Case Manager - Homeless

capeco-works; Pendleton (OR); On-site; USD 40,795 - 48,864; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K Plan

Paid vacation and holidays

Job summary

capeco-works is seeking a Case Manager in Pendleton to aid clients in achieving housing stability and self-sufficiency. You will perform essential duties such as conducting client assessments and ensuring proper documentation while collaborating with community partners.

This full-time position involves regular hours and may require evening or weekend coverage. Ideal candidates will hold an Associate degree or equivalent experience and possess strong communication and interpersonal skills.

Qualifications

• Must have an Associate degree in a related field or two years of comparable experience.
• Strong communication, interpersonal, and customer service skills are essential.
• Proficiency in Microsoft Word and Excel is required.

Responsibilities

• Assist clients in overcoming barriers to stable housing.
• Conduct confidential client screenings and assessments.
• Manage a caseload and provide ongoing support to clients.

Skills

Excellent communication skills

Interpersonal skills

Customer service skills

Computer experience

Knowledge of Word and Excel

Education

Associate degree in related field

Job description

Position

Case Manager

Supervised by: Program Manager & Director

Department: Homeless Services

Classification: Regular Full Time

Position Status: Non-Exempt

Location: Promise Inn, Pendleton

Starting Salary: $4,017

Benefits: Health, Dental, RX, Vision, FSA, Life Insurance, 401K Plan, Vacation, Sick and Holidays

Position Overview

The Case Manager works with clients to overcome barriers that affect their ability to obtain and maintain stable housing. Assist clients in achieving increased housing stability and self-sufficiency by assessing the clients’ barriers and establishing goals that you will support the client to achieve in order to stabilize their lives. Must have the ability to engage with a diverse population that may be experiencing crisis.

Essential Job Functions

• Regular scheduled work hours will be Monday-Friday 8-5pm, but this position also will be required to provide coverage as needed which may include evenings and weekends.
• Provide confidential screening, intake and eligibility assessment of potential clients.
• Be the primary contact and support for clients on assigned caseload throughout the duration of the program.
• Assess clients to determine their barriers to obtaining and maintaining housing and set individualized goals with clients that will aid them in overcoming those barriers.
• Meet with Promise Inn guests weekly.
• Coordinate and collaborate with partners and possess knowledge of services they offer in order to make appropriate referrals for clients in order to address all client needs in a holistic manner.
• Create and maintain client files according to funder requirements, which includes and is not limited to collecting and completing required documentation and keeping detailed case notes.
• Responsible for monitoring expenditures of assigned grants and ensuring funds are expended.
• Ensure data within the Homeless Management Information System and other organizational systems is entered accurately and in a timely manner.
• Develop and maintain good relations with clients, landlords/property managers, and other community providers.
• Participate in community meetings and events as they pertain to poverty, housing, and homelessness including but not limited to Home for Hope Coalition meetings, Project Community Connect/Veteran Stand Down events, and the annual Point in Time Count.
• Perform other duties as assigned.

Required Knowledge, Skills, Abilities & Minimum Qualifications

• Associate degree in related field which can be substituted for two years of comparable experience and/or training or equivalent combination of education and experience.
• Excellent communication, interpersonal, and customer service skills.
• Computer experience and a working knowledge of Word and Excel.

Work Environment and Physical Demands

The physical demand and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to bend, kneel, and crouch. Specific vision abilities required by this job include close vision and distance vision. The noise level in the work environment is usually moderate. The employee must occasionally lift, and/or carry/move objects up to 50 pounds.

In addition to working in a typical office environment, the employee will be required to work in areas inhabited by homeless persons. Employee will be in contact with a diverse population, including individuals and families, that may be experiencing crisis. You may also encounter individuals who are battling mental health concerns and substance abuse.

Special Requirements

• Must pass a criminal history background investigation however, a conviction of a crime may not necessarily disqualify an individual from this position.
• CAPECO is a drug free workplace and pre-employment drug screening will be required. Due to federal funding, our drug screening include the use of Marijuana.
• Possession of or ability to obtain a valid driver’s license and insurable driving record is required.
• Travel required within the service area, which will require use of personal vehicle. Mileage will be reimbursed per IRS guidelines.

Equal Opportunity Employer

CAPECO does not discriminate in employment opportunities or practices based on race, color, national origin, religion, sex, sexual orientation, gender identity/transgender status, age, disability, veteran or marital status, genetic information or any other characteristic protected by applicable law.