Case Manager - Flexible Hours, Growth & Impact

MERS Goodwill; Washington (MO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life Insurance

403B Retirement

PTO 15 days

Store discount

Paid holidays

Flexible schedules

Career growth

Job summary

MERS Missouri Goodwill Industries is seeking a energetic Case Manager to join our NGCC team. The ideal candidate will conduct intake interviews, establish eligibility, and develop/maintain an individual plan for services to meet enrollment and employment outcomes.

The candidate should have a high school/HISET and direct experience in social services; a Bachelor's degree is preferred. Strong interpersonal and communication skills are essential for success in this role.

Qualifications

• High school/HISET and direct experience working in the field of Social Services is required.
• Bachelor's degree preferred.

Responsibilities

• Conduct intake interviews with potential participants, incorporating information given by other involved parties. Establish eligibility, if appropriate.
• Establish professional and ethical relationship, develop/maintain individual plan for services.
• Meet performance outcomes in enrollments, graduation rate, employment, average wage, and retention details.
• Develop and maintain effective communication and working relationships with referring staff and internal team.
• Develop and maintain knowledge of required outcome reporting system as required by project or grant.
• Maintain participant files with all required agency and funding source paperwork and complete all paperwork in a timely manner. Maintain confidentiality according to agency guidelines.
• Maintain knowledge of community resources that can be utilized to support participant needs. (i.e. transportation, medical, child care, utilities, etc.). Make referrals, advocate, and follow-up.
• Model workplace appropriate attire, interactions, etc.
• Actively participate in staff meetings, Career Center meetings, and other community activities whenever possible/appropriate.
• Other duties as assigned.

Skills

Interpersonal skills

Verbal communication

Written communication

Education

High school/HISET

Bachelor's degree preferred

Job description

MERS Missouri Goodwill Industries is seeking a energetic Case Manager to join our NGCC team. The ideal candidate will conduct intake interviews, establish eligibility, and develop/maintain an individual plan for services to meet enrollment and employment outcomes.

The candidate should have a high school/HISET and direct experience in social services; a Bachelor's degree is preferred. Strong interpersonal and communication skills are essential for success in this role.