Case Manager - Full-time 1st shift - Mon-Fri

Community Mental Health Affiliates, Inc. (CMHA); New Britain (CT); On-site; USD 22,730 - 32,373; Full time

Benefits offered by this job

Medical insurance

Dental/Vision insurance

403(b) retirement plan

Paid holidays

PTO

Job summary

Community Mental Health Affiliates, Inc. (CMHA) in New Britain, CT, is hiring a full-time Respite Case Manager (COPE) to support clients toward independent living. Bilingual preferred.

The role involves coordinating care across CMHA programs, maintaining caseloads, and delivering education, life skills, and supportive services in a community setting. The position runs Monday–Friday, 8:30 am–4:30 pm, with competitive pay starting at $20 per hour plus a robust benefits package including medical,

Qualifications

• Bilingual preferred for effective client communication.
• Experience coordinating care and supporting clients toward independence.

Responsibilities

• Maintains a caseload as determined by CMHA and funder.
• Provides direct care including education, skills training, recreation, and safety monitoring.
• Teaches life skills to live independently, supports finances and daily living activities.
• Educates clients to utilize emergency and community resources.
• Develops and reviews individualized treatment plans with clients.
• Ensures timely documentation per CMHA policies (notes, plans, authorizations).
• Supervises self-administration of medication when applicable and documents it.
• Collaborates with CMHA teams to ensure integrated services.
• Communicates with external providers; may provide transportation.
• Performs other related duties as assigned.

Skills

Bilingual

Case management

Job description

Why CMHA?

Community Mental Health Affiliates, Inc. (CMHA) is a private non-profit treatment provider headquartered in New Britain, with seven locations throughout the city and in Waterbury. We partner with clients and the community to promote recovery from mental illness and substance use, treating more than 7,500 adults and children each year. CMHA is Connecticut’s first fully Joint Commission accredited Behavioral Health Home and is a SAMHSA Certified Community Behavioral Health Clinic (CCBHC). Visit cmhacc.org to learn more.

Why CMHA?

Internal mobility and career pathing is a focus at CMHA with many employees growing from individual contributors to leaders.

CMHA is looking to hire full-time, 1st shift, Case Manager (bilingual preferred) for our Community Outreach Program for Engagement (COPE) program. This position will be located at 233 Main St. New Britain, CT 06051. Monday-Friday, 8:30am-4:30pm.

Compensation Range: The salary range for this position starts at $20.00 per hour.

Compensation for each position is determined not only by years of relevant experience, education, and skills, but also by maintaining internal pay equity. CMHA also takes into consideration our benefits and paid time off package to provide a well-rounded and competitive approach to the applicant’s overall compensation.

Position Summary: The Respite Case Manager support clients toward the goal of eventual independent living and supervise client activity and participation in the program while ensuring client safety, comfort and satisfaction. Coordinates care with the client throughout the CMHA system of services.

Essential Responsibilities

• Maintains appropriate caseload as determined by CMHA and funder


• Provides direct care to clients by conducting individualized and group education, skill building, recreation and household maintenance activities and/or monitoring the environment with clients for cleanliness, safety and repairs.


• Works with clients to teach life skills necessary to live independently in the community. This includes assisting with finances and entitlements, supporting the development of activities of daily living, nutrition, housing maintenance and repair, and prompting to encourage task completion.


• Educates clients to utilize emergency and community resources to help meet basic needs.


• Develops and reviews individualized treatment plans with clients to identify goals and progress throughout the client’s stay by meeting with each client on caseload in adherence to program requirements


• Assures timely documentation is maintained in accordance with CMHA policies and procedures, including but not limited to progress notes, treatment plans, authorizations, program orientation, consent to treat and monthly targeted case management notes. Completes all additional program required documentation, including shift report, in compliance with CMHA policies and procedures.


• If applicable, supervises and documents the self‑administration of medication to program clients as scheduled in an accurate, professional manner by adhering to program policy, procedure and training.


• Collaborates and integrates with other CMHA teams to ensure all services provided to client are communicated with client’s treatment team.


• Communicates with external providers to ensure consistency of and accessibility to requested/needed services. May provide transportation as needed.


• Performs other related duties as assigned

Benefits

• Medical, Dental, and Vision Insurance packages.


• 403(b)-retirement savings plan with CMHA matching after 1 year of service.


• 11 observed holidays.


• 3 wellbeing days off on a Friday throughout the year to extend a long weekend.


• 2 CMHA/Personal days to use throughout the calendar year.


• Up to 24 days of PTO that increases with years of service.


• Paid agency closure between Christmas and New Year’s (except 24/7 programs) *must be approved annually.


• Company paid Life Insurance and Long-Term Disability.


• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household.


• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships.


• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.


• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment.


• Free employee subscriptions to the calm app.


• Annual Company Picnic.


• CMHA-sponsored Loan Reimbursement Program and Scholarship Program.


• Free Student Loan Wellness for eligible employees and their family members access to:




• Student loan consolidation and refinancing.


• Loan payoff projection dashboard.


• Coaching and support via chat, email, and phone.


• College cost calculator.


• College financial planning.


• 3 NHSC-approved sites for federal student loan repayment.




• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees' access to:




• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers.


• Automated reminders for annual (PSLF) recertifications to help you stay on track.


• Resources and ongoing communications that make PSLF understandable.


• The opportunity to receive the national average of $72,000.00 in forgiveness.

Community Mental Health Affiliates is an Affir… (complete equal‑opportunity statement copied verbatim: "Community Mental Health Affiliates is an Affir…")