Case Manager - Harlem

Urban Health Plan; New York (NY); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Health Insurance (fully funded)

Dental Coverage

Vision Coverage

401(k) Retirement

Paid Time Off

Flexible Spending Accounts

PSLF Eligibility

Life Insurance

Job summary

Urban Health Plan in Harlem is seeking a Specialty Case Manager to support patients through social services, screenings, and referrals. This onsite role focuses on advocacy and connecting patients with needed resources within CitiCares Community Health Center.

The position emphasizes teamwork, medical terminology understanding, and a commitment to delivering high-quality service to diverse communities. Eligible for competitive benefits and a 40-hour week.

Qualifications

• Bachelor's degree in social work, psychology, human services or related field.
• Entry level case management; no prior experience required beyond Bachelor's Degree.
• Team player who supports patients and colleagues.
• Proficiency with Microsoft Office tools.
• Understanding of medical terminology and social work principles.
• Commitment to excellence and quality service to patients.

Responsibilities

• Provide case management assistance to patients as assigned.
• Prepare and provide letters for public assistance, housing, IRS or schools.
• Provide community resources based on site/program needs.
• Advocate for patients to obtain resources or services.
• Collaborate with coordinators and team members to support patients.
• Perform general case work and support additional duties as assigned.

Skills

Microsoft Office

Team player

Advocacy

Education

Bachelor's Degree in Social Work

Bachelor's Degree in Psychology

Bachelor's Degree in Human Services

Job description

Job Details

Integrated Care

Case Manager - Harlem New York,NY Posted:10/5/2026 Job Description Job ID#:

4611

Job Category:

Integrated Care

Position Type:

Employee (Full Time)

Positions Available:

2

Position Summary: The Specialty Case Managerwill be a member of our Social Services department, working in support of patients in our CitiCares Community Health Center in Harlem, NY. The Case Manager provides social assistance, general screenings to identify support services needed, provides internal/external referrals, advocacy, and social services with patients in our care. Key Duties:

• Provides case management assistance to patients including populations as assigned.
• Provides letters to patients including letters for public assistance, housing IRS, schools.
• Provides community based resources to the population based on site/ department/ program need.
• Advocates on patients behalf to obtain specific resources or services including specific or specialized services.
• Works closely with departmental coordinators and team members to provide patients with support.
• General case work responsibilities, supporting additional duties as assigned.

Minimum Qualifications:

• Bachelor's Degree in Social Work, Psychology, Human Services, or related field of study.
• This is an entry level case management position, no previous experience required beyond Bachelor's Degree
• Team-player and willing to go the extra mile to support patients in our care.
• Proficiency with Microsoft Office.
• Understanding of medical terminology and social work principles.
• Commitment to excellence and to providing quality service to patients.

Work Environment Type, Location, and Schedule: Onsite, Bronx, NY, Monday to Friday 8:00 am to 5:00 pm. Compensation: $45,560 based on 40 regular hours per week. As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental, Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!)
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

About Urban Health Plan: At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do. UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status. Job Requirements