Case Manager - Foundation House

Volunteers of America Upstate NY; City of Rochester (NY); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

403(b) Plan

Job summary

Volunteers of America Upstate New York in Rochester, NY is seeking an energetic Case Manager for Foundation House to support 25 formerly homeless individuals. You will provide comprehensive housing case management, ensure lease-up and operations compliance, and build community partnerships to expand resources.

The role requires a Bachelor's in Human Services or related field, at least two years of experience, and flexibility for occasional evenings and weekends.

Qualifications

• Bachelor's Degree in Human Services, Social Work or equivalent
• Minimum of two years relevant experience
• NYS Driver's License
• Availability to work occasional evenings and weekends as needed
• Flexibility required to respond to emergency client needs
• Strong organizational skills
• Working knowledge of MS Office products

Responsibilities

• Provide housing case management for a caseload of 25 formerly homeless individuals.
• Provide oversight of housing operations, including lease-up, resident notices and terminations, in compliance with VOA policies and relevant laws and regulations.
• Develop and maintain effective community partnerships to increase resources available to the people served by VOAs housing, employment and corrections programs.
• Evaluate program outcomes on an on-going basis, and work with supervisor to continuously make VOAs services more effective.
• Maintain accurate records and complete data entry within specified timeframes for all clients in accordance with VOA guidelines and relevant regulatory, agency and funding source standards.
• Prepare reports for the agency and funders as required.
• Other duties as assigned

Skills

Two years relevant experience

Strong organizational skills

Flexibility

MS Office proficiency

Education

Bachelor's Degree in Human Services, Social Work or equivalent experience and skill sets

Tools

MS Office

Job description

Job Details: Job Location: Foundation House - Rochester, NY 14615, Position Type: Full Time, Salary Range: $22.00 - $25.00 Hourly, Travel Percentage: Negligible, Make a difference in someone's life!

Volunteers of America Upstate New York’s continuum of residential programs offer homeless & low-income individuals and families safe housing and support services. We provide long-term solutions to the problems of homelessness, addiction, incarceration, and poverty by helping the people we serve overcome obstacles and develop healthier, more self-sufficient lives.

Case Manager - Foundation House

JOB SUMMARY:

VOA is seeking an energetic human services professional to join our Permanent Supportive Housing team. If you’re passionate about housing for everyone, advocating for low-income and vulnerable people, and delivering data-driven social services, we want to hear from you! The Case Manager position is responsible for ensuring the housing stability of 25 formerly homeless individuals housed at a single site.

ESSENTIAL JOB FUNCTIONS:

• Provide all aspects of housing case management for a caseload of 25 formerly homeless individuals.
• Provide oversight of housing operations, including lease-up, resident notices and terminations, in compliance with VOA policies and relevant laws and regulations.
• Develop and maintain effective community partnerships to increase resources available to the people served by VOAs housing, employment and corrections programs.
• Evaluate program outcomes on an on-going basis, and work with supervisor to continuously make VOAs services more effective.
• Maintain accurate records and complete data entry within specified timeframes for all clients in accordance with VOA guidelines and relevant regulatory, agency and funding source standards.
• Prepare reports for the agency and funders as required.
• Other duties as assigned

EDUCATION & QUALIFICATION REQUIREMENTS:

• Bachelors Degree in Human Services, Social Work or equivalent experience and skill sets
• Minimum of two years relevant experience
• NYS Drivers License
• Availability to work occasional evenings and weekends as needed
• Flexibility required to respond to emergency client needs
• Strong organizational skills
• Working knowledge of MS Office products

VOA provides comprehensive benefits for eligible employees including:

• Competitive Pay
• Paid Time Off
• Health, Dental, Vision Insurance
• Company Paid Life & LTD Insurance
• 403(b), & more!

All qualified applicants will be afforded equal employment opportunity and will be considered for employment without regard to race, creed, color, national origin, sex, sexual orientation, gender identity, age, disability, protected veteran status, or marital status.