126, 74127, and 74130.Work with the Fatherhood Case Manager as appropriate, maintaining regular and ongoing (at least monthly) communication to ensure effective and coordinated services to the family.Complete client documentation and ensure accurate database entry according to Healthy Start guidelines. Ensure HIPAA confidentiality, voluntary consent to participate, and as appropriate, release-of-information documentation.Recruit and maintain appropriate client caseload levels as defined by management team.Interview clients and complete intake, screening tools, and risk assessments, which identify specific needs of each client and family.Staff individual clients with Case Manager Supervisor according to staffing protocol.Make referrals to community resources; follow up on missed medical appointments; make home visits; and work with clients to identify and eliminate barriers to referral completion.Coordinate with medical and behavioral health, as well as social services to improve quality of care.Attend Healthy Start specific training and planning meetings, staff meetings, quality assurance activities, and appropriate in-service.Attend required training in support of duties and responsibilities of this position.Other duties as assigned including those required to fulfill activities in support of public health emergency operations.QUALIFICATIONS/SPECIFICATIONS:Education: Bachelor’s degree in social work or related field required; master’s degree in health or a related field preferred.Experience: Three years of experience as a case manager or related experience with Maternal-Child Health (MCH) preferred.Knowledge and Skills:Excellent interpersonal and good communication skills requiredAbility to obtain cooperation from clients who come from a wide range of economic, social, and cultural backgroundsSkills in interviewing and engaging clients; and in working with agency staff and community resourcesComfortable in gathering information about and providing education related to reproductive healthAbility to work closely and cooperatively with programmatic co-workers toward a Healthy Start family’s goalsKnowledge of community resources and helping relationships that would assist mothers, babies, and/or familiesBilingual – Spanish may be requiredLicenses:Eligible for licensure as a social worker by the state of Oklahoma if appropriateValid Oklahoma driver’s licenseINTERNAL AND EXTERNAL WORKING RELATIONSHIPS:Regular internal contact with various staff to coordinate care or referrals for patientsExternal contact with agencies to exchange information in order to coordinate care, referrals, and programs for clients; and with clients to gather information and provide counseling servicesPHYSICAL EFFORT:Ability to visit clients’ homes; conduct interviews; attend meetings; sit for extended periods of time; and carry charts to staffing meetings.SUPERVISORY RESPONSIBILITY/ACCOUNTABILITY:Direct Supervision – NoneIndirect Supervision – NoneBudget/Money/Material – Responsible for assigned equipmentReports to – Manager, Healthy Start InitiativeLocation – North Regional Health & Wellness CenterWORKING CONDITIONS:Regular exposure to a noisy and crowded work environment, and occasional interaction with sometimes disturbed and/or abusive people.SPECIAL REQUIREMENTS:Must maintain THD record confidentiality according to HIPAA regulationsMust possess ability and willingness to perform job-related travelFLSA Status: ExemptBenefits:We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, and paid time off.Part-time employees who work an average of 20 hours per week over the course of a year, receive benefits on a pro-rated basis.See below for more details or visit our benefit page Benefits | Tulsa Health Department (tulsa-health.org):Competitive SalaryPaid Holidays (typically 13 days per calendar year + 2 floating holidays)Paid Time Off (PTO) 20 hours per monthCost of Living Adjustments (COLAs)Retirement Pension Fund with a 5-year vesting period. (THD contributes 15.2% while the employee contributes 3.5% of monthly salary)Investment Benefits (e.g., 401A Employer/Employee Matching Fund (max. $150 per month), 457 Deferred Compensation Plan).Extended Sick Leave (ESL)Health InsuranceDental InsuranceVision InsuranceGroup Life Insurance and Supplemental Life InsuranceAccidental Death and Dismemberment InsuranceShort- and Long-Term Disability InsuranceCritical Illness Care Plan including Cancer*Accident PlanHospitalization PlanSupplemental and Whole Life PlansLegal and Identity Theft Protection PlansPublic Service Loan ForgivenessPost Employment Health Plan (PEHP) - employer contributes 1% of the employee’s salary per year and unused employee sick leave is transferred to PEHP account upon retirementEmployee Assistance ProgramWorking 4 Balance - Workplace Wellness ProgramPromotional OpportunitiesFlex PlanTulsa Municipal Employees Federal Credit UnionTHD employment qualifies for nursing education loan repayment through the NURSE Corps Loan Repayment Program.