Case Manager for DHS Homeless Housing and Mental Health

Mental Health America of Los Angeles; Lancaster (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in mental health services is seeking a dedicated Case Manager to provide Intensive Case Management Services. In this role, you will support clients in their journey towards permanent housing, ensuring they receive the necessary health and social services. Your expertise will help create individualized plans that address their unique needs and goals. Join a team that values diversity and promotes work/life balance while making a meaningful impact in the community. This position offers a competitive hourly wage and comprehensive benefits, making it an excellent opportunity for those passionate about mental health and client advocacy.

Benefits

Full Benefits

Work/Life Balance

Professional Development Opportunities

Qualifications

• 2+ years experience in psychosocial rehab services preferred.
• Knowledge of homelessness and housing rights is essential.

Responsibilities

• Assist clients with housing stabilization and documentation.
• Develop individualized case management plans for clients.

Skills

Client Engagement

Documentation Management

Mental Health Awareness

Substance Use Disorders Knowledge

Communication Skills

Education

High School Diploma or GED

Tools

Microsoft Office

HMIS

EHR Systems

Job description

Case Manager for DHS Homeless Housing and Mental Health

Join to apply for the Case Manager for DHS Homeless Housing and Mental Health role at Mental Health America of Los Angeles

Job Overview

Mental Health America of Los Angeles (MHALA) has been a pioneer in mental health services, advocacy, and training for nearly a century. We work to ensure individuals with mental health needs achieve meaningful, healthy lives in their communities. MHALA supports over 19,000 low-income and no-income individuals annually through integrated services including healthcare, housing, employment, and wellness programs.

Position Details

Title: Personal Service Coordinator/Intensive Case Manager

Hours: 35 hours/week

Pay: $24.00/hour (based on experience)

This role involves providing high-quality Intensive Case Management Services (ICMS) to clients eligible for permanent housing through the DHS Housing for Health program, focusing on a client-centered approach and excellent customer service.

Essential Duties and Responsibilities

• Assist clients throughout the housing stabilization process, including documentation, interviews, and subsidy management.
• Conduct outreach, engagement, screening, and intake activities, establishing rapport and linking clients to needed services.
• Support clients in moving into permanent housing, including paperwork, orientation, and connecting with services.
• Develop and implement individualized case management plans addressing clients' needs and goals.
• Ensure clients access health, mental health, and substance use services, maintaining continuity of care.
• Assist clients with income benefits, employment, life skills, and addressing barriers to housing.
• Provide housing location services, tenant rights education, and eviction prevention support.
• Maintain accurate documentation in Electronic Health Records and participate in on-call crisis prevention rotation.
• Engage in professional development activities to enhance skills.

Requirements

• High school diploma or GED; 2+ years experience in psychosocial rehab services preferred.
• Proficiency in Microsoft Office and ability to learn HMIS and EHR systems.
• Experience working with clients with mental health, chronic health issues, and substance use disorders.
• Knowledge of homelessness, outreach, case management, and housing rights.
• Flexible schedule including nights, weekends, and holidays.
• Valid driver’s license, vehicle, insurance, and TB clearance required.

Additional Information

We promote diversity, team growth, and work/life balance, offering a competitive salary, full benefits, and a 35-hour workweek.