Case Manager - Foster Care

Unique Caring; Charlotte (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Unique Caring Foundation, Inc. is seeking a Case Manager to oversee a caseload of foster parents and youth, ensuring licensure compliance and accreditation standards are met. You will manage authorizations, attend treatment meetings, and coordinate with providers to maintain high-quality care.

The role emphasizes strong organizational, communication, and problem-solving skills, with responsibilities spanning documentation, compliance, and collaboration with DSS and MCO partners.

Qualifications

• Must meet at minimum the qualifications for QP status as stipulated by the state.
• Must have a 4-year Bachelor's degree in the Human Services field.
• Must have at least 2 years of job-related experience.
• Ability to analyze and problem solve.
• Ability to work as a team member.
• Ability to multitask.
• Excellent organization skills.
• Must demonstrate excellent interpersonal and communication skills.
• Excellent written and oral communication skills.
• Excellent ethical work ethics.
• Prefer certification in First Aid, CPR, EBPI, Blood-borne Pathogens, Seizure Management, and HIPAA.
• Prefer training in Child Development, Permanency Planning Methodology, Family Systems and Relationships, Child Sexual Abuse, Trauma-Informed Care, and the Reasonable and Prudent Parent Standard as required by the state.

Responsibilities

• Overseeing the authorization, re-authorization, and discharges of the foster youth on the assigned caseload.
• Maintain current authorizations on ALL individuals on caseload at 100% accuracy.
• Submit re-authorizations to MCO within the 10-14 suggested dates PRIOR to expiration with 100% accuracy.
• Attend treatment team meetings weekly for therapeutic youth and monthly for all DSS family youth on caseload making PCP recommendations as needed.
• Facilitate monthly treatment meetings for assigned caseload and update of PCP within 72 hours of the treatment meeting, ensuring plans are person-centered.
• Complete the Discharge Summary form upon separation of each foster youth on the assigned caseload.
• Monitor each foster home to ensure the environment remains safe according to licensure standards.
• Monitor each therapeutic home to ensure foster youth is receiving therapy as recommended by the assigned therapist, with 100% compliance.
• Completion of incident and accident reports according to state mandates and timely submission, with a minimum of 97% accuracy.
• Ensure that state-mandated therapeutic home visits are a minimum of weekly face-to-face visits or as stated in the PCP, to maintain optimum quality of service delivery.
• Comply with company policy by making telephone contact with each foster home at least once a week to ensure their needs are met with a minimum of 100% compliance.
• Ensure all case management paperwork and documentation are submitted to the UCF department in a timely manner with a 98% compliance rate.
• Ensure foster parents are providing the services in compliance with the PCP daily.
• First responder to any questions or problems with the foster parents and youths on caseload.
• Maintain optimum communication with staff, stakeholders, and referring agencies ensuring that all information needed for effective job performance is received.
• Attend pertinent training offered by this agency, contracted agency, MCO, or MCO affiliate to ensure you are equipped with the latest information needed to perform your job at optimum.
• Attend state-required 24 hours of pertinent training annually.
• Observe and maintain confidentiality as mandated in HIPAA regulations and that of UCF.
• Maintain all Client Rights and ensure there is no abuse or neglect taking place in the foster home.
• Responds appropriately to all inquiries following all company policies, procedures rules, and regulations.
• Perform other duties as assigned.

Skills

Analytical thinking

Team player

Multitasking

Organization

Interpersonal communication

Written & oral communication

Ethical conduct

Education

Bachelor's degree in Human Services

Bachelor in Social Work

Tools

Word

Excel

Job description

CASE MANAGER.

SUMMARY:

This person is responsible for overseeing a caseload of foster parents and foster youth in The Unique Caring Foundation, Inc. while assisting with maintaining the requirements for all licensure and national accreditation. The responsibilities as outlined below:

JOB RESPONSIBILITY:

• Responsible for overseeing the authorization, re-authorization, and discharges of the foster youth on the assigned caseload.
• Maintain current authorizations on ALL individuals on the caseload at 100% accuracy.
• Submit re-authorizations to MCO within the 10-14 suggested dates PRIOR to the expiration of authorizations with 100% accuracy.
• Attend treatment team meetings weekly for therapeutic youth and monthly for all DSS family youth on caseload making PCP recommendations as needed.
• Facilitate monthly treatment meetings for assigned caseload and update of PCP, within 72 hours of the treatment meeting, ensuring the plans are person-centered.
• Complete the Discharge Summary form upon the separation of each foster youth on the assigned caseload.
• Monitor each foster home to ensure the environment remains safe according to licensure standards.
• Monitor each therapeutic home to ensure the foster youth is receiving therapy as recommended by the assigned therapist, with 100% compliance.
• Completion of incident and accident reports according to state mandates and the timely submission, with a minimum of 97% accuracy.
• Ensure that the state-mandated therapeutic home visits are a minimum of weekly face-to-face visits or as stated in the PCP, to maintain optimum quality of service delivery.
• Comply with company policy by making telephone contact with each foster home at least once a week to ensure that their needs are met with a minimum of 100% compliance.
• Ensure that all case management paperwork and documentation are submitted to the UCF department in a timely manner with a 98% compliance rate.
• Ensure foster parents are providing the services in compliance with the PCP daily.
• First responder to any questions or problems with the foster parents and youths on your caseload.
• Maintain optimum communication with staff, stakeholders, and referring agencies ensuring that all information needed for effective job performance is received.
• Attend pertinent training offered by this agency, contracted agency, MCO, or MCO affiliate to ensure that you are equipped with the latest information needed to perform your job at optimum.
• Attend state-required 24 hours of pertinent training annually.
• Observe and maintain confidentiality as mandated in HIPAA regulations and that of UCF.
• Maintain all Client Rights and ensure there is no abuse or neglect taking place in the foster home.
• Responds appropriately to all inquiries following all company policies, procedures rules, and regulations.
• Perform other duties as assigned.

REQUIREMENTS:

• Must meet at a minimum the qualifications for QP status as stipulated by the state.
• Must have a 4-year Bachelor's degree in the Human Services field.
• Must have at least 2 years of job-related experience.
• Ability to analyze and problem solve.
• Ability to work as a team member.
• Ability to multitask.
• Excellent organization skills.
• Must demonstrate excellent interpersonal and communication skills.
• Excellent written and oral communication skills.
• Excellent ethical work ethics.
• Prefer certification in First Aid, CPR, EBPI, Blood-borne Pathogens, Seizure Management, and HIPAA.
• Prefer training in areas of Child Development, Permanency Planning Methodology, Family Systems and Relationships, Child Sexual Abuse, Trauma-Informed Care, and the Reasonable and Prudent Parent Standard as required by the state.

ADDITIONAL REQUIREMENTS:

• Prefer Bachelor in Social Work or Health and Human Services field.
• Computer experience with Word, Excel, and other computer software.