CASE MANAGER-HOURLY

Apis Services Inc; Llangollen Estates (DE); On-site; USD 27,552 - 38,572; Full time

Job summary

Apis Services Inc. in New Castle, DE is seeking a dedicated Case Manager to support individuals on their recovery journey.

This hourly, full-time role focuses on building plans, coordinating services, and connecting participants with community resources. You'll work with a multidisciplinary team, conduct assessments, maintain documentation, and advocate for culturally responsive services while ensuring HIPAA compliance and confidentiality.

Qualifications

• Bachelor's degree in Human Services or a related field.
• Minimum of two (2) years of relevant experience.
• Valid driver's license.
• Ability to pass Federal and State criminal background checks.

Responsibilities

• Partner with participants to identify strengths, needs, and goals.
• Develop and support individualized recovery and service plans.
• Serve as an advocate to access essential services and resources.
• Work with a multidisciplinary team delivering holistic, person-centered care.
• Complete assessments, documentation, and reports per agency requirements.
• Provide community-based services focused on education, skill-building, and engagement.
• Maintain confidentiality and HIPAA compliance.

Skills

Two years of relevant experience

Education

Bachelor's degree in Human Services or a related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CASE MANAGER-HOURLY

Regular Full Time Admin New Castle, DE, US

2 days ago Requisition ID: 9523

Case Manager

Make a Difference. Build Connections. Empower Recovery.

Are you passionate about helping others achieve their goals and live fulfilling lives? We're looking for a compassionate, dedicated Case Manager to join our team and support individuals on their journey toward recovery, independence, and community connection.

In this role, you'll work closely with participants, their support systems, and community partners to ensure each person receives the services and resources they need to thrive. You'll be an advocate, problem-solver, mentor, and trusted support person, helping individuals navigate challenges while celebrating their successes along the way.

What You'll Do

As a Case Manager, you will:

• Partner with participants to identify strengths, needs, and goals.
• Develop and support individualized recovery and service plans.
• Serve as an advocate to help participants access essential services and resources.
• Work as part of a multidisciplinary team that provides holistic, person-centered care.
• Assist with recovery plan development and ongoing reviews alongside participants, natural supports, and approved stakeholders.
• Provide community-based services focused on education, skill-building, community engagement, and goal achievement.
• Build and maintain relationships with community agencies and service providers.
• Identify service gaps and recommend strategies to improve supports and outcomes.
• Complete assessments, documentation, and reports in accordance with agency, licensing, accreditation, and funding requirements.
• Utilize collaborative documentation practices during treatment contacts.
• Participate in a rotating on-call schedule, including crisis intervention support.
• Provide at least 75% of treatment contacts within the community setting.
• Deliver culturally responsive and inclusive services that honor and respect each person's unique identity, experiences, and needs.
• Maintain confidentiality and comply with HIPAA regulations.
• Perform other related duties as assigned.

What We're Looking For

The ideal candidate is compassionate, organized, resourceful, and committed to supporting individuals in achieving their personal goals.

Required Qualifications

• Bachelor's degree in Human Services or a related field.
• Minimum of two (2) years of relevant experience.
• Valid driver's license.
• Ability to pass Federal and State criminal background checks.

Preferred Qualifications

• Experience working in behavioral health, recovery services, or community-based programs.

Why You'll Love This Role

• Meaningful work that positively impacts lives every day.
• Opportunity to build strong community partnerships.
• Collaborative and supportive team environment.
• Diverse and engaging work that combines office and community-based services.
• Ability to empower individuals to reach their recovery and life goals.

Physical Requirements

This position requires the ability to:

• Sit, stand, and walk for extended periods.
• Travel throughout the community.
• Navigate stairs and uneven surfaces.
• Bend, stoop, kneel, crouch, and reach as needed.
• Push, pull, and move materials.
• Lift and carry up to 50 pounds occasionally, with frequent lifting of lighter items.
• Use hands and fingers for computer and documentation tasks.
• Communicate effectively in person, by phone, and electronically.

This role is primarily community-based and may involve exposure to a variety of environmental conditions, including weather changes, noise, dust, and other conditions encountered while providing services in the community.

Join Our Team

If you're passionate about empowering others, advocating for meaningful change, and helping people build brighter futures, we'd love to hear from you. Your dedication can make a lasting impact in the lives of those we serve.