Case Manager - Foster Care

Unique Caring; Charlotte (NC); On-site; USD 48,000 - 64,000; Full time

Job summary

Unique Caring Foundation, Inc. is seeking a Case Manager to oversee a caseload of foster parents and youth, ensuring licensure and accreditation requirements are met.

You will manage authorizations, participate in treatment meetings, and ensure safety and compliance across homes while maintaining detailed documentation. This role requires a 4-year degree in Human Services, 2+ years of related experience, and strong analytical, organizational, and communication skills.

Qualifications

• Must have a 4-year Bachelor's degree in the Human Services field.
• Must have at least 2 years of job-related experience.
• Ability to analyze and problem solve.
• Ability to multitask.
• Excellent organization skills.
• Excellent interpersonal and communication skills.
• Excellent written and oral communication skills.
• Prefer certification in First Aid, CPR, EBPI, Blood-borne Pathogens, Seizure Management, and HIPAA.
• Prefer training in Child Development, Permanency Planning Methodology, Family Systems and Relationships, Child Sexual Abuse, Trauma-Informed Care, and the Reasonable and Prudent Parent Standard as required by the state.

Responsibilities

• Oversee the authorization, re-authorization, and discharges of the foster youth on the assigned caseload.
• Maintain current authorizations on all individuals on the caseload at 100% accuracy.
• Submit re-authorizations to MCO within the 10-14 suggested dates prior to expiration with 100% accuracy.
• Attend treatment team meetings weekly for therapeutic youth and monthly for all DSS family youth on caseload making PCP recommendations as needed.
• Facilitate monthly treatment meetings for assigned caseload and update of PCP within 72 hours of the treatment meeting, ensuring the plans are person-centered.
• Complete the Discharge Summary form upon the separation of each foster youth on the assigned caseload.
• Monitor each foster home to ensure the environment remains safe according to licensure standards.
• Monitor each therapeutic home to ensure the foster youth is receiving therapy as recommended by the assigned therapist, with 100% compliance.
• Completion of incident and accident reports according to state mandates and the timely submission, with a minimum of 97% accuracy.
• Ensure that the state-mandated therapeutic home visits are a minimum of weekly face-to-face visits or as stated in the PCP, to maintain optimum quality of service delivery.
• Comply with company policy by making telephone contact with each foster home at least once a week to ensure that their needs are met with a minimum of 100% compliance.
• Ensure that all case management paperwork and documentation are submitted to the UCF department in a timely manner with a 98% compliance rate.
• Ensure foster parents are providing the services in compliance with the PCP daily.
• First responder to any questions or problems with the foster parents and youths on your caseload.
• Maintain optimum communication with staff, stakeholders, and referring agencies ensuring that all information needed for effective job performance is received.
• Attend pertinent training offered by this agency, contracted agency, MCO, or MCO affiliate to ensure that you are equipped with the latest information needed to perform your job at optimum.
• Attend state-required 24 hours of pertinent training annually.
• Observe and maintain confidentiality as mandated in HIPAA regulations and that of UCF.
• Maintain all Client Rights and ensure there is no abuse or neglect taking place in the foster home.
• Responds appropriately to all inquiries following all company policies, procedures rules, and regulations.
• Perform other duties as assigned.

Skills

Analytical skills

Team player

Multitasking

Organizational skills

Interpersonal & communication

Written & verbal communication

Ethical conduct

Education

Bachelor's degree in Human Services

Tools

Microsoft Word

Excel

Job description

CASE MANAGER.

SUMMARY:

This person is responsible for overseeing a caseload of foster parents and foster youth in The Unique Caring Foundation, Inc. while assisting with maintaining the requirements for all licensure and national accreditation. The responsibilities as outlined below:

JOB RESPONSIBILITY:

• Responsible for overseeing the authorization, re-authorization, and discharges of the foster youth on the assigned caseload.
• Maintain current authorizations on ALL individuals on the caseload at 100% accuracy.
• Submit re-authorizations to MCO within the 10-14 suggested dates PRIOR to the expiration of authorizations with 100% accuracy.
• Attend treatment team meetings weekly for therapeutic youth and monthly for all DSS family youth on caseload making PCP recommendations as needed.
• Facilitate monthly treatment meetings for assigned caseload and update of PCP, within 72 hours of the treatment meeting, ensuring the plans are person-centered.
• Complete the Discharge Summary form upon the separation of each foster youth on the assigned caseload.
• Monitor each foster home to ensure the environment remains safe according to licensure standards.
• Monitor each therapeutic home to ensure the foster youth is receiving therapy as recommended by the assigned therapist, with 100% compliance.
• Completion of incident and accident reports according to state mandates and the timely submission, with a minimum of 97% accuracy.
• Ensure that the state-mandated therapeutic home visits are a minimum of weekly face-to-face visits or as stated in the PCP, to maintain optimum quality of service delivery.
• Comply with company policy by making telephone contact with each foster home at least once a week to ensure that their needs are met with a minimum of 100% compliance.
• Ensure that all case management paperwork and documentation are submitted to the UCF department in a timely manner with a 98% compliance rate.
• Ensure foster parents are providing the services in compliance with the PCP daily.
• First responder to any questions or problems with the foster parents and youths on your caseload.
• Maintain optimum communication with staff, stakeholders, and referring agencies ensuring that all information needed for effective job performance is received.
• Attend pertinent training offered by this agency, contracted agency, MCO, or MCO affiliate to ensure that you are equipped with the latest information needed to perform your job at optimum.
• Attend state-required 24 hours of pertinent training annually.
• Observe and maintain confidentiality as mandated in HIPAA regulations and that of UCF.
• Maintain all Client Rights and ensure there is no abuse or neglect taking place in the foster home.
• Responds appropriately to all inquiries following all company policies, procedures rules, and regulations.
• Perform other duties as assigned.

REQUIREMENTS:

• Must meet at a minimum the qualifications for QP status as stipulated by the state.
• Must have a 4-year Bachelor's degree in the Human Services field.
• Must have at least 2 years of job-related experience.
• Ability to analyze and problem solve.
• Ability to work as a team member.
• Ability to multitask.
• Excellent organization skills.
• Must demonstrate excellent interpersonal and communication skills.
• Excellent written and oral communication skills.
• Excellent ethical work ethics.
• Prefer certification in First Aid, CPR, EBPI, Blood-borne Pathogens, Seizure Management, and HIPAA.
• Prefer training in areas of Child Development, Permanency Planning Methodology, Family Systems and Relationships, Child Sexual Abuse, Trauma-Informed Care, and the Reasonable and Prudent Parent Standard as required by the state.

ADDITIONAL REQUIREMENTS:

• Prefer Bachelor in Social Work or Health and Human Services field.
• Computer experience with Word, Excel, and other computer software.