Case Manager, Health Homes

CAMBA; New York (NY); Hybrid; USD 49,172 - 60,099; Full time

Benefits offered by this job

Health insurance

Dental insurance

403(b) retirement plan with employer match

Paid time off (vacation, personal, and sick time)

Paid holidays

Job summary

CAMBA seeks a dedicated Case Manager to assist individuals in accessing vital resources. Located in Brooklyn with a hybrid schedule, this role entails managing a caseload, conducting assessments, and liaising with organizations for client support. Candidates should possess a relevant degree and experience, with knowledge of HIV/AIDS issues being essential. Bilingual skills in English and Spanish or Haitian-Creole are preferred. CAMBA offers an annual salary of $54,636 and a comprehensive benefits package including health insurance and retirement plans.

Qualifications

• Associate’s degree with 4 years applicable experience or Bachelor’s degree and 2 years of applicable experience.
• Knowledge about HIV/AIDS and the ability to work with affected individuals is essential.
• Bilingual in English and Spanish or Haitian-Creole is necessary.

Responsibilities

• Assist clients with CAMBA intake applications.
• Conduct assessments and follow-up with clients.
• Maintain client files and document progress.
• Monitor client goals and outcomes regularly.

Skills

Knowledge of HIV/AIDS

Bi-lingual (English & Spanish or Haitian-Creole)

Client advocacy

Education

Associate’s degree and 4 years of relevant experience or Bachelor's degree and 2 years of applicable experience

Tools

Health information technology

Job description

Overview

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We offer more than 180 integrated programs in Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. CAMBA serves a diverse cross section of New Yorkers and a broad range of ages and backgrounds.

CAMBA’s Health Home program is an innovative model of care management focused on improving health outcomes for individuals with severe mental illness and other complex chronic illnesses through coordinated networks of medical, psychiatric, behavioral health, social service and housing providers. Staff use health information technology and a unified plan of care to ensure clients connect to and maintain primary medical care, prevent hospital stays, and/or reduce the length of hospitalizations. CAMBA’s participation in health home places it at the forefront of a broad system-wide change with impact across human services sectors.

Position

Position: Case Manager

Reports To: Supervisor I

Location: 2244 Church Ave, Brooklyn, NY 11226 / with hybrid schedule available

Responsibilities

• Review all documentation establishing clients' eligibility for the program and make file copies (e.g., Medicaid status and confirmation of HIV status).
• Assist clients in completing CAMBA intake applications and forms.
• Create and maintain client files.
• Carry a caseload of approximately 50 clients.
• Conduct initial intake or assessment of clients and their families and/or periodic reassessments.
• Conduct case conferences prior to finalizing all assessments and reassessments.
• Follow up with clients and with referral organizations regarding client contact and progress with referral organization.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and moving toward self-sufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in the process.
• Monitor clients' progress toward service plan goals via regularly scheduled telephone contact and/or face-to-face visits, and document via service plan outcomes and detailed progress notes (time of service, type of service, etc.).
• Recommend closing of cases when goals are achieved and stability is maintained, or when clients are not willing to participate, or when ineligibility changes.
• Provide all required information for weekly/monthly/quarterly/annual reports (e.g., number of clients in managed care programs, number housed).
• Act as client liaison with outside organizations regarding education, healthcare, housing, legal issues, entitlements, etc.
• Escort clients to appointments (educational, medical, social service, etc.).
• Follow up with clients after successful completion of primary goals to ensure stability.
• May plan, coordinate and facilitate social/peer support events, including group facilitation for clients.
• May prepare marketing materials for the program.
• May input client data and progress information into an automated database.
• May recruit clients by outreach to the community.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• May assist clients in completing applications for benefits and entitlements and may process applications on clients' behalf.

Minimum Education/Experience

• Associate’s degree and 4 years applicable experience OR Bachelor’s degree (B.A. or B.S.W.) and two years of applicable experience

Other Requirements

• Knowledge about, understanding of, and ability to work closely with persons with HIV/AIDS and related issues.
• Bi-lingual English with Spanish or Haitian-Creole.
• Some evening/weekend availability may be required.

Compensation

$54,636 annually

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.