Case Manager, Eviction Diversion Initiative

Center for Justice Innovation; Newark (NJ); On-site; USD 52,000 - 65,400; Full time

Benefits offered by this job

Healthcare benefits

Dental coverage

Vision insurance

Disability insurance

Life insurance

Commuter benefits / FSA

Mental health resources (Talkspace/God

403(b) retirement plan

Job summary

Center for Justice Innovation is seeking a Case Manager for Newark Community Solutions (NCS) to staff eviction diversion initiatives, assess housing needs, and connect participants to services.

You will work co-located with Newark Municipal Court and City Hall, coordinating with local partners to reduce evictions and support housing stability. Bilingual Spanish is a plus; Essex County familiarity is preferred.

Qualifications

• Skilled communicator and team player able to work in a multidisciplinary setting.
• Experience in the social service or legal system preferred.
• Familiarity with Essex County is required.

Responsibilities

• Maintain a specialized caseload of eviction-facing clients with social service needs.
• Conduct programmatic outreach via mailings, calls, information sessions, and community tabling.
• Conduct intake assessments and develop individualized housing and general service plans.
• Provide direct social services for housing needs: rental assistance, rapid rehousing, utilities, emergency aid, and referrals for legal services.
• Facilitate group sessions on court processes, tenants’ rights, and NJ housing resources.
• Provide referrals to NCS clinical programming and other community resources.
• Maintain client records in files and electronic case management system.
• Attend community meetings and events on behalf of the program.
• Accompany participants to court in an advocacy capacity when needed.
• Engage in professional development on NJ anti-eviction and homelessness prevention programs.
• Addtional tasks as necessary.

Skills

Communication skills

Teamwork

Cross-functional collaboration

Supervisory experience

Bilingual Spanish (a plus)

Education

Bachelor's degree or related field

Minimum 2 years in social services

Job description

THE ORGANIZATION

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996,we’veworked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and moreequitableneighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies:

1. Operating Programsthat pilotnew ideasand address local challenges;
2. Conducting original researchto evaluate what works—and whatdoesn’t; and
3. Providing expertassistanceand policy guidanceto reformers across the country and beyond.

Backed by decades of on-the-ground experience and nationally recognizedexpertise, we bring innovative, practical, and lasting solutions to justice systems nationwide.
Learn more about our work at www.innovatingjustice.org.

THE OPPORTUNITY

Newark Community Solutions (NCS) is a community justice initiative based in Newark, New Jersey.NCSseeksto create a more fair, effective, and humane justice system through court-basedalternative sentencing, pretrial social services, victim services, and youth diversion. With over15 yearsof court-based social service experience, NCS specializes in public-private partnerships which allowanchor institutionslike the courts to respond to the community while simultaneously building publicconfidence injustice. A project of the Center for Justice Innovation,Newark Community Solutionsbuilds onlessons learned from successful community courts and justice centers throughout the country, whichhave reducedlocal crime, improved compliance with sanctions, and strengthened the connectionsbetween courtsand communities.

Newark Community Solutions seeks aCase Manageras part of its Eviction Diversion Initiative.Reportingto the Project Director, the EDI Case Managerisresponsible foridentifyingparticipants, completing screenings and assessments, developing housing/service plans, and deliveringinterventions throughservice applications and referrals for participants.This position will beco-located between the Newark Municipal Court and Newark City Hall as well asvariouscommunitylocations.

Responsibilities include, but are not limited to:

• Maintainaspecialized caseload of clients facing eviction withidentifiedsocial service needs;
• Conductprogrammatic outreach including, but not limited to, mailings, phone calls, public information sessions, and community tabling;
• Conduct intake assessments and developing individualized housing and general service plans;
• Providedirect social services to respond to immediate housing needs, including rentalassistanceapplications, rapid rehousing,utilityassistanceapplications, emergencyassistance, and referrals for legal services;
• Facilitategroup sessions about court processes, tenants’ rights, and New Jersey housing resources, including, but not limited to, self-certification and rentalassistance, homelessness prevention, and state benefits;
• Providereferrals to NCS specialized clinical programming and other community-based resources;
• Maintain client records in files and electronic case management system;
• Attend community meetings and events on behalf of the program;
• Accompany participants to court in an advocacy capacity as needed;
• Participatein professional development and trainingregardingNew Jersey’s anti-eviction and homelessness prevention programs;and;
• Additionaltasksas necessary.

Qualifications:

The ideal candidate will have a B.A. or related degree as well as at least two yearsof experienceworking in the social service field. Experience within the legal system and/or local social service systemrequired. Candidate must be a skilled communicator and team player able to workin a multidisciplinarysetting.Supervisory experience.Familiarity with the Essex County isrequiredand bilingual in Spanish a plus.

Position Type:

Full-time in-person work Monday toFriday from 9:00 AM – 5:00 PMrequired; weekend and evening hoursrequired, as needed.

PositionLocation:

Newark, NJ

Compensation:

The compensation range for this position is$52,000 - $65,400.00and iscommensuratewith experience.

Benefits:

The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basicdental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a403(b) retirementplan with a two-to-one employer contribution up to 5%.

The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included.

At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment.

Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered.

In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted.